How many versions of Windows have there been to date.
Too many, Windows 1, Windows 2, Windows 3.1, Windows 3.11, Windows for Workgroups 3.11, Windows 95, Windows 95a, Windows 95b, Windows 95c, Windows 98, Windows 98 SE, Windows NT, Windows 2000, Windows Server / Windows Home Server, Windows ME, Windows XP, Windows Vista, Windoes 7.
Are free anti virus programs as good as the paid versions?
They perform the same function so they do protect you. Since you do not have to part with money they are probably better ..... you are protected but get to keep your money.
Should I turn my computer off at night?
Yes, you should. This will mean that you do not consume electricity so turning off makes a positive social contribution. Turning off also means that your computer will last longer but most people do not use a computer to the extent of its full life.
How I can I see how long a web page is before I print?
Use the Print Preview feature in your web browser. Click File and then click Print Preview. be sure to pay attention to the number of pages contained in the document where it says "page 1 of _______."
What is a zip file?
A computer file that contains one or more files are compressed for storage or transmission. The file extension for this type of file is "zip."
What is a "Quickie"?
A "Quickie" is a short question about General topics.
Why does my computer clock lose time?
The CMOS battery needs to be replaced.
What does ASCII stand for?
American Standard Code for Information Interchange. It is the current standard for text encoding used by computers.
Is Windows Complete??
If you run sfc /scannow from a terminal it will check if your key system files are present.
Remove a virus.
A very good idea. Perhaps the free on-line scan from Trend called HouseCall could help you. Google will show you the way.
For complete help go to http://www.protonic.com/index.php?page=ask
Does Excel worksheet have to be open to quickly update link.
Your question has a number of different facets depending on what is a link. The following article may help you though ... http://support.microsoft.com/kb/327006
Hi, I have an Occigen monitor and want to use the intrgated speakers
There should be no problem in doing this if you simply connect it to the Speaker output of the computer. If you already have speakers connected you can get a "Y" splitter at a local Radio Shack etc.
How do I see the calendar in Windows?
Right-click on the time on the task bar and then left click on "adjust Date/Time" options.
How do I get a menu for Word 2007 that looks like the Word 2003 menu?
Install and use a program named UBIT found here: http://www.ubit.ch/software/ubitmenu-languages/
What is a computer bug?
It WAS actually a BUG that was found in a relay contact of an early computer causing a malfunction. However it has come to mean anything that causes a piece of hardware or software to malfunction.
How does a computer virus spread?
Int. Explorer will not play my .ppp files. -- I can save and the play.
Details of ppp files are here http://filext.com/file-extension/ppp IE is not the right program to open them.
What is an external hard drive?
This is a normal hard drive but held in an enclosure which connects to the PC by a USB cable so the drive is always external to the computer.
Is an Acer H243H LCD Monitor compatible with a Radeon 5570 video card?
The monitor will work with just about any video card.
My folders wont get smaller when I click.i am using Vista
First step check for spyware infection. Use the free version of http://www.superantispyware.com/ If that does not help please open a detailed ticket ...
How do I shut off the caps lock screen icon in windows 7? gateway pc
The suggestions in this thread may assist you http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/caps-lock-notification-appears-on-the-screen-when/285a5edf-eb03-4e19-93c3-63e869486180
After upgrading IE i lost my tab for adding favorites
You may need to open a ticket. Please try this first http://support.microsoft.com/kb/318378
If I uninstall Itunes will my ipod classic still work?
Yes. Your iPod will still work just fine. You just cannot sync or manipulate your music until iTunes has been reinstalled.
How can I get my mic to work on my laptop it was working before?
Check that it is not muted in the sound settings. Check the sound device drivers. Perhaps open a detailed ticket?
Will Photoshop 7 work with Mac 10.5?
how do I give feedback?
You will see a rating link on the ticket when it is closed.
My hard disk --SATA 160GB -- is 5 year, do need to go for a new one?
If it works and does not make any noises there is no need to get a new one. If you need further information please post a ticket at http://www.protonic.com/index.php?page=ask .
How do I compress multiple files into one file?
Use a file compression program to make an archive file. zip files are an example. A free program such as 7-zip will help http://7-zip.org/
How can I quickly increase or decrease the font size on a web page?
This depends on the browser you are using. Holding the Windows key and moving the mouse wheel can quickly resize a page. See also http://www.ehow.com/how_4877692_adjust-browser-font-size.htm
How do I fix the 2011 browser redirect virus?
In the first instance use ComboFix http://download.cnet.com/Combofix/3000-8022_4-75221073.html
Where is the internal antenna on my laptop?
It is most likely internal to the screen near the top when it is unfolded. However depending on the brand and model it can be located elsewhere.
When I am typing black line disappears have to use cursor to put it back
Depending on the application you are using this may be caused by a setting called "Hide cursor (or pointer) while typing". This can be set in "Control Panel / Mouse" or as an application setting.
Unable to Locate Component GDI32.Dll not found
You may like to take a look at this thread .. http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/7a771d00-d5e8-4422-8bda-1f78897c1023/
My 64-bit PC running 64-bit Win7 with 4GB mem shows 3.25GB usable, why?
Please read this article: http://support.microsoft.com/kb/978610/
How to find PDF version of Advanced UNIX Programming 2nd edition
try this link http://www.advancedlinuxprogramming.com/alp-folder or google
What does HTTP stand for?
A detailed definition is at the following link http://www.webopedia.com/TERM/H/HTTP.html
What does the term "pentium" refer to?
A detailed description is found at this link http://searchcio-midmarket.techtarget.com/definition/Pentium
Can anyone help with an Excel formula?
Yes no problem - our techs are used to answering these questions but we may need to see the spreadsheet to be able to advise fully. Post the question and we will look at it for you.
What are free trial cloud servers ???
Cloud - simply a storage space based on the Internet, It allows users to store data, files, pictures etc for use / retrieval later from the cloud. Many of the main companies offer so much space free
What is Open Office.org?
OpenOffice.org is the website of OpenOffice which is the free equivalent of Microsoft Office.
In Corel Word Perfect - Keystroke options not working
Have a look at http://www.corel.com/servlet/Satellite/us/en/Content/1153321168236 for details - if that is not the answer post a question on our main site and one of our techs will investigate for you
Do i need ms product code key to reinstall/repair Vista
If you restore from a Factory Restore disk you probably do not need the CD Key. If you want to reinstall from a Setup / Install disk you need the key. If you want to repair it is usually not needed.
I keep getting the wromg home page where did I go wrong?
You probably have a spyware infection. You may want to run the free version of superantispyware just to check your machine is clean. http://www.superantispyware.com/
Windows Media Player windows 7 says insert blank disk even after I do.
You may want to run a lens cleaning CD to check that your drive is working properly. If that does not work then open a detailed question ...
How do I move forward and back in my browser using the keyboard?
Go to the next page - ALT+RIGHT ARROW
Go to the previous page - ALT+LEFT ARROW or BACKSPACE
Go to your Home page - ALT+HOME
For Internet explorer should be the same for them all
Is there a way of typing on a pre-printed Adobe (.pdf) form?
The commercial "FormTyper" part of "PDF Converter" (http://www.nuance.com/) will do this. I am not aware of any free program that does this.
Saving Email Attachments in Eudora
Please follow the suggestion in this link http://email.about.com/od/eudoratips/qt/et051703.htm
How do I find my Macs IP address?
Go to http://www.whatismyip.com/ to see it.on the top of tha page.
How come a shortcut (Google) wont pin to taskbar? Other shortcuts do.
If you use Windows 7 and Internet Explorer 9 you can do this. Otherwise you cannot. For more information please go to http://www.protonic.com/index.php?page=ask to post a more complete question.
How to remove "Personal Shield Pro" from Windows XP computer?
Use the free version of superantispyware http://www.superantispyware.com/
How do I export Windows Live Mail address book to Thunderbirds address book
Assuming you are running Windows 7 proceed as discussed at: http://www.timesnews.net/blogger.php?id=5&postid=7647
I have 2 copies of windows on my computer. how do I get rid of one of them
The instructions in the following link should help you http://www.ehow.com/how_7248191_delete-second-copy-windows.html
I can not start Windows Live Messenger and other Windows Live (Windows 7)
If none of the Windows Live programs will start, you should reinstall them all. Somehow, they have experienced file corruption and need to be refreshed.
Password Protect USB Drives
Please see the discussion at: http://forums.majorgeeks.com/showthread.php?t=144508 you should find an answer therein. Some USB drives are available that are password protected in hardware,
I need a backup program - free or otherwise. SecCopy not good.
Please take a look here: http://www.ghacks.net/2009/04/26/the-10-best-windows-backup-software-programs/
Turn on/off popup blocker
Several different pop up blockers available common one is on google toolbar - switch it on or off, simply click it. If you want more control it does have a drop down box for more. If not this ask more
May i hide my IP without proxy use?
No. Even if you use a proxy your IP address is only partially hidden. It is often still possible to trace back to your connected IP. Your ISP always knows what you are doing ... in detail.
Compaq nc6220 laptop - a couple of keys dont work can I repair myself?
Yes, this is a relatively cheap and easy fix - see http://www.batterycentury.com/hp-business-notebook-nc6220-keyboard-p-76748.html for the method. You can buy a replacement keyboard
How do I set up a shared network drive between windows 7 and Vista?
Please read through the following guide http://www.howtogeek.com/howto/15247/complete-guide-to-networking-windows-7-with-xp-and-vista/ If you need further assistance please open a detailed question.
How do I put an icon on the desktop for protonic.com?
Assuming you are using Internet Explorer or FireFox (you did not say) simply drag the icon that is to the left of our address in the address bar to your desktop.
How come whenever I try to download, its says "error 1606", please help me!
Microsoft offer a solution for "Error 1606" on the following http://support.microsoft.com/kb/886549 - run the Fix it program offered, if that fails post a question on our site for a tech to help you.
Does MS NET Framework in Win XP have any function for home user?
.NET is a library of functions that many developers use to write software. If it is not on a computer on which you choose to run the program it will not function. Therefore you MUST have it installed.
Where to find online volunteering opportunities available for a newbie?
A lot depends on what sort of volunteering opportunities you are looking for. Perhaps google would be a good place to start your search?
Win XP & NET Framework: is it a browsing app? I want to eliminate it!
.net framework is on your system to allow many Microsoft programs to run correctly.
I have Fix It utilities, but computer still slow, Why?
You probably have a virus or spyware infection. Check for that first..........
2003 slow to load
Check that you have a machine free of spyware infection. If you do ... open a detailed question.
Outlook 2003 slow to load
Check that you have a machine free of spyware infection. If you have a clean machine then open a detailed question.
Computer wont run DVDs
Try running a cleaning CD to clean the lenses. It may be that the drive is partially dead though.
The JPG extension refers to what kind of file?
What is a print queue?
In Office 2010 Excel, how can I make the home tab my default?
Right click on the ribbon and de-select "minimise".
Can you stack external hard drives on top of each other?
As long as they are in an external disk carrier making them protected.
Any easy way to install a router so it will work?
If this article doesn't help, please fill in a ticket here on the site: http://www.microsoft.com/athome/organization/wirelesssetup.aspx
I receive message: "CMOS ckecksum error".
Replace the CMOS battery on motherboard. http://www.liverepair.com/encyclopedia/articles/cmosreplace.asp
I am trying to download iTunes, but can't break out of a loop. Can you give me a valid link please?
Please try the following link: http://www.officialdownloadstore.com/itunes10.htm
Can I use two versions of Google at the same time on my monitor?
Yes, if you switch to tabbed browsing. See this link: http://support.mozilla.com/en-US/kb/Tabbed%20browsing
What is 0×00000048?
Upgrade ME to XP. I install over ME or new Hard Drive?
Reformat the hard drive then install XP.
How to delete sound from a video (.mov or MP4) file?
Imtoo MPEG Encoder www.imtoo.com, import video files, Disable Audio option in the right setting area, just check True, audio removed but not free. Free ones - www.virtualdub.org or www.erightsoft.com
Why does my monitor make screeching sounds when on a white screen?
Your monitor is starting to die. Replace it.
If I install a USB 3.0 card wil that give me a working USB 3.0 port?
Not at this time. Windows 8 will support USB 3.0 when it comes out. There are rumors that Win 7 SP2 will carry the needed updates to allow Win7 to utilize USB 3.0.
Save AVG updates?
After how much times should i make program updates of an antivirus program?
A week is good enough but if you change the settings to auto update then you will not have to worry and always have the latest definitions installed.
Where to download a trial version of Windows Vista Ultimate 32 bit?
There is no trial version available for download at this time. Microsoft are the only legitimate source of such downloads.
How to recover windows password?
Use google for help. Due to password protected stolen laptops surfacing we cannot for legal reasons help you.
Which is the best free antivirus software at present?
Does privacy software like easy-hide-ip do any good, or is a router better?
At the end of the day neither will fully protect your privacy since your ISP will still have full information. Best to do only things you are happy to be seen doing.
On privacy issue below-how do I otherwise stop ads/pop-ups on my computer?
Scan for and remove all spyware and virus infections. Then regularly scan with and update the protection software. Fresh install Windows if problems remain.
How do I start my PC w.o. it beeping once in the DOS mode (have 2 HDs)
This is NOT DOS Mode, it is the BIOS. The ONLY way to do this is to disconnect the speaker. This is not recommended since the BIOS uses the speaker to signal BOOT errors as a sequence of beep
I have Avast free and Comodo firewall installed.Am i safe as home user?
Yes, as long as you update Avast regularly and stay away from questionable websites. No one is 100% safe, but you are as close to 100% as you can get.
iIs Maftoox Antivirus a good antivirus?
It has received fairly good reviews and is on a par with AVG Free.
Does Microsoft Security Essentials remove all malware?
No one scanner will remove all malware, use Anti-Malware in conjunction with MSE: http://www.malwarebytes.org/products/malwarebytes_free
New computer, password wont work, help to open laptop
A laptop without a password is often stolen. Please go back to the person you bought it from and ask them.
I hI ve Bitdefender 2011..How necessary is it to upgrade to 2012 ver
Entirely up to you: http://www.bitdefender.com/support/How-to-Upgrade-from-BitDefender-2009-2010-2011-to-BitDefender-2012-711.html
How to transfer Thunderbird emails, etc to Outlook 2010 quickly and easily?
A public computer has no security software.What precaution should i use?
Use this public PC to look up items on the internet, view web pages, and check your favorite teams scores, but do NOT use this public PC for ANY transactions with ANY personal info.
Can i use "Epson Stylus TX121 " printer to print digital photos?
Yes you can. Product details at the following link http://www.epson.com.ph/epson_philippines/printers_and_all_in_ones/inkjet/product.page?product_name=Epson_Stylus_TX121
Can i print photos with "HP Photosmart C4388" printer?
Yes you can but please note that HP have discontinued sales of this printer.
What software is easy to use and can get data off an HDD.
http://www.pcinspector.de/default.htm?language=1 ... but click on EN in the top right corner if the site loads in German.
Disable Win Messenger in XP?
See this link: http://support.microsoft.com/kb/302089
Is it possible to sync Outlook (folders, etc) between 2 computers?
Are there any advantages to upgrading from Win XP to Win 7?
Windows XP is about to be unsupported and except for security upgrades will not have support from Microsoft. IF YOUR COMPUTER HARDWARE WILL SUPPORT IT,Windows 7 it is an essential upgrade.
Avast or AVG what is the best free AntiVirus
I personally recommend AVGFree but it is down to personal preference as both have good reputations. This might help: http://www.moneysavingexpert.com/shopping/free-anti-virus-software?gclid=CIKDuuPNg
Is "soluto" a safe download and is it usefull
The program has been rated good on CNET so it is certainly worth a try: http://download.cnet.com/Soluto/3000-18512_4-75446583.html
What is error 1068
Will Microsoft LifeCam Cinema work with AOL AIM 5.9, or need update?
See the MSKB article at http://support.microsoft.com/kb/969275
How to Send an email in Thunderbird 11.
Does MacKeeper really work?
Up till now my preferred choice has always been CleanMyMac but for the price this "new kid" looks very good and for the price has a lot of features I would change and go for it so YES
Are the motherboards on all Dell C400 laptops compatible?
They are compatible to a point. Since C400 computers can be ordered with multiple features, peripherals, and processors One may or may not be able to directly replace another.
MS Word will not print on Canon780; other sources & test page normal
Uninstall the printer & printing programs(s), reboot. Reinstall printer & program(s).
What is the best FREE on line storage?
Google or Dropbox work well. www.dropbox.com or www.google.com Both have the ability to store different kinds of files indefinitely and allow access from virtually anywhere.
How do I get my menu back on my newly installed Google Chrome?
While in Chrome press the "Alt" key on your keyboard and it will show up.
Why does my laptop save a scanned document to my pictures?
That is the default "save" location for Windows. You can tell the program to save them somewhere else if you so desire.
Is it easy to scan a document and convert to PDF format to save?
Yes, your manual that came with your scanner should have all the info needed to enable you to do this.
What is the best website to buy custom pcs from? (ie ibuypower)
Please review the items in this link: http://bit.ly/HP2PMU
What is pre-BIOS failure ?
If you have this post a question to us for one of our Techs to look at. Generally it is a fault with the system occurring before startup checks, the power supply or mother board main areas to look at.
Is an administrator user account required on Windows 7 computer?
The REAL Admin account is hidden by default. But, all others, can be restricted users.
Do you help with virus removal from my computer?
Yes, we can. You'll need to fill out a ticket with some specs and a few more details so we can better help you with this.
My hp 5600 printer went offline. How can I get it online?
When a printers starts acting up, the VERY first thing to do is uninstall the printer and ALL its programs from your PC, reboot, then reinstall like you did the first day you owned the printer.
Besides the fasterfox addon is there a way to speedup firefox startup?
Yes there is. Try Speedyfox. This program optimizes the SQL databases inside Firefox to make it start faster. http://www.crystalidea.com/speedyfox
Chrome crashes(or at least fakes it) when downloading files, any help?
Try uninstalling Chrome, rebooting, then reinstalling with a new installation file from Google.
How do I get the program off my computer which is slowing it down?
The EASIEST way is to run a system restore back to a day BEFORE this program showed up.
In Windows 7, where is the "Run" command on the start menu, as in XP?
The easiest way to the Run command is using the Win Key + R buttons. This opens up the Run command instantly.
How do you "clean" out a system other than files, cookies, history?
How do I get rid of Babylon?
How do i play 2 videos at same time side by side synchronized?
Please either refer to this thread http://forum.doom9.org/showthread.php?t=138430 or take a look at a program called Avisynth.
How can I tell for sure if I have a virus on my computer?
Generally, run a good-quality anti-virus software (some free ones are Avira, AVG, or Avast!). These will catch most viruses. If you have a specific symptom or issue, then please open a ticket.
Is there a battery in the Dell Inspiron 518 tower?
How do I changed my unsecured wireless internet back to secured?
How do i use Outlook Express?
Search on Google for "Outlook Express user manual" and you will find several pdf manuals available to guide you.
Where can I find a manual for mcp61pmgm c1.8676 gateway motherboard.
A Search for this results in no manual though Google responds with many links to the board itself. It is probably best to contact Gateway (now via www.acer.com)
What is nginx ?
nginx [engine x] is an HTTP and reverse proxy server, as well as a mail proxy server. Details at this link http://nginx.org/en/
Adobe flash player installed but doesnt run.
Uninstall Adobe Flash Player from your Control Panel/Add Remove Programs or Programs and Features,
Depending on your version of Windows. Reboot when finished and try reinstalling Adobe Flash again.
Desktop icons began ending in .lnk, why? Now cant open them.
A .lnk file is a shortcut or link file. It links to a file in some other location on your computer. That the shortcut no longer works normally means that the linked file has been moved.
Can my computer be hacked if its off?
No, it cannot be accessed if the power is off.
How can I open a ".wdb" file that I saved on a floppy disc years ago?
This is a Microsoft works Database file. Please see http://www.fileinfo.com/extension/wdb for instructions on how to open it.
Can I re-install iTunes without losing my songs?
Backup your music BEFORE the reinstall, just in case. Then, you cannot lose your music.
How can the Bookmarks in PMac IBM 10.4.11 be transfered to MBP 10.7
Copy the Bookmarks.plist file from Home Directory/Library/Safari. to a different location (usb), install the new system and then copy the file Bookmarks.plist in to the same folder in the new system
How can I stop PriceGong from continually popping up on my screen?
Charge Tablet and use or always plugged in better for battery life?
Allowing a NiCad battery to run down completely WAS considered he best practice to maintain battery life. Now with Lithium Ion batteries it makes little difference if it is always plugged in or not.
How can I clean up registry errors on my computer/
Simple answer would be to use a product such as ccleaner from -http://www.piriform.com/ and select registry then analyse and fix. But it depends on the errors you find and if you need more help
Is it true you can put a PCI sound card in a PCI-e slot?
No, this cannot be done. A PSIe card has a different form-factor than a regular PCI card.
Has anyone had a problem installing the Ant.com program?
ant.com is a video downloader and we are not aware of any problems with its installation or use. It appears to have a good reputation ...
Internet Explorer is taking over a minute to open. Why?
See this link for more info: http://support.microsoft.com/kb/969938
My computer is a mess can you help??
I am sure we can but in order to do so you will need to open a detailed question giving as much information as possible so that our Technicians can assess your challenge.
I have Norton 360 version 6.2.x.x. Do I need additional protection?
With the latest anti virus product installed on your machine AND you keep it up to date with the latest virus signatures AND you are cautious about sites you visit, files you open etc you should be ok
Can you help someone learn to use a software program called Yardi?
Have a look here: http://www.ehow.com/how_7480066_use-yardi.html
How can I take my mp3 music and add them to my Ipod or Itunes library?
Please see this link for more information: http://support.apple.com/kb/HT1473
I keep getting a message saying your windows its not gunuine.
it's likely that your copy of Windows was not properly activated. To fix this, click the notification and follow the steps to repair Windows or post a question for our techs to help you
Is there anyway around Windows 7 logon when password is forgotten
Yes there is but for legal reasons (many forgotten passwords relate to stolen laptops) this type of question is beyond the scope of our service.
How to backup my computer to a external hard drive
Purchase and use backup software and designate the external drive as the target, keeping in mind that it is no more reliable than any other mechanical hard drive.
What type of anti virus protection do you recommend?
Microsoft Security Essentials has been winning the free program category for a while now. Symantec's Norton
AV wins the paid version category.
Windows 7 doesnt recognize me as administrator. How do I change that?
Here's how to change your user account type in Win7: http://www.sevenforums.com/tutorials/103538-user-
How to print color screens in black&white, to save on expensive ink?
Please follow the directions here: http://www.worldstart.com/save-color-ink-print-in-grayscale/
Can I install windows on a MacBook Pro?If so how?
With Intel-based Mac using OS X v10.5 or later you can use Boot Camp Assistant which is located in /Applications/Utilities make sure you install the latest updates available for your Mac first
Monitor is black, green light flashes
This means that the monitor has power but it is not receiving a video signal from the computer. So first step .. check your video card. Second step .. open a detailed ticket for our help.
Can windows 7 write a CD-RW that will be readable by XP?
Yes, if you are using the correct media and burn the CD correctly.
How can I tell if a program on my computer is an antivirus, antispywar
Go to www.google.com and look up the name of the program in question. You'll know in just a few minutes of reading if it is a antivirus or antispyware program, or exactly whay it is.
How can I get rid of a rootkit virus in windows 7?
Different approaches and really no single full-proof method but formatting the drive and completely re-installing the operating system is the recommended answer
My computer is so slow and have to wait untill it unfreezes
You may be experiencing the effects of spyware or a virus infection. Removal can take a few steps so you may like to open a question in our system so that we can give you detailed help.
How do I fix "Microsoft jscript compilation error?
Download and install the latest version of java from the link: http://www.java.com/en/download/index.jsp
If this fails, see this link: http://support.microsoft.com/kb/308260
HP f1503 monitor menu keeps popping up. Solution?
It sounds like there is a fundamental hardware defect with the monitor. Please take it to qualified repair technician and let him offer advice.
How do I open Registry to search for and delete some files?
On your Start menu, go to Run, then type in "regedit" without the quotes and hit the Enter key on your keyboard.
Just remember, there is no "undo" button when using regedit.
Why do my laptop speakers crackle when I listen to something?
This would appear to be a hardware problem. Since this is a laptop you should probably seek the advice of a qualified laptop repair company.
Where can I find a free, simple to use, fax program to download?
Try the Google search: http://www.google.com/cse?cx=partner-pub-2434300511542223:hv1p4kpyfrx&ie=ISO-8859-1&q=free+fax+program#gsc.tab=0&gsc.q=free%20fax%20program&gsc.page=1
Are there still free internet services in the us?
Generally not as a public service. You will find some free wireless Internet but not as a Metropolitan Area Network. Some cities intend to offer this but we wait for deployment.
How do i become a tech support volunteer for this site?
Log into your account @ protonic and go here:
Lost HP Photosmart Essential in move items box
This can be found at the HP site under "Photosmart Essentials). It can also be reinstalled from the disk you received with your printer.
How can I check a Vista Desktop for improper internet browsing?
Look at http://www.nirsoft.net/utils/iehv.html for a history of sites visited download tool, also check the temp folder on the computer and cookies files, but you may not see it all if hidden
Is there any way to tell if my memory is bad?
You can download this program and make a bootable CD of it. Leave the CD in the drive and reboot to the CD. It will test the RAM and tell you if it fails. http://memtest86.com/memtest86-4.0a.iso.zip
Is removing and re-installing IE8 on XP pc easy to do?
It is not really easy but the site at: http://support.microsoft.com/kb/969358/en-gb should give you the solution.
Whats the default English font on windows 7?
The default font when it is first installed is Segoe UI 9pt, not bold, not italic. (All the settings in a default Win7 or Vista machine will be Segoe UI 9pt.)
Cant get sound on my computer. Can you help?
You have to ensure the correct device drivers are installed for the sound card in the computer. You need to find out the manufacturer of your sound
card and download the drivers according to the specs
How do I open/access/use paint.NET?
Are there keyboards with big keys like on some telephones?
Yes, there are many of these available. Here you go: http://tinyurl.com/ctkkard this link leads to a google search that will show you lots of different
keyboards with oversized keys and many sellers
How to get a new IP address on my startup,with Windows XP?
Left click Start menu, left click run. In the open box type command and press enter. At the DOS prompt, type the command IPCONFIG /renew to
acquire a new IP address.
Is it safe and simple to use the restore in windows XP?
Yes it is safe to use. The catch is, depending on how far back you choose to restore, you MIGHT lose some files
in the process. Files such as emails, word docs, and other such files.
How to turn off google double click
How much does it cost for a store to change a video card Â£?
This is a task you can easily tackle yourself. Please fill out a ticket and well happily give you step by step instructions.
How can I recover photos that were deleted from my memory card?
How to reformat an MacBook then install Snow Leopard
Is the MAXTOR one touch 4 plus a modem?
No, it is an external hard drive.
How to get incoming emails in gmail to show in thunderbird my default
I want to learn Web Design. What is my first step? Where do I begin?
Search on Google for free tutorials to learn html and css. If you understand those core skills you will be able to move on to more.
Can I delete Microsoft.net framework 2 & 3 service pack 2 & keep 3.5?
No, these libraries are needed for different programs you have installed to run correctly.
Will USB 3 work plugged in to my USB 2.0 port?
Yes it will, but the data will fall back to USB 2.0 speed.
Can I replace a $60/year Skype VOIP number with a free Google number?
This is possible by following the directions at: http://www.wikihow.com/Port-Your-Skype-Number-to-Google-Voice
How do I sync my iphone on more than one computer?
Is there any freeware programs that will fix all registry errors?
The short answer to this is "no". There are many different registry scanners out there and each of them will find
what other programs will not. If you decide to use such a program, use it carefully.
How do I get rid of exclamation marks next to iTunes songs?
The problem and solution are discussed in the following thread. https://discussions.apple.com/thread/4014573?start=0&tstart=0
Do you advise changing to IE9?
You can upgrade to IE9 if you are using Win Vista or Win 7. If you are using Win XP, youre out of luck. Microsoft is not allowing this for XP. Please read through this link: http://bit.ly/fNteaQ
While installing drivers for smartphone, MTP driver fails. Any ideas?
in Fire Fox, how do you limit the number of tabs to be closed
The answer is at: http://support.mozilla.org/en-US/questions/760500 and at: https://addons.mozilla.org/en-us/firefox/addon/window-and-tab-limiter/
Looking for a great anti virus software.
All the well known products are great. They all work but none is perfect, they all let something through. The free versions are good enough for proper protection.
Can Internet Explorer 9 be safely removed from Vista and re-installed?
Yes have a look at the Microsoft site to see how:- http://windows.microsoft.com/en-us/windows7/how-do-i-install-or-uninstall-internet-explorer-9
how do I send someone a link from my website to add to their website
Highlight the address of your site in the explorer bar, Copy it (ctrl +C) and then paste it (ctrl +v)in to the email you send them. They then do the same on the web page it is to go on to.
How can I reopen a closed ticket?
The only way to reopen a ticket is by using the links in the bottom of the email you received when that ticket was closed. Option 2 is to open a new ticket and reference the closed ticket number.
Can i plug a powered device, eg printer, into a powered USB Hub?
Yes. you can do this without any problem.
Can I uninstall iTunes and still maintain files after a reinstall?
Follow the directions here: http://www.buzzle.com/articles/how-to-reinstall-itunes.html
Your music folder should contain a backup folder that is updated every time you sync iTunes.
is there a defrag for the mac os please let me know!
you could use a tool like iDefrag - http://www.coriolis-systems.com/iDefrag.php
OSX will automatically, in background, defragment files under 20mb in size. Files over 20mb are never defragmented.
Where is the best place to locate somone who can fix code?
Perhaps you would like to explore one of the on-line sites that match projects to coding professionals. The following is an example http://www.freelancer.com/
How can I prevent some programs from loading automatically on startup
If you download and install ccleaner from piriform.com there is an option to stop some programs at startup in the tools section and its easy to use the product rather than changing registration
How can I continue to use Hotmail?
As far as I have read Microsoft is not discontinuing Hotmail but has expanded it and calls it Outlook Mail. Hotmail users who want to stick with Hotmail can do so withouty problems.
Whats the replacement with spell-check for NotePad ?
For windows you have several choices - ones you pay for such as Microsoft Word, or free ones such as Libra office or Open office - all ofer spelling checks. Plus they offer much more than notepad.
Is it possible to trace a virus/malware to the URL it came from?
It is but an individual user does not have the resources or global reach in order to do this. The process is very difficult and requires the ability to process huge amounts of data.
What's the best way to image a new notebook before regular use?
The best is a commercial program TrueImage (www.acronis.com),. However there are 7 free programs at:http://diggfreeware.com/7-best-free-disk-image-software-true-image-norton-ghost-alternative/
How can I get spell check in Outlook Express? It is faded out
Spell Check in OE is only available if you have Microsoft Word installed on the same computer. Another solution: http://www.pcworld.com/article/167715/Add_a_SpellChecker_to_Outlook_Express.html
Should I buy Windows 8?
If you have no particular reason for doing so then the answer is No. You may like to give more details and open a question ticket though, if you are running XP perhaps an upgrade is good.
i get a message "virtual memory is low" but i have 2 GB of memory.
Virtual Memory is NOT RAM memory allocated Disk Memory that is paged into and out of RAM. You will get this message if you do not allow enough of your disk to the Swap File.
Has anyone figured out what to do about a sticking cursor in Win 7?
This is not a common event. It may be the effect of spyware. Best to open a dedicated ticket and we will help find out.
Does a youtube video need a video_ts folder before burning to dvd disc
It all depends on the video player you will use and what formats that will support. youtube videos are commonly saved as either a .fla or .mp4 ... will your player support those formats?
How do I know if I have an updated driver for Windows 7?
If you have upgraded to windows 7 you can find out through "Windows Update" in Control Panel. Also you can get updated drivers from the website of each of the manufacturers of each peripheral.
What's needed for Win8 pro upgrade from Win 8 on a new computer?
All you need is the proper CD Key for the Pro Version upgrade through Control Panel "Anytime Upgrade". This can be obtained via the Microsoft site or from any retailer.
What to do when my Explorer is taking over, forcing me to use Firefox
Uninstall Firefox with a utility such as Revo Uninstaller.
My laptop stops charging when powered on. Will a new battery help?
Perhaps, however since a new battery is quite expensive you should perhaps have it looked at by a person where you purchase the battery to eliminate a problem with the computer's charging circuit.
How do I uninstall the Ask.com toolbar and Search.Conduit.com?
Go to the Add/Remove Programs or Programs and Features section of the Control Panel and remove them, or go here: http://philliprearick.hubpages.com/hub/How-to-Remove-the-Conduit-Virus
Is there a marwear for MAC users for free
Best Free Mac Software - http://www.pcmag.com/article2/0,2817,2369643,00.asp - gives a good guide to free products for your computer
How do I quickly copy contacts from one Gmail account to another?
You need to export from one gmail account to a local disk and then import in to the new account - https://support.google.com/mail/answer/24911?hl=en - reverse this and select import to other account
How can I synch my Gmail calendar with my Outlook 2010?
This is no longer supported for free Gmail accounts. Details at the following link http://archives.salvereginablogs.com/tech-tips-syncing-google-calendar-and-microsoft-outlook-2010/
Took a video, when viewed is sideways. Is there a way to rotate it?
The page at: http://www.howtogeek.com/howto/14751/rotate-a-video-90-degrees-with-vlc-or-windows-live-movie-maker/ shows you just how to do it.
How do I make Outlook.com my default email
Take a look at this http://www.guidingtech.com/15789/set-different-default-email-account-outlook-com/ You may need to open a detailed ticket since there are different ways to understand your need.
Can a virus still get on a DVD rom disk while burning a movie?
Yes. Indeed many viruses are designed to install on any removable media. If you are infected it can happen and act as a vector to infect others.
How can I save my Picasa albums to another computer?
Review the various solutions found here: http://productforums.google.com/forum/#!topic/picasa/X57yQGsCD4k, taking special note of the very good solution mentioned by user Robert Brown.
Battery indicates fully charged but computer dies when mains are off
This seems to suggest that you have a defective battery. It is suggested that you test using a different battery.
Is there a removal tool available for ConduitSearch?
this toolbar/ malware software needs to be removed slightly differently depending on the browser you use as we can not see which browser you have please
open a ticket for more help.
What is the best browser to use with XP
Google chrome is the fastest, Internet explorer works well with XP as a Microsoft product, firefox, safari are good, support for xp ends in 2014 except for google will continue to support chrome
I lost an exel file after a restore; how can I recover it?
The best tool I know and use is - Recuva it recovers files deleted from your Windows computer for FREE - http://www.piriform.com
What is Strongvault? Is it a virus?
StrongVault is not a virus itself but it is related to malware. Details at this link http://malwaretips.com/blogs/strongvault-virus/
Can I use an adapter on my DVI port to use a second monitor?
Yes - Have a look at http://windows.microsoft.com/en-us/windows-8/how-connect-multiple-monitors
Will Micorsoft Release service pack 4 when they end support for XP
The simple answer from Microsoft today was - There will NOT be a Windows XP SP4 - they prefer you move to newer versions of windows - so no new development on XP exists to that level
remove windows 8.1 password start
This link tells you how http://windows.microsoft.com/en-us/windows-8/disable-remove-password and so does this video http://www.youtube.com/watch?v=rai8a763USQ
How do I turn off my antivirus program? Where do I find it?
Often you right click the icon in the system tray and then Disable. But this is really not a good idea. Perhaps you should open a ticket to explore this further.
I have used microsoft MSE as my AV for some time now , how good is it?
You identify no objective measure ... MSE is good, most of the protection programs are. No program gives perfect protection.
What is best free AV, MSE, Avast or AVG
It all depends on what you desire. Each has its strengths and weaknesses. A Google or Bing search for "Antivirus Reviews" should tell you which is the best for you.
What risk in fixing all items shown after Registry scan in CCleaner?
No risk at all. The items listed are all Orphaned Links so they are not used. This is not like a more invasive registry cleaner which works rather differently and best avoided.
What format does USB need to save photos.
Most cameras save photos in JPG format. However, any storage media attached to any USB port will allow you to store photos in ANY format.
Should a USB be formatted in FAT32 or NTFS to show pics on any media?
Go with the FAT32 format. Way less issues this way.
Windows 7 Backup, does it backup Favorites & saved email?
Yes as long as you configure it in that manner. By default it is so configured.
How to import bookmarks from Internet Explorer to FireFox
Have a look at the step by step guide at http://support.mozilla.org/en-US/kb/import-bookmarks-internet-explorer - if you struggle after that post a question on our site and one of our techs will help
What is the best free spyware program?
There really is NO BEST one. It all depends on what OS you are using and what you need. The website at: http://tinyurl.com/ke4ph6m should be of great help.
I need a cure for CRYPTO Virus
The page at: http://www.bing.com/search?q=Crypto+virus&form=IE10TR&src=IE10TR&pc=MASAJS gives many cures for it. Usually one or another will do it.
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