How many versions of Windows have there been to date. Too many, Windows 1, Windows 2, Windows 3.1, Windows 3.11, Windows for Workgroups 3.11, Windows 95, Windows 95a, Windows 95b, Windows 95c, Windows 98, Windows 98 SE, Windows NT, Windows 2000, Windows Server / Windows Home Server, Windows ME, Windows XP, Windows Vista, Windoes 7. Are free anti virus programs as good as the paid versions? They perform the same function so they do protect you. Since you do not have to part with money they are probably better ..... you are protected but get to keep your money. Should I turn my computer off at night? Yes, you should. This will mean that you do not consume electricity so turning off makes a positive social contribution. Turning off also means that your computer will last longer but most people do not use a computer to the extent of its full life. How I can I see how long a web page is before I print? Use the Print Preview feature in your web browser. Click File and then click Print Preview. be sure to pay attention to the number of pages contained in the document where it says "page 1 of _______." What is a zip file? A computer file that contains one or more files are compressed for storage or transmission. The file extension for this type of file is "zip." What is a "Quickie"? A "Quickie" is a short question about General topics. Why does my computer clock lose time? The CMOS battery needs to be replaced. What does ASCII stand for? American Standard Code for Information Interchange. It is the current standard for text encoding used by computers. Is Windows Complete?? If you run sfc /scannow from a terminal it will check if your key system files are present. Remove a virus. A very good idea. Perhaps the free on-line scan from Trend called HouseCall could help you. Google will show you the way. For complete help go to http://www.protonic.com/index.php?page=ask Does Excel worksheet have to be open to quickly update link. Your question has a number of different facets depending on what is a link. The following article may help you though ... http://support.microsoft.com/kb/327006 Hi, I have an Occigen monitor and want to use the intrgated speakers There should be no problem in doing this if you simply connect it to the Speaker output of the computer. If you already have speakers connected you can get a "Y" splitter at a local Radio Shack etc. How do I see the calendar in Windows? Right-click on the time on the task bar and then left click on "adjust Date/Time" options. How do I get a menu for Word 2007 that looks like the Word 2003 menu? Install and use a program named UBIT found here: http://www.ubit.ch/software/ubitmenu-languages/ What is a computer bug? It WAS actually a BUG that was found in a relay contact of an early computer causing a malfunction. However it has come to mean anything that causes a piece of hardware or software to malfunction. How does a computer virus spread? http://www.ehow.com/how-does_4579979_computer-virus-spread.html Int. Explorer will not play my .ppp files. -- I can save and the play. Details of ppp files are here http://filext.com/file-extension/ppp IE is not the right program to open them. What is an external hard drive? This is a normal hard drive but held in an enclosure which connects to the PC by a USB cable so the drive is always external to the computer. Is an Acer H243H LCD Monitor compatible with a Radeon 5570 video card? The monitor will work with just about any video card. My folders wont get smaller when I click.i am using Vista First step check for spyware infection. Use the free version of http://www.superantispyware.com/ If that does not help please open a detailed ticket ... How do I shut off the caps lock screen icon in windows 7? gateway pc The suggestions in this thread may assist you http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/caps-lock-notification-appears-on-the-screen-when/285a5edf-eb03-4e19-93c3-63e869486180 After upgrading IE i lost my tab for adding favorites You may need to open a ticket. Please try this first http://support.microsoft.com/kb/318378 If I uninstall Itunes will my ipod classic still work? Yes. Your iPod will still work just fine. You just cannot sync or manipulate your music until iTunes has been reinstalled. How can I get my mic to work on my laptop it was working before? Check that it is not muted in the sound settings. Check the sound device drivers. Perhaps open a detailed ticket? Will Photoshop 7 work with Mac 10.5? http://forums.macrumors.com/showthread.php?t=603579 how do I give feedback? You will see a rating link on the ticket when it is closed. My hard disk --SATA 160GB -- is 5 year, do need to go for a new one? If it works and does not make any noises there is no need to get a new one. If you need further information please post a ticket at http://www.protonic.com/index.php?page=ask . How do I compress multiple files into one file? Use a file compression program to make an archive file. zip files are an example. A free program such as 7-zip will help http://7-zip.org/ How can I quickly increase or decrease the font size on a web page? This depends on the browser you are using. Holding the Windows key and moving the mouse wheel can quickly resize a page. See also http://www.ehow.com/how_4877692_adjust-browser-font-size.htm How do I fix the 2011 browser redirect virus? In the first instance use ComboFix http://download.cnet.com/Combofix/3000-8022_4-75221073.html Where is the internal antenna on my laptop? It is most likely internal to the screen near the top when it is unfolded. However depending on the brand and model it can be located elsewhere. When I am typing black line disappears have to use cursor to put it back Depending on the application you are using this may be caused by a setting called "Hide cursor (or pointer) while typing". This can be set in "Control Panel / Mouse" or as an application setting. Unable to Locate Component GDI32.Dll not found You may like to take a look at this thread .. http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/7a771d00-d5e8-4422-8bda-1f78897c1023/ My 64-bit PC running 64-bit Win7 with 4GB mem shows 3.25GB usable, why? Please read this article: http://support.microsoft.com/kb/978610/ How to find PDF version of Advanced UNIX Programming 2nd edition try this link http://www.advancedlinuxprogramming.com/alp-folder or google What does HTTP stand for? A detailed definition is at the following link http://www.webopedia.com/TERM/H/HTTP.html What does the term "pentium" refer to? A detailed description is found at this link http://searchcio-midmarket.techtarget.com/definition/Pentium Can anyone help with an Excel formula? Yes no problem - our techs are used to answering these questions but we may need to see the spreadsheet to be able to advise fully. Post the question and we will look at it for you. What are free trial cloud servers ??? Cloud - simply a storage space based on the Internet, It allows users to store data, files, pictures etc for use / retrieval later from the cloud. Many of the main companies offer so much space free What is Open Office.org? OpenOffice.org is the website of OpenOffice which is the free equivalent of Microsoft Office. In Corel Word Perfect - Keystroke options not working Have a look at http://www.corel.com/servlet/Satellite/us/en/Content/1153321168236 for details - if that is not the answer post a question on our main site and one of our techs will investigate for you Do i need ms product code key to reinstall/repair Vista If you restore from a Factory Restore disk you probably do not need the CD Key. If you want to reinstall from a Setup / Install disk you need the key. If you want to repair it is usually not needed. I keep getting the wromg home page where did I go wrong? You probably have a spyware infection. You may want to run the free version of superantispyware just to check your machine is clean. http://www.superantispyware.com/ Windows Media Player windows 7 says insert blank disk even after I do. You may want to run a lens cleaning CD to check that your drive is working properly. If that does not work then open a detailed question ... How do I move forward and back in my browser using the keyboard? Go to the next page - ALT+RIGHT ARROW Go to the previous page - ALT+LEFT ARROW or BACKSPACE Go to your Home page - ALT+HOME For Internet explorer should be the same for them all Is there a way of typing on a pre-printed Adobe (.pdf) form? The commercial "FormTyper" part of "PDF Converter" (http://www.nuance.com/) will do this. I am not aware of any free program that does this. Saving Email Attachments in Eudora Please follow the suggestion in this link http://email.about.com/od/eudoratips/qt/et051703.htm How do I find my Macs IP address? Go to http://www.whatismyip.com/ to see it.on the top of tha page. How come a shortcut (Google) wont pin to taskbar? Other shortcuts do. If you use Windows 7 and Internet Explorer 9 you can do this. Otherwise you cannot. For more information please go to http://www.protonic.com/index.php?page=ask to post a more complete question. How to remove "Personal Shield Pro" from Windows XP computer? Use the free version of superantispyware http://www.superantispyware.com/ How do I export Windows Live Mail address book to Thunderbirds address book Assuming you are running Windows 7 proceed as discussed at: http://www.timesnews.net/blogger.php?id=5&postid=7647 I have 2 copies of windows on my computer. how do I get rid of one of them The instructions in the following link should help you http://www.ehow.com/how_7248191_delete-second-copy-windows.html I can not start Windows Live Messenger and other Windows Live (Windows 7) If none of the Windows Live programs will start, you should reinstall them all. Somehow, they have experienced file corruption and need to be refreshed. Password Protect USB Drives Please see the discussion at: http://forums.majorgeeks.com/showthread.php?t=144508 you should find an answer therein. Some USB drives are available that are password protected in hardware, I need a backup program - free or otherwise. SecCopy not good. Please take a look here: http://www.ghacks.net/2009/04/26/the-10-best-windows-backup-software-programs/ Turn on/off popup blocker Several different pop up blockers available common one is on google toolbar - switch it on or off, simply click it. If you want more control it does have a drop down box for more. If not this ask more May i hide my IP without proxy use? No. Even if you use a proxy your IP address is only partially hidden. It is often still possible to trace back to your connected IP. Your ISP always knows what you are doing ... in detail. Compaq nc6220 laptop - a couple of keys dont work can I repair myself? Yes, this is a relatively cheap and easy fix - see http://www.batterycentury.com/hp-business-notebook-nc6220-keyboard-p-76748.html for the method. You can buy a replacement keyboard online. How do I set up a shared network drive between windows 7 and Vista? Please read through the following guide http://www.howtogeek.com/howto/15247/complete-guide-to-networking-windows-7-with-xp-and-vista/ If you need further assistance please open a detailed question. How do I put an icon on the desktop for protonic.com? Assuming you are using Internet Explorer or FireFox (you did not say) simply drag the icon that is to the left of our address in the address bar to your desktop. How come whenever I try to download, its says "error 1606", please help me! Microsoft offer a solution for "Error 1606" on the following http://support.microsoft.com/kb/886549 - run the Fix it program offered, if that fails post a question on our site for a tech to help you. Does MS NET Framework in Win XP have any function for home user? .NET is a library of functions that many developers use to write software. If it is not on a computer on which you choose to run the program it will not function. Therefore you MUST have it installed. Where to find online volunteering opportunities available for a newbie? A lot depends on what sort of volunteering opportunities you are looking for. Perhaps google would be a good place to start your search? Win XP & NET Framework: is it a browsing app? I want to eliminate it! .net framework is on your system to allow many Microsoft programs to run correctly. I have Fix It utilities, but computer still slow, Why? You probably have a virus or spyware infection. Check for that first.......... 2003 slow to load Check that you have a machine free of spyware infection. If you do ... open a detailed question. Outlook 2003 slow to load Check that you have a machine free of spyware infection. If you have a clean machine then open a detailed question. Computer wont run DVDs Try running a cleaning CD to clean the lenses. It may be that the drive is partially dead though. The JPG extension refers to what kind of file? http://en.wikipedia.org/wiki/JPEG What is a print queue? http://windows.microsoft.com/en-US/windows-vista/View-the-print-queue In Office 2010 Excel, how can I make the home tab my default? Right click on the ribbon and de-select "minimise". Can you stack external hard drives on top of each other? As long as they are in an external disk carrier making them protected. Any easy way to install a router so it will work? If this article doesn't help, please fill in a ticket here on the site: http://www.microsoft.com/athome/organization/wirelesssetup.aspx I receive message: "CMOS ckecksum error". Replace the CMOS battery on motherboard. http://www.liverepair.com/encyclopedia/articles/cmosreplace.asp I am trying to download iTunes, but can't break out of a loop. Can you give me a valid link please? Please try the following link: http://www.officialdownloadstore.com/itunes10.htm Can I use two versions of Google at the same time on my monitor? Yes, if you switch to tabbed browsing. See this link: http://support.mozilla.com/en-US/kb/Tabbed%20browsing What is 0×00000048? http://support.microsoft.com/kb/331484 Upgrade ME to XP. I install over ME or new Hard Drive? Reformat the hard drive then install XP. How to delete sound from a video (.mov or MP4) file? Imtoo MPEG Encoder www.imtoo.com, import video files, Disable Audio option in the right setting area, just check True, audio removed but not free. Free ones - www.virtualdub.org or www.erightsoft.com Why does my monitor make screeching sounds when on a white screen? Your monitor is starting to die. Replace it. If I install a USB 3.0 card wil that give me a working USB 3.0 port? Not at this time. Windows 8 will support USB 3.0 when it comes out. There are rumors that Win 7 SP2 will carry the needed updates to allow Win7 to utilize USB 3.0. Save AVG updates? http://globalrecordings.net/docs/au/updating_avg_manually.pdf After how much times should i make program updates of an antivirus program? A week is good enough but if you change the settings to auto update then you will not have to worry and always have the latest definitions installed. Where to download a trial version of Windows Vista Ultimate 32 bit? There is no trial version available for download at this time. Microsoft are the only legitimate source of such downloads. How to recover windows password? Use google for help. Due to password protected stolen laptops surfacing we cannot for legal reasons help you. Which is the best free antivirus software at present? http://www.pcworld.com/reviews/collection/5928/2011_free_av.html Does privacy software like easy-hide-ip do any good, or is a router better? At the end of the day neither will fully protect your privacy since your ISP will still have full information. Best to do only things you are happy to be seen doing. On privacy issue below-how do I otherwise stop ads/pop-ups on my computer? Scan for and remove all spyware and virus infections. Then regularly scan with and update the protection software. Fresh install Windows if problems remain. How do I start my PC w.o. it beeping once in the DOS mode (have 2 HDs) This is NOT DOS Mode, it is the BIOS. The ONLY way to do this is to disconnect the speaker. This is not recommended since the BIOS uses the speaker to signal BOOT errors as a sequence of beep I have Avast free and Comodo firewall installed.Am i safe as home user? Yes, as long as you update Avast regularly and stay away from questionable websites. No one is 100% safe, but you are as close to 100% as you can get. iIs Maftoox Antivirus a good antivirus? It has received fairly good reviews and is on a par with AVG Free. Does Microsoft Security Essentials remove all malware? No one scanner will remove all malware, use Anti-Malware in conjunction with MSE: http://www.malwarebytes.org/products/malwarebytes_free New computer, password wont work, help to open laptop A laptop without a password is often stolen. Please go back to the person you bought it from and ask them. I hI ve Bitdefender 2011..How necessary is it to upgrade to 2012 ver Entirely up to you: http://www.bitdefender.com/support/How-to-Upgrade-from-BitDefender-2009-2010-2011-to-BitDefender-2012-711.html How to transfer Thunderbird emails, etc to Outlook 2010 quickly and easily? http://blog.nektra.com/main/2009/04/14/export-messages-and-folders-from-thunderbird-to-outlook-outlook-express/ A public computer has no security software.What precaution should i use? Use this public PC to look up items on the internet, view web pages, and check your favorite teams scores, but do NOT use this public PC for ANY transactions with ANY personal info. Can i use "Epson Stylus TX121 " printer to print digital photos? Yes you can. Product details at the following link http://www.epson.com.ph/epson_philippines/printers_and_all_in_ones/inkjet/product.page?product_name=Epson_Stylus_TX121 Can i print photos with "HP Photosmart C4388" printer? Yes you can but please note that HP have discontinued sales of this printer. What software is easy to use and can get data off an HDD. http://www.pcinspector.de/default.htm?language=1 ... but click on EN in the top right corner if the site loads in German. Disable Win Messenger in XP? See this link: http://support.microsoft.com/kb/302089 Is it possible to sync Outlook (folders, etc) between 2 computers? http://www.outlookipedia.com/outlook/synchronize.aspx http://freelanceswitch.com/working/two-ways-to-sync-outlook-between-computers/ Are there any advantages to upgrading from Win XP to Win 7? Windows XP is about to be unsupported and except for security upgrades will not have support from Microsoft. IF YOUR COMPUTER HARDWARE WILL SUPPORT IT,Windows 7 it is an essential upgrade. Avast or AVG what is the best free AntiVirus I personally recommend AVGFree but it is down to personal preference as both have good reputations. This might help: http://www.moneysavingexpert.com/shopping/free-anti-virus-software?gclid=CIKDuuPNg Is "soluto" a safe download and is it usefull The program has been rated good on CNET so it is certainly worth a try: http://download.cnet.com/Soluto/3000-18512_4-75446583.html What is error 1068 http://support.microsoft.com/kb/827328 Will Microsoft LifeCam Cinema work with AOL AIM 5.9, or need update? See the MSKB article at http://support.microsoft.com/kb/969275 How to Send an email in Thunderbird 11. http://www.columbia.edu/acis/software/thunderbird/basics.html Does MacKeeper really work? Up till now my preferred choice has always been CleanMyMac but for the price this "new kid" looks very good and for the price has a lot of features I would change and go for it so YES Are the motherboards on all Dell C400 laptops compatible? They are compatible to a point. Since C400 computers can be ordered with multiple features, peripherals, and processors One may or may not be able to directly replace another. MS Word will not print on Canon780; other sources & test page normal Uninstall the printer & printing programs(s), reboot. Reinstall printer & program(s). What is the best FREE on line storage? Google or Dropbox work well. www.dropbox.com or www.google.com Both have the ability to store different kinds of files indefinitely and allow access from virtually anywhere. How do I get my menu back on my newly installed Google Chrome? While in Chrome press the "Alt" key on your keyboard and it will show up. Why does my laptop save a scanned document to my pictures? That is the default "save" location for Windows. You can tell the program to save them somewhere else if you so desire. Is it easy to scan a document and convert to PDF format to save? Yes, your manual that came with your scanner should have all the info needed to enable you to do this. What is the best website to buy custom pcs from? (ie ibuypower) Please review the items in this link: http://bit.ly/HP2PMU What is pre-BIOS failure ? If you have this post a question to us for one of our Techs to look at. Generally it is a fault with the system occurring before startup checks, the power supply or mother board main areas to look at. Is an administrator user account required on Windows 7 computer? The REAL Admin account is hidden by default. But, all others, can be restricted users. Do you help with virus removal from my computer? Yes, we can. You'll need to fill out a ticket with some specs and a few more details so we can better help you with this. My hp 5600 printer went offline. How can I get it online? When a printers starts acting up, the VERY first thing to do is uninstall the printer and ALL its programs from your PC, reboot, then reinstall like you did the first day you owned the printer. Besides the fasterfox addon is there a way to speedup firefox startup? Yes there is. Try Speedyfox. This program optimizes the SQL databases inside Firefox to make it start faster. http://www.crystalidea.com/speedyfox Chrome crashes(or at least fakes it) when downloading files, any help? Try uninstalling Chrome, rebooting, then reinstalling with a new installation file from Google. How do I get the program off my computer which is slowing it down? The EASIEST way is to run a system restore back to a day BEFORE this program showed up. In Windows 7, where is the "Run" command on the start menu, as in XP? The easiest way to the Run command is using the Win Key + R buttons. This opens up the Run command instantly. How do you "clean" out a system other than files, cookies, history? http://www.microsoft.com/atwork/maintenance/speed.aspx How do I get rid of Babylon? http://deletemalware.blogspot.co.uk/2011/09/remove-babylon-toolbar-and-search-web.html How do i play 2 videos at same time side by side synchronized? Please either refer to this thread http://forum.doom9.org/showthread.php?t=138430 or take a look at a program called Avisynth. How can I tell for sure if I have a virus on my computer? Generally, run a good-quality anti-virus software (some free ones are Avira, AVG, or Avast!). These will catch most viruses. If you have a specific symptom or issue, then please open a ticket. Is there a battery in the Dell Inspiron 518 tower? http://support.dell.com/support/edocs/systems/insp518/en/sm/techov.htm How do I changed my unsecured wireless internet back to secured? http://www.wikihow.com/Secure-Your-Wireless-Home-Network How do i use Outlook Express? Search on Google for "Outlook Express user manual" and you will find several pdf manuals available to guide you. Where can I find a manual for mcp61pmgm c1.8676 gateway motherboard. A Search for this results in no manual though Google responds with many links to the board itself. It is probably best to contact Gateway (now via www.acer.com) What is nginx ? nginx [engine x] is an HTTP and reverse proxy server, as well as a mail proxy server. Details at this link http://nginx.org/en/ Adobe flash player installed but doesnt run. Uninstall Adobe Flash Player from your Control Panel/Add Remove Programs or Programs and Features, Depending on your version of Windows. Reboot when finished and try reinstalling Adobe Flash again. Desktop icons began ending in .lnk, why? Now cant open them. A .lnk file is a shortcut or link file. It links to a file in some other location on your computer. That the shortcut no longer works normally means that the linked file has been moved. Can my computer be hacked if its off? No, it cannot be accessed if the power is off. How can I open a ".wdb" file that I saved on a floppy disc years ago? This is a Microsoft works Database file. Please see http://www.fileinfo.com/extension/wdb for instructions on how to open it. Can I re-install iTunes without losing my songs? Backup your music BEFORE the reinstall, just in case. Then, you cannot lose your music. How can the Bookmarks in PMac IBM 10.4.11 be transfered to MBP 10.7 Copy the Bookmarks.plist file from Home Directory/Library/Safari. to a different location (usb), install the new system and then copy the file Bookmarks.plist in to the same folder in the new system How can I stop PriceGong from continually popping up on my screen? http://www.pricegong.com/Remove_PriceGong.aspx Charge Tablet and use or always plugged in better for battery life? Allowing a NiCad battery to run down completely WAS considered he best practice to maintain battery life. Now with Lithium Ion batteries it makes little difference if it is always plugged in or not. How can I clean up registry errors on my computer/ Simple answer would be to use a product such as ccleaner from -http://www.piriform.com/ and select registry then analyse and fix. But it depends on the errors you find and if you need more help Is it true you can put a PCI sound card in a PCI-e slot? No, this cannot be done. A PSIe card has a different form-factor than a regular PCI card. Has anyone had a problem installing the Ant.com program? ant.com is a video downloader and we are not aware of any problems with its installation or use. It appears to have a good reputation ... Internet Explorer is taking over a minute to open. Why? See this link for more info: http://support.microsoft.com/kb/969938 My computer is a mess can you help?? I am sure we can but in order to do so you will need to open a detailed question giving as much information as possible so that our Technicians can assess your challenge. I have Norton 360 version 6.2.x.x. Do I need additional protection? With the latest anti virus product installed on your machine AND you keep it up to date with the latest virus signatures AND you are cautious about sites you visit, files you open etc you should be ok Can you help someone learn to use a software program called Yardi? Have a look here: http://www.ehow.com/how_7480066_use-yardi.html How can I take my mp3 music and add them to my Ipod or Itunes library? Please see this link for more information: http://support.apple.com/kb/HT1473 I keep getting a message saying your windows its not gunuine. it's likely that your copy of Windows was not properly activated. To fix this, click the notification and follow the steps to repair Windows or post a question for our techs to help you Is there anyway around Windows 7 logon when password is forgotten Yes there is but for legal reasons (many forgotten passwords relate to stolen laptops) this type of question is beyond the scope of our service. How to backup my computer to a external hard drive Purchase and use backup software and designate the external drive as the target, keeping in mind that it is no more reliable than any other mechanical hard drive. What type of anti virus protection do you recommend? Microsoft Security Essentials has been winning the free program category for a while now. Symantec's Norton AV wins the paid version category. Windows 7 doesnt recognize me as administrator. How do I change that? Here's how to change your user account type in Win7: http://www.sevenforums.com/tutorials/103538-user- account-type-change.html How to print color screens in black&white, to save on expensive ink? Please follow the directions here: http://www.worldstart.com/save-color-ink-print-in-grayscale/ Can I install windows on a MacBook Pro?If so how? With Intel-based Mac using OS X v10.5 or later you can use Boot Camp Assistant which is located in /Applications/Utilities make sure you install the latest updates available for your Mac first Monitor is black, green light flashes This means that the monitor has power but it is not receiving a video signal from the computer. So first step .. check your video card. Second step .. open a detailed ticket for our help. Can windows 7 write a CD-RW that will be readable by XP? Yes, if you are using the correct media and burn the CD correctly. How can I tell if a program on my computer is an antivirus, antispywar Go to www.google.com and look up the name of the program in question. You'll know in just a few minutes of reading if it is a antivirus or antispyware program, or exactly whay it is. How can I get rid of a rootkit virus in windows 7? Different approaches and really no single full-proof method but formatting the drive and completely re-installing the operating system is the recommended answer My computer is so slow and have to wait untill it unfreezes You may be experiencing the effects of spyware or a virus infection. Removal can take a few steps so you may like to open a question in our system so that we can give you detailed help. How do I fix "Microsoft jscript compilation error? Download and install the latest version of java from the link: http://www.java.com/en/download/index.jsp If this fails, see this link: http://support.microsoft.com/kb/308260 HP f1503 monitor menu keeps popping up. Solution? It sounds like there is a fundamental hardware defect with the monitor. Please take it to qualified repair technician and let him offer advice. How do I open Registry to search for and delete some files? On your Start menu, go to Run, then type in "regedit" without the quotes and hit the Enter key on your keyboard. Just remember, there is no "undo" button when using regedit. Why do my laptop speakers crackle when I listen to something? This would appear to be a hardware problem. Since this is a laptop you should probably seek the advice of a qualified laptop repair company. Where can I find a free, simple to use, fax program to download? Try the Google search: http://www.google.com/cse?cx=partner-pub-2434300511542223:hv1p4kpyfrx&ie=ISO-8859-1&q=free+fax+program#gsc.tab=0&gsc.q=free%20fax%20program&gsc.page=1 Are there still free internet services in the us? Generally not as a public service. You will find some free wireless Internet but not as a Metropolitan Area Network. Some cities intend to offer this but we wait for deployment. How do i become a tech support volunteer for this site? Log into your account @ protonic and go here: http://www.protonic.com/?page=join Lost HP Photosmart Essential in move items box This can be found at the HP site under "Photosmart Essentials). It can also be reinstalled from the disk you received with your printer. How can I check a Vista Desktop for improper internet browsing? Look at http://www.nirsoft.net/utils/iehv.html for a history of sites visited download tool, also check the temp folder on the computer and cookies files, but you may not see it all if hidden Is there any way to tell if my memory is bad? You can download this program and make a bootable CD of it. Leave the CD in the drive and reboot to the CD. It will test the RAM and tell you if it fails. http://memtest86.com/memtest86-4.0a.iso.zip Is removing and re-installing IE8 on XP pc easy to do? It is not really easy but the site at: http://support.microsoft.com/kb/969358/en-gb should give you the solution. Whats the default English font on windows 7? The default font when it is first installed is Segoe UI 9pt, not bold, not italic. (All the settings in a default Win7 or Vista machine will be Segoe UI 9pt.) Cant get sound on my computer. Can you help? You have to ensure the correct device drivers are installed for the sound card in the computer. You need to find out the manufacturer of your sound card and download the drivers according to the specs How do I open/access/use paint.NET? http://www.getpaint.net/doc/latest/FAQ.html Are there keyboards with big keys like on some telephones? Yes, there are many of these available. Here you go: http://tinyurl.com/ctkkard this link leads to a google search that will show you lots of different keyboards with oversized keys and many sellers How to get a new IP address on my startup,with Windows XP? Left click Start menu, left click run. In the open box type command and press enter. At the DOS prompt, type the command IPCONFIG /renew to acquire a new IP address. Is it safe and simple to use the restore in windows XP? Yes it is safe to use. The catch is, depending on how far back you choose to restore, you MIGHT lose some files in the process. Files such as emails, word docs, and other such files. How to turn off google double click http://www.google.com/ads/preferences/html/opt-out.html How much does it cost for a store to change a video card ÂŁ? This is a task you can easily tackle yourself. Please fill out a ticket and well happily give you step by step instructions. How can I recover photos that were deleted from my memory card? http://www.powerdatarecovery.com/power-data-recovery-free-edition.html How to reformat an MacBook then install Snow Leopard http://support.apple.com/kb/HT3910?viewlocale=en_US Is the MAXTOR one touch 4 plus a modem? No, it is an external hard drive. How to get incoming emails in gmail to show in thunderbird my default https://support.mozillamessaging.com/en-US/kb/thunderbird-and-gmail I want to learn Web Design. What is my first step? Where do I begin? Search on Google for free tutorials to learn html and css. If you understand those core skills you will be able to move on to more. Can I delete Microsoft.net framework 2 & 3 service pack 2 & keep 3.5? No, these libraries are needed for different programs you have installed to run correctly. Will USB 3 work plugged in to my USB 2.0 port? Yes it will, but the data will fall back to USB 2.0 speed. Can I replace a $60/year Skype VOIP number with a free Google number? This is possible by following the directions at: http://www.wikihow.com/Port-Your-Skype-Number-to-Google-Voice How do I sync my iphone on more than one computer? http://www.andrewgrant.org/2008/03/30/how-to-sync-an-iphone-with-two-or-more-computers.html Is there any freeware programs that will fix all registry errors? The short answer to this is "no". There are many different registry scanners out there and each of them will find what other programs will not. If you decide to use such a program, use it carefully. How do I get rid of exclamation marks next to iTunes songs? The problem and solution are discussed in the following thread. https://discussions.apple.com/thread/4014573?start=0&tstart=0 Do you advise changing to IE9? You can upgrade to IE9 if you are using Win Vista or Win 7. If you are using Win XP, youre out of luck. Microsoft is not allowing this for XP. Please read through this link: http://bit.ly/fNteaQ While installing drivers for smartphone, MTP driver fails. Any ideas? http://forum.xda-developers.com/showthread.php?t=1824420 in Fire Fox, how do you limit the number of tabs to be closed The answer is at: http://support.mozilla.org/en-US/questions/760500 and at: https://addons.mozilla.org/en-us/firefox/addon/window-and-tab-limiter/ Looking for a great anti virus software. All the well known products are great. They all work but none is perfect, they all let something through. The free versions are good enough for proper protection. Can Internet Explorer 9 be safely removed from Vista and re-installed? Yes have a look at the Microsoft site to see how:- http://windows.microsoft.com/en-us/windows7/how-do-i-install-or-uninstall-internet-explorer-9 how do I send someone a link from my website to add to their website Highlight the address of your site in the explorer bar, Copy it (ctrl +C) and then paste it (ctrl +v)in to the email you send them. They then do the same on the web page it is to go on to. How can I reopen a closed ticket? The only way to reopen a ticket is by using the links in the bottom of the email you received when that ticket was closed. Option 2 is to open a new ticket and reference the closed ticket number. Can i plug a powered device, eg printer, into a powered USB Hub? Yes. you can do this without any problem. Can I uninstall iTunes and still maintain files after a reinstall? Follow the directions here: http://www.buzzle.com/articles/how-to-reinstall-itunes.html Your music folder should contain a backup folder that is updated every time you sync iTunes. is there a defrag for the mac os please let me know! you could use a tool like iDefrag - http://www.coriolis-systems.com/iDefrag.php OSX will automatically, in background, defragment files under 20mb in size. Files over 20mb are never defragmented. Where is the best place to locate somone who can fix code? Perhaps you would like to explore one of the on-line sites that match projects to coding professionals. The following is an example http://www.freelancer.com/ How can I prevent some programs from loading automatically on startup If you download and install ccleaner from piriform.com there is an option to stop some programs at startup in the tools section and its easy to use the product rather than changing registration How can I continue to use Hotmail? As far as I have read Microsoft is not discontinuing Hotmail but has expanded it and calls it Outlook Mail. Hotmail users who want to stick with Hotmail can do so withouty problems. Whats the replacement with spell-check for NotePad ? For windows you have several choices - ones you pay for such as Microsoft Word, or free ones such as Libra office or Open office - all ofer spelling checks. Plus they offer much more than notepad. Is it possible to trace a virus/malware to the URL it came from? It is but an individual user does not have the resources or global reach in order to do this. The process is very difficult and requires the ability to process huge amounts of data. What's the best way to image a new notebook before regular use? The best is a commercial program TrueImage (www.acronis.com),. However there are 7 free programs at:http://diggfreeware.com/7-best-free-disk-image-software-true-image-norton-ghost-alternative/ How can I get spell check in Outlook Express? It is faded out Spell Check in OE is only available if you have Microsoft Word installed on the same computer. Another solution: http://www.pcworld.com/article/167715/Add_a_SpellChecker_to_Outlook_Express.html Should I buy Windows 8? If you have no particular reason for doing so then the answer is No. You may like to give more details and open a question ticket though, if you are running XP perhaps an upgrade is good. i get a message "virtual memory is low" but i have 2 GB of memory. Virtual Memory is NOT RAM memory allocated Disk Memory that is paged into and out of RAM. You will get this message if you do not allow enough of your disk to the Swap File. Has anyone figured out what to do about a sticking cursor in Win 7? This is not a common event. It may be the effect of spyware. Best to open a dedicated ticket and we will help find out. Does a youtube video need a video_ts folder before burning to dvd disc It all depends on the video player you will use and what formats that will support. youtube videos are commonly saved as either a .fla or .mp4 ... will your player support those formats? How do I know if I have an updated driver for Windows 7? If you have upgraded to windows 7 you can find out through "Windows Update" in Control Panel. Also you can get updated drivers from the website of each of the manufacturers of each peripheral. What's needed for Win8 pro upgrade from Win 8 on a new computer? All you need is the proper CD Key for the Pro Version upgrade through Control Panel "Anytime Upgrade". This can be obtained via the Microsoft site or from any retailer. What to do when my Explorer is taking over, forcing me to use Firefox Uninstall Firefox with a utility such as Revo Uninstaller. My laptop stops charging when powered on. Will a new battery help? Perhaps, however since a new battery is quite expensive you should perhaps have it looked at by a person where you purchase the battery to eliminate a problem with the computer's charging circuit. How do I uninstall the Ask.com toolbar and Search.Conduit.com? Go to the Add/Remove Programs or Programs and Features section of the Control Panel and remove them, or go here: http://philliprearick.hubpages.com/hub/How-to-Remove-the-Conduit-Virus Is there a marwear for MAC users for free Best Free Mac Software - http://www.pcmag.com/article2/0,2817,2369643,00.asp - gives a good guide to free products for your computer How do I quickly copy contacts from one Gmail account to another? You need to export from one gmail account to a local disk and then import in to the new account - https://support.google.com/mail/answer/24911?hl=en - reverse this and select import to other account How can I synch my Gmail calendar with my Outlook 2010? This is no longer supported for free Gmail accounts. Details at the following link http://archives.salvereginablogs.com/tech-tips-syncing-google-calendar-and-microsoft-outlook-2010/ Took a video, when viewed is sideways. Is there a way to rotate it? The page at: http://www.howtogeek.com/howto/14751/rotate-a-video-90-degrees-with-vlc-or-windows-live-movie-maker/ shows you just how to do it. How do I make Outlook.com my default email Take a look at this http://www.guidingtech.com/15789/set-different-default-email-account-outlook-com/ You may need to open a detailed ticket since there are different ways to understand your need. Can a virus still get on a DVD rom disk while burning a movie? Yes. Indeed many viruses are designed to install on any removable media. If you are infected it can happen and act as a vector to infect others. How can I save my Picasa albums to another computer? Review the various solutions found here: http://productforums.google.com/forum/#!topic/picasa/X57yQGsCD4k, taking special note of the very good solution mentioned by user Robert Brown. Battery indicates fully charged but computer dies when mains are off This seems to suggest that you have a defective battery. It is suggested that you test using a different battery. Is there a removal tool available for ConduitSearch? this toolbar/ malware software needs to be removed slightly differently depending on the browser you use as we can not see which browser you have please open a ticket for more help. What is the best browser to use with XP Google chrome is the fastest, Internet explorer works well with XP as a Microsoft product, firefox, safari are good, support for xp ends in 2014 except for google will continue to support chrome I lost an exel file after a restore; how can I recover it? The best tool I know and use is - Recuva it recovers files deleted from your Windows computer for FREE - http://www.piriform.com What is Strongvault? Is it a virus? StrongVault is not a virus itself but it is related to malware. Details at this link http://malwaretips.com/blogs/strongvault-virus/ Can I use an adapter on my DVI port to use a second monitor? Yes - Have a look at http://windows.microsoft.com/en-us/windows-8/how-connect-multiple-monitors Will Micorsoft Release service pack 4 when they end support for XP The simple answer from Microsoft today was - There will NOT be a Windows XP SP4 - they prefer you move to newer versions of windows - so no new development on XP exists to that level remove windows 8.1 password start This link tells you how http://windows.microsoft.com/en-us/windows-8/disable-remove-password and so does this video http://www.youtube.com/watch?v=rai8a763USQ How do I turn off my antivirus program? Where do I find it? Often you right click the icon in the system tray and then Disable. But this is really not a good idea. Perhaps you should open a ticket to explore this further. I have used microsoft MSE as my AV for some time now , how good is it? You identify no objective measure ... MSE is good, most of the protection programs are. No program gives perfect protection. What is best free AV, MSE, Avast or AVG It all depends on what you desire. Each has its strengths and weaknesses. A Google or Bing search for "Antivirus Reviews" should tell you which is the best for you. What risk in fixing all items shown after Registry scan in CCleaner? No risk at all. The items listed are all Orphaned Links so they are not used. This is not like a more invasive registry cleaner which works rather differently and best avoided. What format does USB need to save photos. Most cameras save photos in JPG format. However, any storage media attached to any USB port will allow you to store photos in ANY format. Should a USB be formatted in FAT32 or NTFS to show pics on any media? Go with the FAT32 format. Way less issues this way. Windows 7 Backup, does it backup Favorites & saved email? Yes as long as you configure it in that manner. By default it is so configured. How to import bookmarks from Internet Explorer to FireFox Have a look at the step by step guide at http://support.mozilla.org/en-US/kb/import-bookmarks-internet-explorer - if you struggle after that post a question on our site and one of our techs will help What is the best free spyware program? There really is NO BEST one. It all depends on what OS you are using and what you need. The website at: http://tinyurl.com/ke4ph6m should be of great help. I need a cure for CRYPTO Virus The page at: http://www.bing.com/search?q=Crypto+virus&form=IE10TR&src=IE10TR&pc=MASAJS gives many cures for it. Usually one or another will do it. Is is safe to uninstall HP Active Support Library? Yes it is. Is it safe to uninstall HP Photoshop Essential? Yes it is. Using Windows 8, which control key(s) allow you choose the boot sequence? Look here: http://grok.lsu.edu/Article.aspx?articleId=17293 Is it safe to delete the Old Firefox Dataxxx folder from desktop? Yes it is, as long as you are sure it is not being used. Best to rename it first and reboot, if Firefox still works then, yes, delete it. Do I have to pay for this? No. Protonic has always been, and will always be, free of charge. I do not like windows 8. Can I install windows 7 from a new CD? http://lifehacker.com/5974318/downgrade-your-new-windows-8-computer-to-windows-7-for-free http://www.abc15.com/news/data-doctor/hate-windows-8-3-ways-to-downgrade-to-windows-7 Are there still free website builders with no ads? No. All the free websites support themselves by having ads run on your pages. Can the font size be changed in a pdf document? PDF documents can only display the contents so no changes can be made without copying the text to another document and then editing in another format. You can however zoom in to see the content Are there any free DNS Providers for home use? There are. OpenDNS is probably the most well known, information here http://en.wikipedia.org/wiki/OpenDNS Some others are here http://pcsupport.about.com/od/tipstricks/a/free-public-dns-servers.htm Should I run "quick scan", "full scan", or both in Malwarebytes, ? Run a full scan and you will be assured of being thorough. If you are pressed for time but suspect a problem then run a quick scan. Can I install Ubuntu and still keep access to win-XP? If so, how? The page at: http://www.wikihow.com/Dual-Boot-Windows-XP-and-Ubuntu gives written instructions and the page at http://www.youtube.com/watch?v=8yiZ3rDm99E is a video telling how. I have down loaded several versions of CCleaner Can I safely DELETE earlier Versions Yes you do not need older versions on your system for it to work. Automatically when you update it deletes the older versions. Updates are a better way of keeping the system fresh Is it a good idea to download and use a free windows boot cd-rom? It would be illegal to use a "free" version of windows from the net - it is to buy from Microsoft. But if you have a legal copy of windows on your computer you can make a bootable disk from the system Is there a list of keyboard shortcuts for windows 8.1? Here are some keyboard shortcuts: http://www.digitaltrends.com/computing/windows-8-keyboard-shortcuts/#!NbXit http://theultralinx.com/2014/01/15-windows-81-keyboard-shortcuts.html Will creating a spanned volume from 2 disks cause all data to be lost? Please see the description of spanned volumes at: http://www.free-online-training-courses.com/spanned-volumes/ Can you upgrade from Windows 8 to 8.1 using Windows Wpdate? You can download the free update from the Windows Store more details here at - http://windows.microsoft.com/en-us/windows-8/update-from-windows-8-tutorial I keep getting survey pop ups when I go to sites Depending on your Internet browser you can usually switch these off or stop them - tools and internet options - pop up blocker - failing that free products are available search through the Internet Should straight or crossover cable be used between new router & modem? A straight thru cable would normally be used. Just check that you are using the correct port on the router. If you get stuck please open a ticket and give details ... Do you support Windows 8.1 over Windows 7? Win 8 and 8.1 have not been well received. Win 7 is still being sold because people are not warming up to Win 8. Go with what YOU like best. I'm asking quickie questions but not receiving any answers back yet. "Quickies" are answered within one day with a short answer. Like this one. :) Where did you move the download page? We found that is was better to get your downloads directly from the source. How do I stop AVG PC Tuneup pestering me to buy their program? Since it is a "Try before you Buy" the only way to do this is to purchase their program. There are many similar programs that are free have no nags. Use "Ask a Question" on this site for for more. How do i uninstall the torntv V10 You will find a description and removal instructions in the following link http://malwarefixes.com/remove-torntv-v10-extension. If you need further assistance please open a detailed question. Is the Adobe Flash Player update safe? Yes, Adobe Flash Player is safe at the moment. But, as soon as the hackers have figured a hack for it, Flash Player could be deemed unsafe. As always, keep your anti virus program updated. What is IE on Windows and how do you disable it IE is Internet Explorer, a web browser like Firefox, Chrome, Opera, etc. Browsers allow you to explore the web. To disable it check out: http://www.wikihow.com/Disable-Internet-Explorer-in-Windows-7 How can I stop mail from automatically going to my junk mailbox? Whichever email program you are using, you'll need to check the junk filters and adjust them to stop this. If this doesn't help, please take out a ticket so that we can give you a more verbose answer. Is there a app or program that will add sounds to windows 8 all at onc At this time, there is no app or program to do this. However, have a look here: http://www.7tutorials.com/how- customize-sound-scheme-used-your-computer How do I reopen a ticket? A reopen link was sent to you in the closing response of that ticket. I'm not receiving my answers from my quickie questions? Check your spam mail and make sure you do not have protonic mail black listed. Hopefully, you received this one. How can I tell if Ubuntu is up to date on my computer? GUI method: System > Administration > Update Manager. Click "Check". Or, In a terminal type: sudo aptitude update && sudo aptitude -y -s safe-upgrade What do you think of comodo ice dragon browser It's good. You may want to try several--Whitehat Aviator is quite secure, and Epic Browser provides speed and security features. http://www.thewindowsclub.com/list-of-25-alternative-browsers-for-windows Best Clone software Clonezilla, Aomei Backupper, Macrium Reflect, EaseusToDo Visit https://www.raymond.cc/blog/10-commercial-disk-imaging-software-features-and-backuprestore-speed-comparison/2/ My computer takes to long to boot up. Try this FREE product: https://www.piriform.com/ccleaner/features/ccleaner-optimizes Can you link 4 wire case fans in series? No. If they were wired in series the wrong voltage would be delivered to each and if in parallel 1 wire carries a signal relaying Fan RPM and the other allows the Motherboard to control speed.
Update: Firefox pleads for cash with in-browser fundraiser Mozilla has been running a fundraiser from within its Firefox browser, a program that will continue until Dec. 31.

Read more at: http://bit.ly/1weH2XF
Skype's newest app will translate your speech in real time Microsoft’s Skype software will start translating voice calls between people today. As part of a preview program, Skype Translator makes it possible for English and Spanish speakers to communicate in their native language, without having to learn a new one. It sounds like magic , but it’s the result of years of work from Microsoft’s research team and Skype to provide an early working copy of software that could help change the way the world communicates in the future.

Read more at: http://bit.ly/1BQHaNy
A brief history of Linux malware A look at some of the worms and viruses and Trojans that have plagued Linux throughout the years

Read more at: http://bit.ly/13j3QdR
Your Linux PC isn't as secure as you think it is It’s been an apocalyptic year for Linux security, with a sophisticated Trojan and security holes over 20 years old.

Read more at: http://bit.ly/1IKZIDA
How to remove installed Windows Updates and block them afterwards If you have installed the updates that Microsoft released on this patch day you may have noticed issues with your machine afterwards.

Read more at: http://bit.ly/1shs7wb
What to except from the Windows 10 Consumer Event in January Windows 10 is currently available as a preview designed to give tech enthusiasts, developers and businesses a chance to work with the operating system and give Microsoft feedback about it.

Read more at: http://bit.ly/1yFaqmV
Dropbox rolls out desktop Microsoft Office collaboration tool in early access First announced back in April, cloud sync-and-share pioneer Dropbox has rolled out Project Harmony, its collaboration plug-in for the desktop versions of Microsoft Office, in early access to Dropbox for Business customers.

Read more at: http://bit.ly/1yF9ZZJ
How to add a battery gauge to Windows 8's Start screen You can add one in the form of a live tile, but it's a little tricky. Here's how!

Read more at: http://cnet.co/1yF963j
Remove Apps That Mess With Google Chrome Using This New Tool There are some shady software applications in circulation that will try and change your browser settings without your knowledge.

Read more at: http://bit.ly/1shoyGn
Replace a Lost Apple ID Recovery Key Before You're Locked Out Apple's two-factor authentication is great, but like other services, it relies on a Recovery Key when you get locked out. Without that key, you can't access your account if it's hacked. The Next Web learned this the hard way.

Read more at: http://bit.ly/1semBdB
Fedora's Anaconda installer: A hands-on screenshot walkthrough The official release of Fedora 21 is due today, so it's time to download the ISO images and install it. In my opinion Anaconda, the Fedora installer, is the best there is. So let's walk through it, screen by screen, and see what it does.

Read more at: http://zd.net/1sekKpm
Apple releases iOS 8.1.2 iPhone and iPad users are finding that they have a new update to download and install. iOS 8.1.2 brings with it bug fixes (which are as yet undefined) and a fix for an issue where ringtones purchased through the iTunes Store were removed.

Read more at: http://zd.net/1umMDpa
Lenovo recalls 500,000 power cords following reports of overheating and burning Do you own a Lenovo notebook? Time to check to see if your power cord is subject to a recall due to reports of some overheating and burning.

Read more at: http://zd.net/1umLC0o
Microsoft patches Windows, IE, Office and Exchange Microsoft has released their December security updates addressing 24 vulnerabilities in Windows, Internet Explorer, Exchange and Office.

Read more at: http://zd.net/1AcyShs
Why Chromebooks are schooling iPads in education The humble Chromebook just seized the iPad’s place as the future of tech in education. U.S. schools are now buying more Chromebooks than iPads.

Read more at: http://bit.ly/1IwD9Ck
Microsoft Security Bulletins For December 2014 This article offers detailed information about all security and non-security patches that Microsoft released in December 2014. Microsoft changed the way the information is provided last month. While it releases information about each bulletin just like before, it stopped the release of videos that go over each month's security bulletins.

Read more at: http://bit.ly/1IwBI70
The best Chromebooks you can buy right now Choosing a Chromebook can be a difficult decision -- but it doesn't have to be.

Read more at: http://bit.ly/1IwAybz
Microsoft tells Windows 10 users to uninstall Office Microsoft today took the unusual step of telling users running Windows 10's Technical Preview to uninstall Office before applying one of December's security updates.

Read more at: http://bit.ly/1AcvIKI
Patch Tuesday updates aim for Exchange and Explorer flaws Internet Explorer and Exchange Server top the list of Microsoft programs needing to be patched by IT administrators this month, now that the company has rolled out its latest round of "Patch Tuesday" security fixes.

Read more at: http://bit.ly/1qrt0B1
Best Linux desktop of 2014: Linux Mint 17.1 The new version of Mint may be the best Linux desktop ever. Heck, it may be the best desktop operating system ever, period.

Read more at: http://zd.net/1qrqL0J
Passcape ISO Burner review If you work with ISO disk images regularly you have multiple options at your disposal. Windows users can burn ISO images to disk natively for example and nearly all unpackers supports the extraction of ISO file contents to the local system.

Read more at: http://bit.ly/1s5wUAM
Lollipop 5.01 review: The Android release we've been waiting for Is it finally safe to upgrade to Android 5 after the recent release of Android 5.01? Based on my experiences with my pair of 2013 Nexus 7 tablets, the answer is an unqualified yes.

Read more at: http://zd.net/1yqZNUv
How to measure actual hard drive usage on Windows If you are using a computer with a Solid State Drive you may have wondered how long it will last. Solid State Drives, unlike regular platter-based hard drives, have limited write capabilities.

Read more at: http://bit.ly/1yqZdpN
11 Windows 10 Features Coming Worth the Upgrade It’s hard to say with some certainty what users expected when rumors of Windows 9 surfaced earlier this year. Microsoft had already talked plenty a bit about some important features.

Read more at: http://bit.ly/1rZEz3m
iOS 8.2 for iPhone & iPad: What You Need to Know Right Now Apple’s iOS 8.1.1 update won’t last forever and it appears that the company’s iOS 8.2 update for iPhone and iPad might succeed it in the future. With iOS 8.2 in beta and iOS 8 problems continuing to swirl, we want to take a look at everything iPhone and iPad users need to know, right now, about Apple’s upcoming iOS 8.2 update.

Read more at: http://bit.ly/1rZDdWm
Why Apple wiped some of your iPod songs without telling you Interesting nuggets of information tend to come out of Apple trials, and this week’s iTunes class-action courtroom drama is no exception. The plaintiffs claim Apple would delete songs downloaded from rival music services when iPod owners synced their devices to iTunes over a two-year period from 2007 to 2009.

Read more at: http://bit.ly/1zrwAej
Search on Amazon, eBay and other shops simultaneously with PricePirates It makes sense to compare prices before you buy anything. Even if you have your favorite shopping destination on the Internet, be it Amazon, eBay or another site, it is possible that other sites beat its price when it comes to select items.

Read more at: http://bit.ly/1zrqeM3
Microsoft slates 7 security updates for next week, resurrects Exchange fix Microsoft today announced it will release seven security updates on Tuesday, three of them critical, to patch Internet Explorer (IE), Windows, various pieces of the Office suite, and the SharePoint and Exchange server software.

Read more at: http://bit.ly/1zrphTM
When Yosemite went wonky: Fixing an OS X systems failure Shortly after upgrading to Mac OS X Yosemite, David Gewirtz' maxed-out iMac became unusable. This article details the not-so-uncommon problem he encountered and the steps taken to restore his machine.

Read more at: http://zd.net/1yRLTP2
The catastrophic state of security in 2014 Can a mega security disaster be avoided? Not if we continue to accept the poor security practices and consequences that persist today.

Read more at: http://bit.ly/1vNCjvC
What's next for Windows 10? Microsoft is working on its next preview releases of Windows 10 for desktops, mobile devices and servers. Here's the latest from tipsters about what to expect when.

Read more at: http://zd.net/1yQ692r
TeamViewer 10 final is now available TeamViewer is a highly popular application for desktop computer systems and mobile devices that enables you to remote control computers over the Internet or use it for online meetings.

Read more at: http://bit.ly/1zfTgy0
Apple's iPod antitrust class action suit: All you need to know Some consumers accused Apple of unfairly boosting iPod prices because it banned music from services other than the iTunes store. They're asking for $350 million, and even Steve Jobs will make an appearance in court, via taped deposition.

Read more at: http://cnet.co/1yhb3Xg
7 commonly overlooked ways to tighten cyber security When you setup your network's security plan, quite often you have the big picture covered but some times there are those minute details that get shelved or forgotten. Here are a few items IT security officers should make sure they have covered.

Read more at: http://bit.ly/1yhao8l
Chromebooks make the grade among school CIOs School system CIOs in the U.S. are embracing Chromebooks, delivering a tremendous lift to the platform. That's also its downside.

Read more at: http://bit.ly/1yh4HqV
Dropbox Teams With IBM, Dell as It Woos Business Clients Dropbox Inc.’s file-storage service for businesses can now be linked with products from companies like International Business Machines Corp., Dell Inc. and Splunk Inc., part of the startup’s push to attract corporate customers.

Read more at: http://buswk.co/1yd6nDa
Santa tracker: Google and Microsoft roll out their rival offerings Google and Microsoft have once again fired up their respective Santa trackers in a bid to entertain the kids, and possibly a few adults, over the holiday season.

Read more at: http://fxn.ws/1yd6bUk
Say Farewell to Microsoft Clip Art The days of inserting cartoonish images into PowerPoint presentations or Word documents are over: Microsoft has announced that its Office.com Clip Art and image library is closed.

Read more at: http://bit.ly/1yd5Z7t
How to protect your credit card online Keep your credit card details away from prying eyes and avoid fraudulent transactions with these tips for shopping online.

Read more at: http://cnet.co/1v6vgZZ
Buying Thin Mints online? Girl Scout cookies go digital Soon, you may be able to get your Do-si-dos, Samoas and Thin Mints online. (Or Peanut Butter Sandwiches, Caramel DeLites and Thin Mints, depending on your part of the country.) That would mean no more trudging about town, seeking out your crunchy sugar fix in a blind frenzy, hoping to stumble on a cookie stand at a nearby grocery store.

Read more at: http://cnet.co/1v6tTum
Firefox 34 Find out what is new Mozilla is rolling out updates for specific versions of the web browser. If you are running a non-stable build you may have already received updates last week as Mozilla postponed the release of the stable version and the ESR version by one week to get additional development time to stabilize development.

Read more at: http://bit.ly/1v6opQ9
Hands-on with Linux Mint 17.1 Cinnamon and MATE The final rease of Linux Mint 17.1 Cinnamon and MATE was announced this weekend. I have picked up both versions, and I have installed them on a number of computers around here, with both legacy (MBR) and UEFI boot. The results have been very good, as expected.

Read more at: http://zd.net/1v6mICg
Rumor: Microsoft to Unveil Windows 10 for Consumers in January Microsoft aims to demonstrate Windows 10's consumer features at a special event in late January, according to The Verge.

Read more at: http://bit.ly/1Czc8xH
How to Setup Your Windows 8.1 Notebook, Tablet or Desktop Even now, the Windows 8 operating system that Microsoft sells to hardware makers to put on their notebooks, desktops and tablets is recovering. With Windows 7, Microsoft had a well-received, well-loved offering on its hands. Windows 8 wasn’t as well received and even today, even knowing that a PC comes with Windows 8.1 installed is enough for some people to run the other way

Read more at: http://bit.ly/1CzbD6W
Linux Mint 17.1 Rebecca is finally here! Linux Mint 17.1 is a long term support release which will be supported until 2019. It comes with updated software and brings refinements and many new features to make your desktop even more comfortable to use.

Read more at: http://bit.ly/15MinQa
ccleaner 5 CCleaner version 5.0 is here!

CCleaner v5.0 is available to download! CCleaner 5.0 sees not only a brand new interface, but also significant performance improvements. We've optimized the internal architecture for better performance, added Google Chrome plugin management and optimized the automatic update process for our Professional users.

Read more at:
How Much Do You Know About the Web? Less than a quarter of Americans know that "the Internet" and "the World Wide Web" are not the same thing.

Read more at: http://bit.ly/1zWfR3t
Google delays death sentence for old-style Chrome plug-ins Google on Monday gave traditional Google plug-ins a stay of execution and instead outlined a three-step plan that will finalize their demise in 10 months.

Read more at: http://bit.ly/1zWc8Ti
Microsoft cold-shoulders Server 2003 and XP users hit with Microsoft Update error 0x80248015 Microsoft has yet to provide a solution for customers who can't connect to Microsoft Update to install last week's out-of-band patch KB 3011780.

Read more at: http://bit.ly/1ydyS1N
Flash Player update beefs up older fix Adobe has released new versions of Flash Player for Windows, Mac and Linux to strengthen protections against a vulnerability originally mitigated without mention last month.

Read more at: http://zd.net/1ydvdkA
You stupid BRICK! PCs running Avast AV can't handle Windows fixes Security software outfit Avast are trying to figure out why the combination of recent Windows patches and updates to the latter company's software are breaking PCs.

Read more at: http://bit.ly/1zmEeGl
Debian vs Ubuntu: Which is Best for You? Choosing between Debian or Ubuntu depends on your preferences regarding platform support, ease of use, level of user control and other key issues.

Read more at: http://bit.ly/1zmDTU8
Symantec identifies sophisticated, stealthy 'Regin' malware Symantec researchers have identified a particularly sophisticated piece of malware, called “Regin” that was likely developed by a nation state and has been used to spy on governments, infrastructure operators, businesses, researchers and individuals since at least 2008.

Read more at: http://bit.ly/1pcLy7m
All the things you can use private browsing mode for While private browsing is mostly associated with browsing the naughty parts of the Internet it can be used for a wide variety of other things as well. Private browsing refers to a mode that web browsers offer that leave little traces behind. This means that no browsing history is recorded and that data is only stored temporarily for the browsing session and deleted afterwards.

Read more at: http://bit.ly/1HAJIDw
Why is Microsoft updating Windows PCs for a security bug on the server? When Microsoft released a critical update for multiple versions of Windows Server this month, it also pushed out a fix for several releases of the Windows client OS, including even the technical preview for Windows 10.

Read more at: http://bit.ly/1tosE9i
Linux Mint 17.1 finally makes MATE's fancy Compiz graphics easy to use Linux Mint isn’t chasing touch interfaces, rethinking the way we use the desktop, or enacting any other grand experiment. It’s just a polished, modern Linux desktop system—and that’s why people love it.

Read more at: http://bit.ly/1torgmX
6 killer video-streaming apps for low-effort TV watching On-demand services like Netflix are great for when you know exactly what you want to watch. But sometimes you just want to play something the background while you cook dinner, play on your tablet, or read a book.

Read more at: http://bit.ly/1r71pQA
Google offers 1TB of Drive for Chromebooks, continuing its storage war with Microsoft Google said Friday that it will offer new Chromebook buyers a free terabyte of Google Drive storage for two years, which at present rates would be worth almost $240.

Read more at: http://bit.ly/1r6Y83K
How to keep programs up to date without automatic updates Automatic updates can be quite helpful at times. While some users prefer to download and install updates manually as it gives them more control over the process and options to test an update first before it is applied, it is without doubt the best option for users who don't do so.

Read more at: http://bit.ly/1AvrilN
Apple delivers another Yosemite beta as Wi-Fi issues persist Apple has come out with a second beta of Mac OS X Yosemite for developers, but it's not clear whether this latest build will address the Wi-Fi problems that continue to affect an undetermined but apparently substantial number of users.

Read more at: http://bit.ly/1AvqPQl
You have to try this hidden game in Google’s mobile Chrome browser Google knows that it’s a bummer when your phone has no Wi-Fi or LTE connection. Because of this, it’s hidden a game in its Chrome mobile browser that you can play when your phone isn’t connected to the web.

Read more at: http://bit.ly/1yZwMkt
Vintager, a free image manipulation and effects software for Windows Vintager is a new free program for Windows that can be best described as an image editing Instagram hybrid. It ships with several presets and effects that you can apply to images and offers basic image editing options such as rotating, cropping or changing the size of images.

Read more at: http://bit.ly/1yZpDk3
Detekt, a free tool for Windows to detect surveillance spyware Detekt is a free tool for computers and devices running Windows operating systems that scans for traces of surveillance spyware on the system. Designed to provide journalists and human rights activists with a program to detect potential surveillance spyware on computer systems, it can be downloaded and used by anyone running Windows computers.

Read more at: http://bit.ly/1yZnHIf
OS X Yosemite update fails to solve Mac Wi-Fi mess Apple today released the first update to OS X Yosemite that included fixes for unspecified Wi-Fi problems and improved reliability for connecting to Microsoft Exchange corporate email servers.

Read more at: http://bit.ly/1BJts2v
Got Lollipop? 10 cool things to try with Android 5.0 Google's Android 5.0 release is more than just a pretty makeover. Here are 10 fun features you'll definitely want to explore once you have Lollipop in front of you.

Read more at: http://bit.ly/1Ak145w
This is how Google handles right to be forgotten requests EU data protection authorities will weigh in next week on Google\'s methods. Google is employing a big team of lawyers, engineers and paralegals who have so far evaluated over half a million URLs that were requested to be delisted from search results by European citizens, the company said.

Read more at: http://bit.ly/1AjZvVj
25 years after Lotus Notes, IBM tries to reinvent email again IBM's Verse borrows ideas from Google's Inbox, then adds Watson-powered querying to let users tame their email.

Read more at: http://bit.ly/1AjVFvd
In major shift, Firefox to use Yahoo search by default in US Google's 10-year run as Firefox's default search engine is over. Yahoo wants more search traffic, and a deal with Mozilla will bring it.

Read more at: http://cnet.co/1AjS00y
Microsoft releases out-of-band critical security patch MS14-068 today Microsoft released fourteen security bulletins last week on this month's patch day. If you read the patch notes or our summary, you may have noticed that two bulletins were mentioned but not released on that day.

It is unclear why the two bulletins were listed by Microsoft but not released on the day. One explanation for this is that the company needed more time to create patches for affected systems.

Read more at: http://bit.ly/1uFCtF0
Microsoft releases emergency patch to stymie Windows Server attacks Today's critical update was one of two delayed from last week. Microsoft today released one of its rare "out-of-band" security updates to patch a vulnerability in all versions of its Windows Server software.

Attackers have already exploited the underlying vulnerability, Microsoft acknowledged.

Read more at: http://bit.ly/1uFBNiY
How to get the most free online storage With the market for cloud storage services starting to get crowded, we take a look at how to get as much storage from the different providers as possible.

Read more at: http://cnet.co/1zAZOI9
How to remove Avast's Browser Cleanup Tool The antivirus app has been auto deleting Firefox add-ons. Though patched, the browser cleanup tool can be quite annoying.

Read more at: http://bit.ly/1zAXCjP
Mac OS X 10.10.1 Yosemite update is a winner I questioned my sanity after upgrading to Yosemite a few days ago because of the extremely sluggish performance. Today I updated to 10.10.1 and am happy again.

Read more at: http://zd.net/1uAWRaz
Must-have Mac utilities for Yosemite There's little doubt that OS X 10.10 Yosemite operating system is a fully-featured platform that helps you to get a lot done, but by adding a few extras in the form of utilities you get an awful lot more from the platform with very little extra effort.

Read more at: http://zd.net/1uAUunV
OS X Yosemite update fails to solve Mac Wi-Fi mess Apple today released the first update to OS X Yosemite that included fixes for unspecified Wi-Fi problems and improved reliability for connecting to Microsoft Exchange corporate email servers.

Read more at: http://bit.ly/1BJts2v
Windows 10: Three things it has to do to succeed After Windows 8, Microsoft needs to make Windows 10 a big success - here are some of the things it really has to get right.

Read more at: http://zd.net/1wKEtZq
Expired security software an open door to malware To many it seems patently obvious, but not to all: Windows users who do not run updated anti-malware software are much more likely to be infected with malware.

Read more at: http://zd.net/1wKDTuI
Microsoft warns of problems with Schannel security update The mysterious and critical Schannel vulnerability also contained some new TLS ciphers which are causing problems. Here's how to work around them.

Read more at: http://zd.net/1wKCqo1
Linux Mint 17.1 'Rebecca' RC now available with either Cinnamon or Mate The Linux kernel is constantly evolving and adapting; there is a reason it has seen great success on servers and mobile devices.

Read more at: http://bit.ly/1veTS9D
10 Reasons why you may want to try Firefox’s Classic Theme Restorer add-on Classic Theme Restorer has been designed to bring back features and designs that Mozilla removed when it launched the Australis interface back with Firefox 29.

Read more at: http://bit.ly/1sUaYC5
First look at CCleaner 5.0’s new interface Software interface design changes, or entire redesigns, are often controversial updates. It happens that visual updates are disliked that much that users move to alternatives instead. We have seen that with Firefox's Australis update in recent time when users moved to alternatives such as Pale Moon after the update.

Read more at: http://bit.ly/1A0d8c4
Windows 10 Start menu secrets every desktop pro should know We dig deep into the Windows Technical Preview Start menu to fine-tune it so that you don’t have to.

Read more at: http://bit.ly/11cbMM4
Google Chrome 39 Stable Version for Android Available for Download: Features 'Material Design' If you are an Android user, then the Google Chrome 39 deserves a download, as the web browser complements the Android 5.0 (Lollipop) OS update within your devices.

Read more at: http://bit.ly/11c8qIN
Perfectly legal ways you can still get Windows 7 cheap (or even free) Windows 7 is more than five years old. Most of the cheap upgrade offers that were available when it was fresh and new are long gone. But if you prefer the familiar Windows 7 interface (or need it for testing and evaluation) you can still find great deals. Here are all the details you need.

Read more at: http://zd.net/11paX3z
Drop what you're doing and patch the Windows Schannel bugs now One Microsoft security update from yesterday stands out from the rest for severity and unanswered questions. Apply the MS14-066 update now or at least make sure your IPS has updates for it.

Read more at: http://zd.net/1sKzTYX
Malware doesn't discriminate when it comes to Web ads How likely are you to get hit with malware from an ad, even if you don't surf piracy or porn sites? Not very, but still more likely than you might think.

Read more at: http://bit.ly/1ur8XCI
Firefox users, get ready for ads in your browser Mozilla says the new Firefox ad initiative takes a kinder, gentler approach to pitching you products. The Firefox browser, lagging its well-heeled rivals, will soon be serving up an array of ads to one and all.

Read more at: http://cnet.co/1ur8AIb
Chromebooks: Debunking the misconceptions Google is making the right moves to get Chromebooks into the mainstream, but some misconceptions may be preventing buyers from trying them.

Read more at: http://zd.net/1sFqPo1
Microsoft fixes critical crypto flaw, strenghtens encryption for older systems Microsoft fixed a critical vulnerability Tuesday in the Windows cryptographic library that could expose Windows servers to remote code execution attacks. The update also adds support for stronger and more modern cryptographic ciphers to older Windows versions.

Read more at: http://bit.ly/1xzkgti
Microsoft Patch Boasts 14 Security Updates For 33 Flaws. Whew! Microsoft has released a patch to the Windows cryptographic library that fixes a total of 33 vulnerabilities in the Microsoft Secure Channel component.

Read more at: http://bit.ly/1zl0bX3
Why I still recommend Windows 7 The author of this article, Steven J. Alexander, makes sore really good points on why you should stick with Windows 7 as long as possible.

Read more at: http://strib.mn/1xziGHO
Adobe updates Flash Player The Windows, Mac and Linux versions of Flash Player all have critical security vulnerabilities patched in a new version.

Read more at: http://zd.net/1wQJZNP
Microsoft releases 14 patches for Windows security problems Microsoft released patches for 14 vulnerabilities in its Windows operating system, Office and Internet Explorer software on Tuesday, including four it deemed critical, it’s highest severity rating.

Read more at: http://bit.ly/10SNPZV
Microsoft Security Bulletins For November 2014 Welcome to the November 2014 overview of Microsoft Security Bulletins and updates for all company products including client and server Windows operating systems as well as Microsoft Office.

Read more at: http://bit.ly/10SKZEh
Website spies on thousands of people to shed light on security flaw Insecam, which says it wants "to show the importance of the security settings," is broadcasting live feeds of thousands of people who didn't reset their security camera's pre-programmed password.

Read more at: http://cnet.co/10SKlXr
Darkhotel malware targets travelling businessmen via hotel WiFi An espionage campaign known as 'Darkhotel' has been stealing sensitive data from travelling business executives via hotel WiFi networks for the past four years – and is still active today – it has emerged.

Read more at: http://bit.ly/10SI9PA
Microsoft updates EMET anti-hack tool A new version of the Enhanced Mitigation Experience Toolkit mostly improves compatibility with applications software, and specifically with Java and Chrome.

Read more at: http://zd.net/1uXT74z
Mozilla Celebrates 10 Years of Firefox Ten years flies by when you're constantly innovating, especially on the Web, where Mozilla's Firefox browser has now been available for a decade.

Read more at: http://bit.ly/1uXSHLx
Vulnerability leaves iPhones open to fake app attack Security researchers have discovered a vulnerability in iPhones and iPads that allows attackers to install fake apps that take the place of legitimate ones.

Read more at: http://bit.ly/1uXSsQu
Office for Android tablets preview kicks off, no Office 365 subscription required Android tablets are no longer being left out of Microsoft's Office party, with a preview version due to launch soon.

Read more at: http://bit.ly/1wcrdMQ

Welcome To protonic.com

Free Computer Help & Tips, Technology News, Views, and More!

 
Got a headache with your computer and no budget to fix it...?  protonic.com is here to help. We offer completely free computer support and computer related information online and by E-Mail. We are manned by volunteers from all over the world, helping people fix technology problems. We enjoy the challenge of solving your problem and are up to date and work as a team. We maintain our high standards through Quality Assurance sampling.

We do our best to remedy your problem and put the smile back on your face!


 

Christmas ...

Christmas comes but once a year...
And... it is coming soon!
 

 What Our Clients Say...

Thank you eric! you save the day for me!

" You've never let me down over the many years of resorting to you for help! "  December 17th, 2014

Advice that covered the issues clearly and concisely. much appreciated.  December 17th, 2014

Excellent assistance,prompt response and easy to understand.

" What can I say,all the years i've been getting help from you people i've never had a complaint.it's almost too good to be true.thanks again. "  December 15th, 2014

Paul was quick to respond and gave easy to follow instructions.

" The first place I visit when I need help with my computer. I can depend on an answer here to fix any problem! "  December 14th, 2014

Nathan went above and beyond what I expected for my problem. I am grateful, very grateful that he cared about my situation. thanks again nathan--bob merry christmas to you  December 11th, 2014

Very helpful.solved problem.

" Very good. "  December 10th, 2014

Excellent keep on payrooll

" I recommended your service again today. happy holidays to all. have a nice day and smile! "  December 9th, 2014

He was sure knowledgeable and was able to pinpoint the discrepancy immediately.

" A great asset to all computer users. "  December 8th, 2014

Excellent keep on payroll

" Recommended you again today! happy holidays to all! "  December 7th, 2014

Jevan's knowledge and expertise solved the problem in simple to understand instructions for me to follow. the information he gave saved my computer.

" Protonic.com is a saver!..excellent site..professional, yet easy to understand. "  December 6th, 2014

 What Would You Like To Do?

.

Ask A Technician
A Question

The protpnic.com discussion board.

Chat on the
proto.board


Daily
protonic.tips


Link
Exchange


protonic.glossary
 


Read The Latest
Industry News

 

 Daily protonic.tips...

Click Tip Title to preview the Tip.

  Crop PDF documents comfortably with Briss

The pdf format is highly popular and there are so many third-party tools and programs available that manipulate pdf documents in one way or the other that it is difficult to keep an overview of them all.
  Hide, lock or protect folders and files in Windows using Secure Folders

Secure Folders is a free program for Windows that is available as a portable version and installer. It can be used to hide or lock folders, set them to read-only or block the execution of files.
  Clear a Single Site From Your History

We've all done it, typed "Facbook" instead of Facebook. Now, the browser loads up the wrong site every time. However, this need not be the case, as Firefox offers a clever way to delete one site from your browsing history rather than forcing you to clear all your recent activity.

To tidy up any t... Show More
  Checking Chrome Version Number

To get the version of chrome your Google Chromebook is running using CLI in dev-mode [crosh/shell] type:

/opt/google/chrome/chrome –version
  How to Create a Shortcut to Change your DNS Server in Windows

Changing your DNS can be useful to boost your privacy, increase safety, raise Internet speed, or for any other reason, but it can be tiresome to go into the network settings every time you want to switch it out. Luckily, with a freeware utility and some know-how, you can make it as easy as double-cl... Show More
  Searching with the Omnibox

Typing into Chrome's Omnibox searches Google by default, but you can also use it to search most any site on the Web: All you have to do is start typing a site's name into the box -- Amazon or YouTube, for instance -- then press Tab and begin typing your search term.

If a site doesn't automaticall... Show More
  Create a new folder

There are two ways you can create a new folder. The first is to simply open the File Manager and press Ctrl+E. You can also click the gear icon on the top right corner of the File Manager and select New Folder.

 

 Latest Industry News...

Click Article Title to see News item.

  Update: Firefox pleads for cash with in-browser fundraiser

Mozilla has been running a fundraiser from within its Firefox browser, a program that will continue until Dec. 31.

Read more at: http://bit.ly/1weH2XF
  Skype's newest app will translate your speech in real time

Microsoft’s Skype software will start translating voice calls between people today. As part of a preview program, Skype Translator makes it possible for English and Spanish speakers to communicate in their native language, without having to learn a new one. It sounds like magic , but it’s the re... Show More
  A brief history of Linux malware

A look at some of the worms and viruses and Trojans that have plagued Linux throughout the years

Read more at: http://bit.ly/13j3QdR
  Your Linux PC isn't as secure as you think it is

It’s been an apocalyptic year for Linux security, with a sophisticated Trojan and security holes over 20 years old.

Read more at: http://bit.ly/1IKZIDA
  How to remove installed Windows Updates and block them afterwards

If you have installed the updates that Microsoft released on this patch day you may have noticed issues with your machine afterwards.

Read more at: http://bit.ly/1shs7wb
  What to except from the Windows 10 Consumer Event in January

Windows 10 is currently available as a preview designed to give tech enthusiasts, developers and businesses a chance to work with the operating system and give Microsoft feedback about it.

Read more at: http://bit.ly/1yFaqmV
  Dropbox rolls out desktop Microsoft Office collaboration tool in early acce...

First announced back in April, cloud sync-and-share pioneer Dropbox has rolled out Project Harmony, its collaboration plug-in for the desktop versions of Microsoft Office, in early access to Dropbox for Business customers.

Read more at: http://bit.ly/1yF9ZZJ