's Homepage...Mouseing over many icons, buttons, and links on this page gives additional help.
Mouseover help is ON... Click here to change it to OFF... (via "My Site Settings")


Quickies (Quick Questions)

Perhaps you have a short simple TECHNICAL question.  If so consider asking a "Quickie". A "Quickie" is a short question of 70 characters or less that can be answered quickly in 350 characters or less.

Typically "Quickies" are answered within one day.

ask a "quickie" (view "quickies")

The Latest Industry News...

Mouseoever to see FULL title.
Click Article Title to see News item.

  Microsoft Word tricks to make yo...

There's much more to Word than just pointing, clicking, typing, and spell-checking. In this gallery, I present six of my favorite hidden features to make you more productive when creating and editing Word documents.

Read more at: http://zd.net/1tpg5zF
  MultiMon is an advanced system m...

The Windows operating system ships with a boatload of system monitors that help users fix issues on the computer or optimize processes. While that is the case, there is still room for third-party programs that bring additional features to the table.

Read more at: http://bit.ly/1pCJy2p
  How to free up space on Gmail if...

For many Internet users, email is still the number one method of communicating with others. While on-the-go users may have switched to messaging and video chat, email is playing a big part in the life of many users.

Read more at: http://bit.ly/1tpbkpD
  How to protect personal, corpora...

Today's hotels are unfortunately vulnerable to types of attempted fraud. Here's how to keep data safe.

In July, the U.S. Secret Service and Department of Homeland Security released an alert to the hospitality industry, warning it that business center computers had become a hacker target.

Read mo... Show More
  Workarounds to purge search bar ...

Code of new tab page hints that Mozilla is preparing the browser for ads.

Firefox users who don't like the changes to the browser's new tab page have multiple options.

Read more at: http://bit.ly/UyupXv
  Top 25 free tools for every Wind...

Whatever your poison -- Windows 7 or 8, updated or not -- there's a desktop tool begging to become part of your repertoire.

Read more at: http://bit.ly/1uBi5WP
  Canonical Rolls Out Ubuntu Linux...

Canonical has introduced a long list of hardware fixes and other updates to Ubuntu with the Ubuntu 14.04.1 LTS release.

This update is a point release that brings a series of updates, none of them particularly momentous on its own, to Ubuntu 14.04, which debuted in April of this year.

Read more ... Show More
  Introduction to Linux

Develop a good working knowledge of Linux using both the graphical interface and command line, covering the major Linux distribution families.
Starts August 1, 2014 - LinuxFoundationX - Most users will find that thoroughly covering the material will take anywhere from 40 to 60 hours

Read more a... Show More
  Heroes of the Storm Beta Keygen:...

If you're excited about Heroes of the Storm coming out soon(ish), keep in mind there are those out there looking to make a little cash out of you with the promise of fictitious freebies.

Read more at: http://bit.ly/1ntfrh4
  A Cunning Way to Deliver Malware...

Potentially unwanted programs, also known as PUPs, continue to be a real nuisance. A recent blog post by Will Dormann on CERT.org shows the prevalence of such applications lurking on every corner of the web: search engine results software portals, popups, ads, etc.

Read more at: http://bit.ly/1nte... Show More
  Hackers exploiting Internet Expl...

Hackers and cybercriminals are using flaws in Microsoft’s Internet Explorer to search computers to discover what kinds of security software they are running and how to take control of them, security researchers claim.

Read more at: http://bit.ly/1l38uij
  Microsoft CEO Wants One OS To Ru...

On Tuesday, Microsoft CEO Satya Nadella told analysts during the FY14 Q4 earnings conference call that the company plans to merge all of the major Windows releases together into one platform that fits all screen sizes.

Read more at: http://bit.ly/1mOnIqT
  OS X 10.10 Yosemite preview: Wel...

The tight integration with your iPhone packs a powerful productivity punch, bringing the best of mobile to your desktop and notebook. It does, however, leave one question in mind. Who needs an iPad now?

Read more at: http://zd.net/1rFzYQA
  Apple sends users scrambling for...

Apple today released the public beta of OS X Yosemite, giving nondevelopers their first chance to preview an upcoming Mac operating system since 2000.

Read more at: http://bit.ly/1rSacrJ
  Microsoft wants you to forget Wi...

Look to Vista for how Redmond will treat Windows 8 as it moves on to the next bright, shiny OS.

Read more at: http://bit.ly/1rFx7HB

  What Our Clients Say...

Excellent! keep on payroll. wouldn't have been able to solve without tech's help.

" Excellent. recommended your service again today. have a nice day and smile! "  July 28th, 2014

The tech was the best. I hope i'll get him next time or someone just like him.

" Fast reply, correct answer. where protonic finds these techs i'll never know. protonic has the best techs and the best web site. we that mess up the computer we're blessed to have protonic. "  July 27th, 2014

Tech was great. his advise fixed it! keep tech on payroll.

" Excellent service! "  July 26th, 2014

Backup of itunes appeared to be correct

" I use this almost exclusively now. "  July 26th, 2014

Here is a random sample of a recent Quickie:


Can I use an adapter on my DVI port to use a second monitor?


Yes - Have a look at http://windows.microsoft.com/en-us/windows-8/how-connect-...


Quickies are for TECHNICAL questions only.  For web site help please click here

  Ask a Quickie...  You have asked 2 "Quickies".     
ask it

  A SHORT question.   chars. left.

The latest 3 of 260 "Quickies".

display / search all quickies


Do you support Windows 8.1 over Windows 7?


Win 8 and 8.1 have not been well received. Win 7 is still being sold because people are not warming up to Win 8. Go with what YOU like best.


Should straight or crossover cable be used between new router & modem?


A straight thru cable would normally be used. Just check that you are using the correct port on the router. If you get stuck please open a ticket and give details ...


I keep getting survey pop ups when I go to sites


Depending on your Internet browser you can usually switch these off or stop them - tools and internet options - pop up blocker - failing that free products are available search through the Internet


What Would You Like To Do?

Ask A Technician
A Question

My Site

Chat on the


Add / Edit a


Our FAQs


Read The Latest
Industry News

Perhaps you would like to become a Technician?
Click this button to apply.

You nave NO unanswered questions (open tickets).

You have no tickets that have been answered within the (past days).

Change my Website Preferences?
View my Question History.



Which browser are you using at the moment?

IE 10

IE 11

Mozilla Firefox

Google Chrome

Apple Safari

Pale Moon