's Homepage...Mouseover help is OFF... Click here to change it to ON... (via "My Site Settings")

 Ask a Quickie...

Perhaps you have a short simple TECHNICAL question.  If so, consider asking a "Quickie". A "Quickie" is a short question of 70 characters or less that can be answered quickly in 350 characters or less.

Typically "Quickies" are answered within one day.

ask a "quickie" (view "quickies")


Mouseover to see FULL tip title.
Click Tip Title to preview the Tip.

  How to use the Command Prompt to fix issues with y...

You can use system recovery tools to fix most of your computer problems. However, there are times when you'll need to address such issues in a manual way, like, for example, when your Windows computer won't boot. In these cases, you can use a tool named Bootrec.exe. It can help you troubleshoot and ... Show More
  Download AVG Antivirus Free 2017 Offline Installer...

If you visit the AVG website and download the setup of AVG Antivirus Free 2017, AVG Antivirus or AVG Internet Security, you get the web setup of AVG instead of the full or offline installer.

Although there is nothing wrong in downloading the web setup and then running the same to download and ins... Show More
  Fix: Windows Update Stuck Downloading Updates In W...

At times, while downloading and installing updates, you might notice that Windows Update has stuck at 0%, 30% or 99% without displaying any specific error. When the Windows Update is stuck at a particular figure without any progress, it usually doesn’t display any error. Because Windows Update doe... Show More
  How to setup a system from scratch: the best order...

There may be a time when it's easier to start from scratch and reinstall a Windows system than trying to fix it.

Read more at:
  How to Clear Your Cache on Any Browser

The browser history, a list of every page you've visited online and the time you were there, is a standard of modern computing.

Read more at:
  Why That Computer You Purchased Was Such a Great D...

How to Clean Crapware From a New PC.

As a general rule, we recommend users start fresh with a new computer. Wipe the disk clean, and install Windows [version of your choice].

If one visits MS Store and the Signature PCs, he/she will notice how "clean" they are and a certification that the com... Show More

 Latest Industry News...

Mouseover to see FULL title.
Click Article Title to see News item.

  Remix OS: Is This the Droid You Were Looking For?

Ever wanted to try Android on your PC but there weren’t any really usable projects? Now you can. Remix OS is an Android based operating system that’s designed to offer a full-fledged desktop PC-like experience. The developers have done a lot of work to implement many deskt... Show More
  MajorGeeks tops list of safe software download sit...

MajorGeeks is proud to announce that The Windows Club listed us first in their recent article, Safe Software Download Sites where they took to task many of the largest download websites and pointed out that many of these sites now bundle their own installers, often including what is considered mal... Show More
  Safe software download sites

There was a time when we went to some good download sites and clicked on the Download button to download software. And what we got was â€" software. But times have changed now, and things have gotten a bit messy. Now you have to be very careful before you click on any Download button or li... Show More
  Debian's long-term support experiment

Debian Linux, which calls itself "The Universal Operating System," is a huge and popular Linux variant. Debian was one of the first Linux distributions, and it remains one of the largest, with over 43,000 software packages. Unlike many other leading Linux distros, Debian is not backed directly by a ... Show More
  LibreOffice Goes Online with 5.3 Release

The Document Foundation announced the release of LibreOffice version 5.3. The latest version is available for macOS, Windows, and Linux. This release has many new features, including an experimental ribbon-like interface reminiscent of Microsoft Word.

One of the biggest highlights of the new rele... Show More
  SUSE Working on a New Operating System Called Micr...

SUSE’s answer to container-centric operating systems.

Cloud and containers is the next frontier for Linux companies. Responding to Container OS, Project Atomic, and Snappy Core, SUSE is working on MicroOS. The new operating system by SUSE is based on SUSE Enterprise Linux and focuses... Show More

 What Our Clients Say...

bel arc fixed the problem although it took time for it to be fixed. now it runs correctly. I also sent bel arc and email regarding this issue.

" Recommended you again today. "  February 16th, 2017

Paul understood my question and gave me the exact information I needed. thank you

" I am my group's techie. I know quite a bit, but when I do not know the answer, I turn to i've been relying on them to be my support source since 1998, I believe, and have had only one or two unsatisfactory sessions. thanks "  February 13th, 2017

Really great help.

" Great job! "  February 8th, 2017

I received a reply in very short time. I am very computer illiterate, but the technician tried. my roommate seems to think he can solve the problem.

" Protonic is a god send. they have helped in the past. "  February 6th, 2017

Solved my problem in a way that I know I wouldn't have been able to on my own. !

" Recommended you again today! "  February 4th, 2017

Here is a random sample of a Quickie:


Thu, 24 Oct 2013 - Is there a removal tool available for ConduitSearch?


this toolbar/ malware software needs to be removed slightly differently depending on the browser you use as we can not see which browser you have please open a ticket for more help.

 Quickies are for TECHNICAL questions only.  For web site help please click here

  Ask a Quickie...  You've asked 2 "Quickies".     
display my quickies
send quickie

    You have   chars. left.

The latest 2 of 363 "Quickies".

display / search all 363 quickies


Is it true that Yahoo Mail is going to be shut down?


It is correct that last year Yahoo was for sale and it will be closing down inactive accounts (email) but they confirmed today on the site that there are NO plans to close the service and people who have been receiving a phishing email from a unknown source to gain account info should just delete them and not reply.


Have recently purchased a Lenovo laptop with 2 USB3 sockets and a single USB2. How can I check that it’s really working at USB3 speeds please as sometimes, it doesn’t seem any faster than a USB2. I have been using a Kingston USB3 16gb pen drive. I would appreciate your help.


 What Would You Like To Do?

Click an activity icon below.
You nave NO unanswered questions (open tickets).
back to my homepage

You have no tickets that have been answered within the (past days).

Change my Website Preferences. (if you would like to change number displayed.)
View my Question History.



To help keep us running, if a we offered a "Subscription Service" where you receive preferred service, would you be interested?

Yes, but not more than $3.00 (USD) per month.

Yes, but not more than $2.00 (USD) per month.

Yes, but not more than $1.00 (USD) per month.

No... Even if it