A new service for our Clients!

We have started posting Daily protonic.tips. You can preview the latest Tips on your Front Page or Home Page or view them by clicking the "Daily protonic.tips" icon below or by clicking "Browse more Daily protonic.tips..." below the list.

's Homepage...Mouseing over many icons, buttons, and links on this page gives additional help.
Mouseover help is ON... Click here to change it to OFF... (via "My Site Settings")


 

 Ask a Quickie...

Perhaps you have a short simple TECHNICAL question.  If so consider asking a "Quickie". A "Quickie" is a short question of 70 characters or less that can be answered quickly in 350 characters or less.

Typically "Quickies" are answered within one day.

ask a "quickie" (view "quickies")
 

 Daily protonic.tips...

Mouseover to see FULL tip title.
Click Tip Title to preview the Tip.

  If you download FREE software......

Free software that you download could be just what you think it is — a single software package. However, many times free software comes bundled with other unwanted, harmful programs including spyware, viruses, or even Trojan horse programs. To help keep your computer free from unwanted guests, mak... Show More
  OS X - Mavericks - Install Updat...

We’ve all been there: An important update popped up for an application that you’re currently using. Do you close your work, update the app, and continue your task? Or (more likely) do you just never update? Mavericks can help here as well. Open the Mac App Store and select the small drop-down me... Show More
  Delete Old Windows Installation ...

When you upgrade from an old version of Windows, Windows keeps a C:\Windows.old with your old files. You can delete this folder to free up some storage space. To do this, Search for Disk Cleanup, and click on Free up disk space shortcut. Next, click on Clean up system files, enable the Previous Wind... Show More
  Use These Tricks to Recover Lost...

Did you ever delete a file only to discover later that you wished you hadn’t? Of course, if it’s in the Recycle Bin, there’s no problem. But what if it isn’t there?

Read more on this topic here:

http://www.techsupportalert.com/content/use-these-tricks-...
  Top Sites Thumbnails in Safari

By default, the Top Sites page in Safari appears when opening new browser windows or tabs. You can also get to this new view by pressing Option + Command + 1. Unlike previous versions of Safari, you can now rearrange items in this view by clicking and dragging them around. You can also remove or pin... Show More
  15 simple, secret Windows tips a...

From old-school task switchers to Jump List and taskbar tricks, here are some ways to make the most of working with Windows.

Read more here:

http://www.infoworld.com/slideshow/162977/15-simple-secre...
  15 simple, secret Windows tips a...

These small, yet obscure Windows tips and tricks can make a big difference in your workflow and save you tons of time in the process

Not so much as a tip but a link to 15 great ones.

http://atglyris7.idgcomm.com/t/17537/1621832/3060/0/
  Windows CD Restore Set

So many Client problems originate with a spyware infection. People tend to think the popular anti spyware programs can fix those problems and make the computer good again.

Think again.

Spyware is really really good now. The anti spyware problems can often fix what can be detected (not alway... Show More
  Passwords are Protection

Passwords are important but people are so relaxed about having good passwords that it is not very impressive. It is not hard to protect yourself with challenging passwords.

The positive rule is write your passwords down (or better keep them in a file so you can cut and paste). Sort of. You ne... Show More
  Name or Label a Partition

The File Manager shows the root directory as File System for your Mint system partition. If you have other partitions (or volumes), it shows them as xx GB Filesystem if they’re not named or labelled.

Using Disks app is one of the effective ways to name a partition easily:

Disk UtilityInstall... Show More
  Install VLC

If you are looking for a very comprehensive media player you will find VLC listed in the 'Ubuntu Software Center' (or Synaptic in legacy Ubuntu versions and other Linux Debian based distros) Just search for ‘VLC’ or 'videolan'. Just like most other apps, it installs a few related libraries at t... Show More
  Control devices and printers

Device Manager is a powerful tool for managing hardware, but it's also rather technical and intimidating, which is probably why Windows 7 has introduced a more basic alternative in the Devices and Printers applet.
The first improvement is purely visual, with lengthy and cryptic device names replace... Show More
  Access the Recently-Opened File ...

When I’m working on a project or a longer blog post, I tend to open certain files over and over again. While you can open recently-opened files from the File menu of most application (File ➪ Open Recent) using the mouse, I prefer to use a keyboard shortcut.

To do so, launch the Applicaiton Sw... Show More
  Customize Privacy Options

Windows 8.1 offers you options to set what devices and data are used by apps found in the Windows Store. You can allow or block apps from accessing your personal information. You are also able to turn off your advertising ID so that advertisers do not use your personal data to display personalised a... Show More
  Set up desktop effects

You will surely receive a decorative looking desktop if you enable the visual effects by going to System | Preferences | Appearance | Visual Effects. Install the ‘compiz’ settings application and look for Synaptic for ‘compizconfig’. You will eventually gain access to several more happening ... Show More

 

 Latest Industry News...

Mouseover to see FULL title.
Click Article Title to see News item.

  Control external device access r...

It is easy to connect external devices such as mobile phones, USB Flash drives or external DVD drives to a PC. The devices get picked up automatically usually and are available for use afterwards.All devices allow read and write operations by default which may not always be in the best interest of t... Show More
  Popular photo editing app Pixlr ...

Pixlr has been available as a web version and application for Android and iOS for quite some time. It is a popular application judging by the ratings that it has received by users that can be used to manipulate photos in several ways directly on the phone or web.

Read more at: http://bit.ly/Y6u7cN... Show More
  Firefox 32 Find out what is new

While the update has not been released yet officially, it is expected that the update announcement will be made in the next couple of hours. As usual, it will be made available to the bulk of users via the browser's automatic update feature.

Read more at: http://bit.ly/1qViX1c
  Apple patches 'Find My iPhone' e...

Apple has patched an exploit with its Find My iPhone online service that may have been used by hackers to gain access to personal photos stored on iCloud accounts belonging to some 100 celebrities.

Read more at: http://zd.net/1rIXeja
  Top 25 free tools for every Wind...

Whatever your poison -- Windows 7 or 8, updated or not -- there's a desktop tool begging to become part of your repertoire.

Read more at: http://bit.ly/XtDqTy
  What happens when Microsoft ends...

On January 13, 2015, Microsoft will stop mainstream support for Windows 7--which is still an extremely popular operating system. But you'll still be able to use it safely for another five years.

Read more at: http://bit.ly/1rIVois
  Tweak Windows 8 specific setting...

The integration of the Start Screen interface in Windows 8 introduced several new features that were not present in previous versions of Windows.

While it appears that Microsoft will remove some of the options in desktop versions of the upcoming Windows 9 operating system, it is likely that they ... Show More
  Get a quick overview of all USB ...

The Windows Device Manager may have its uses but it is certainly not the best tool when it comes to displaying a quick overview of installed hardware devices or in this case USB devices. While you can find some information there, especially if you click a lot to look at detailed information, it is s... Show More
  CryptoWall ransomware held over ...

A file-encrypting ransomware program called CryptoWall infected over 600,000 computer systems in the past six months and held 5 billion files hostage, earning its creators more than $1 million, researchers found.

Read more at: http://bit.ly/1nOa608
  Mozilla accidentally left email ...

Email addresses and encrypted passwords of around 97,000 users who tested early builds of the Bugzilla bug tracking software were left exposed for three months following a server migration.

This is the second accidental data disclosure incident reported this month that affects one of the projects... Show More
  Having problems updating Windows...

Microsoft may have republished its botched August update, but some Windows 7 users are reportedly still having problems with Windows Update. Fortunately, they've also found a simple solution.

Read more at: http://bit.ly/1nO9x6z
  Apple will keep pushing for a sa...

Apple will appeal a judge’s order this week that denied its request for a sales ban on Samsung products that were found to infringe its patents.

A jury in California decided in May that Samsung infringed three of Apple’s patents and awarded the iPhone maker $119.6 million in damages.

Read mo... Show More
  Avast Free Antivirus 2014

Avast Free Antivirus 2014 continues our legacy. The entire avast! 2014 family includes a DynaGen-powered intelligent antivirus that streams micro-updates to your computer in real time, to catch new malware faster.

Read more at: http://bit.ly/1pbck9z
  How to add a second taskbar in W...

Even in our modern, technology-centric world where many of us have monitors the size of a small rug, sometimes you just need more space. If you constantly find your taskbar getting filled up with too many icons, here’s how to add a second taskbar to your screen in Windows 7.

Read more at: http:/... Show More
  Want Windows XP SP4? Unofficial ...

Some five months after Microsoft ended support for Windows XP, a developer is preparing to make an unofficial service pack for the 13-year-old OS available on general release.

Read more at: http://zd.net/1wJWHjf
 

 What Our Clients Say...

Fantastic help and support..

" Maybe have free programs that you have on your site, that people can feel safe in downloading - that are bug free etc..too many sites have 'regular programs' that are bugged etc.. "  August 31st, 2014

Great info  August 31st, 2014

good job! great advice and fast. friendly and helpful

" nice, informative website. "  August 30th, 2014

Excellent fast professional support. very much appreciated!

" Going back many years this site is by far the best i've seen. keep up the good work. "  August 29th, 2014

Here is a random sample of a recent Quickie:

Q:

How do I find my Macs IP address?

A:

Go to http://www.whatismyip.com/ to see it.on the top of tha page.

 

 Quickies are for TECHNICAL questions only.  For web site help please click here

  Ask a Quickie...  You have asked 2 "Quickies".     
display
    
ask it

  A SHORT question.   chars. left.

The latest 3 of 265 "Quickies".

display / search all quickies

Q:

Is the Adobe Flash Player update safe?

A:

Yes, Adobe Flash Player is safe at the moment. But, as soon as the hackers have figured a hack for it, Flash Player could be deemed unsafe. As always, keep your anti virus program updated.

Q:

How do i uninstall the torntv V10

A:

You will find a description and removal instructions in the following link http://malwarefixes.com/remove-torntv-v10-extension. If you need further assistance please open a detailed question.

Q:

How do I stop AVG PC Tuneup pestering me to buy their program?

A:

Since it is a "Try before you Buy" the only way to do this is to purchase their program. There are many similar programs that are free have no nags. Use "Ask a Question" on this site for for more.

 

 What Would You Like To Do?


Ask A Technician
A Question


My Site
Settings


Chat on the
proto.board


Daily
protonic.tips


Add / Edit a
Computer


Link
Exchange


protonic.glossary
 


Our FAQs
 


Read The Latest
Industry News


Perhaps you would like to become a Technician?
Click this button to apply.

 
You nave NO unanswered questions (open tickets).
 

You have no tickets that have been answered within the (past days).

Change my Website Preferences?
View my Question History.

 
 

  protonic.poll...  

Which browser are you using at the moment?

IE 10

IE 11

Mozilla Firefox

Google Chrome

Apple Safari

Pale Moon

Maxthon

Opera

Dragon

vote