A new service for our Clients!

We have started posting Daily protonic.tips. You can preview the latest Tips on your Front Page or Home Page or view them by clicking the "Daily protonic.tips" icon below or by clicking "Browse more Daily protonic.tips..." below the list.

's Homepage...Mouseing over many icons, buttons, and links on this page gives additional help.
Mouseover help is ON... Click here to change it to OFF... (via "My Site Settings")


 Ask a Quickie...

Perhaps you have a short simple TECHNICAL question.  If so consider asking a "Quickie". A "Quickie" is a short question of 70 characters or less that can be answered quickly in 350 characters or less.

Typically "Quickies" are answered within one day.

ask a "quickie" (view "quickies")

 Daily protonic.tips...

Mouseover to see FULL tip title.
Click Tip Title to preview the Tip.

  15 simple, secret Windows tips a...

These small, yet obscure Windows tips and tricks can make a big difference in your workflow and save you tons of time in the process

Not so much as a tip but a link to 15 great ones.

  Windows CD Restore Set

So many Client problems originate with a spyware infection. People tend to think the popular anti spyware programs can fix those problems and make the computer good again.

Think again.

Spyware is really really good now. The anti spyware problems can often fix what can be detected (not alway... Show More
  Passwords are Protection

Passwords are important but people are so relaxed about having good passwords that it is not very impressive. It is not hard to protect yourself with challenging passwords.

The positive rule is write your passwords down (or better keep them in a file so you can cut and paste). Sort of. You ne... Show More
  Name or Label a Partition

The File Manager shows the root directory as File System for your Mint system partition. If you have other partitions (or volumes), it shows them as xx GB Filesystem if they’re not named or labelled.

Using Disks app is one of the effective ways to name a partition easily:

Disk UtilityInstall... Show More
  Install VLC

You will surely discover VLC enlisted in Synaptic inside a search named for ‘VLC’. Just like most other apps, it installs a few number of other applications all at the same time, which it demands in order to execute. However, it does not install the Firefox plug-in; look for ‘mozilla-plugin-vl... Show More
  Control devices and printers

Device Manager is a powerful tool for managing hardware, but it's also rather technical and intimidating, which is probably why Windows 7 has introduced a more basic alternative in the Devices and Printers applet.
The first improvement is purely visual, with lengthy and cryptic device names replace... Show More
  Access the Recently-Opened File ...

When I’m working on a project or a longer blog post, I tend to open certain files over and over again. While you can open recently-opened files from the File menu of most application (File ➪ Open Recent) using the mouse, I prefer to use a keyboard shortcut.

To do so, launch the Applicaiton Sw... Show More
  Customize Privacy Options

Windows 8.1 offers you options to set what devices and data are used by apps found in the Windows Store. You can allow or block apps from accessing your personal information. You are also able to turn off your advertising ID so that advertisers do not use your personal data to display personalised a... Show More
  Set up desktop effects

You will surely receive a decorative looking desktop if you enable the visual effects by going to System | Preferences | Appearance | Visual Effects. Install the ‘compiz’ settings application and look for Synaptic for ‘compizconfig’. You will eventually gain access to several more happening ... Show More
  Autocomplete an Address

When adding a new event, you’ll notice a new dialog that appears to accept the event information. Under the Event Title, you’ll notice a location field — except this field is different than in any other version of OS X. Now, when you start typing, it will automatically complete the address usi... Show More
  Take control

Tired of the kids installing dubious software or running applications you'd rather they left alone? AppLocker is a new Windows 7 feature that ensures users can only run the programs you specify. Don't worry, that's easier to set up than it sounds: you can create a rule to allow everything signed by ... Show More
  Log In Straight To Desktop

When you start your computer, by default it will take you to the Start Screen. There is a way to start your computer and go straight to the Desktop instead. Right-click on the desktop toolbar, select Properties and go to the Navigation tab. Under the Start Screen options, enable the box "When I sign... Show More
  Think of the tiled Start page as...

Think of the tiled Start page as a full-screen Start button. Because that's exactly what it is. Just as with the old Start button, you can simply start typing to show programs that begin with the letters you type, and launch them without having to scroll across tile screens. You can customize this p... Show More
  Calibrate your screen

The colors you see on your screen will vary depending on your monitor, graphics cards settings, lighting and more, yet most people use the same default Windows color profile. And that means a digital photo you think looks perfect might appear very poor to everybody else. Fortunately Windows 7 now pr... Show More
  Changing the Map Views

Just like in the Maps application for iOS, the Maps app for OS X lets you switch between three well-known map views: Standard, Hybrid, and Satellite. To change these views, select either the Standard, Hybrid, or Satellite buttons in the toolbar; or use the keyboard shortcuts by pressing Command + 1,... Show More


 Latest Industry News...

Mouseover to see FULL title.
Click Article Title to see News item.

  Avast Free Antivirus 2014

Avast Free Antivirus 2014 continues our legacy. The entire avast! 2014 family includes a DynaGen-powered intelligent antivirus that streams micro-updates to your computer in real time, to catch new malware faster.

Read more at: http://bit.ly/1pbck9z
  How to add a second taskbar in W...

Even in our modern, technology-centric world where many of us have monitors the size of a small rug, sometimes you just need more space. If you constantly find your taskbar getting filled up with too many icons, here’s how to add a second taskbar to your screen in Windows 7.

Read more at: http:/... Show More
  Want Windows XP SP4? Unofficial ...

Some five months after Microsoft ended support for Windows XP, a developer is preparing to make an unofficial service pack for the 13-year-old OS available on general release.

Read more at: http://zd.net/1wJWHjf
  IBM doubles down on Linux

Less than a year after their announcement that they planned to invest a billion dollars in the Linux platform, IBM continues to ramp up their Linux play by rolling out Linux on Power System servers across 54 of the IBM Innovation and Client Centers worldwide.

Read more at: http://zd.net/1wJUZOM
  HP recalls more than six million...

HP has ordered a worldwide recall of power cords that had been sold with its laptop computers and other accessories, including docking stations.

Read more at: http://bbc.in/1C4hM8b
  Microsoft reissues patch that cr...

Microsoft today re-released a security update that was pulled two weeks ago after users packed the company's support discussion forum with reports of crippled computers.

Read more at: http://bit.ly/1C4fMwW
  How to switch from 32-bit Chrome...

Existing Chrome users who want to switch from 32-bit to 64-bit can do so the in the following way
Note: You need a 64-bit processor to do so. Use this tool to find out if that is the case if you are uncertain.

Visit the official Chrome download page and select Windows 64-bit on it. You find the ... Show More
  CCleaner 4.17 improves browser c...

Popular system optimization tool CCleaner has been updated to version 4.17 with a series of mostly browser-related improvements.

The official release notes say the new build -- also available in a portable version -- adds "Google Chrome and Opera GPU cache cleaning". We’re not entirely sure wha... Show More
  Google Chrome browser for Window...

Google’s been testing 64-bit builds of its Chrome web browser for Windows for a few months. Now Chrome 37 has graduated from beta status and Chrome 64-bit is available to anyone running a 64-bit version of Windows.

Read more at: http://bit.ly/1tEl9Pf
  Two weeks later: My switch from ...

ZDNet's David Gewirtz has been using Gmail for two weeks after switching all his email from Outlook. After two weeks with Gmail as his primary mail environment, what's his verdict? It might surprise you.

Read more at: http://zd.net/1AS82fT
  Microsoft promises fix for Surfa...

Microsoft is readying a fix meant to remedy an issue with the Intel Core i7 Surface Pro 3 tablets that is meant to remedy overheating issues reported by some users.

Read more at: http://zd.net/1qrt559
  Google Chrome 64-bit arrives for...

Along with the 32-bit release of Chrome 37, Google today released the 64-bit version of Chrome for Windows 7 and Windows 8 in the stable channel. Nevertheless, going 64-bit is still an opt-in process: to take advantage you have to hit the new “Windows 64-bit” download link over at google.com/chr... Show More
  Eight tips for improving battery...

Thanks to more efficient chips and improvements to software, the battery life on Apple's computers continue to improve with each new model year. The company also includes various energy saving settings in its OS X operating system.

Read more at: http://cnet.co/1APaAeD
  Six ways to improve your Wi-Fi n...

Suffering from a slow or sluggish home internet connection? Here are six ways to help improve your speeds.

Read more at: http://zd.net/1tDuDtp
  New Windows coming in late Septe...

It looks like we're due for a preview of Windows sometime in late September. As InfoWorld's Eric Knorr noted last week, something new is brewing with Windows in Redmond, and it looks like we'll have a chance to see it in four to six weeks.

Read more at: http://bit.ly/1tDrbid

 What Our Clients Say...

Excellent fast professional support. very much appreciated!

" Going back many years this site is by far the best i've seen. keep up the good work. "  August 29th, 2014

Very helpful advice.  August 28th, 2014

James has helped me before w/problems. as usual he explains the solution at my level, and throws a caveat in so I can expand on what i'v just learned! thanks again james! gene

" Protonics did it again: problem solved,.. I learned something,.. and now using my mac more efficiently! thanks protonics "  August 28th, 2014

Excellent ideas that I had not thought about. problem solved.

" Recommended your service again this week. have a nice day and smile! "  August 20th, 2014

Here is a random sample of a recent Quickie:


remove windows 8.1 password start


This link tells you how http://windows.microsoft.com/en-us/windows-8/disable-remo... and so does this video http://www.youtube.com/watch?v=rai8a763USQ


 Quickies are for TECHNICAL questions only.  For web site help please click here

  Ask a Quickie...  You have asked 2 "Quickies".     
ask it

  A SHORT question.   chars. left.

The latest 3 of 265 "Quickies".

display / search all quickies


Is the Adobe Flash Player update safe?


Yes, Adobe Flash Player is safe at the moment. But, as soon as the hackers have figured a hack for it, Flash Player could be deemed unsafe. As always, keep your anti virus program updated.


How do i uninstall the torntv V10


You will find a description and removal instructions in the following link http://malwarefixes.com/remove-torntv-v10-extension. If you need further assistance please open a detailed question.


How do I stop AVG PC Tuneup pestering me to buy their program?


Since it is a "Try before you Buy" the only way to do this is to purchase their program. There are many similar programs that are free have no nags. Use "Ask a Question" on this site for for more.


 What Would You Like To Do?

Ask A Technician
A Question

My Site

Chat on the


Add / Edit a



Our FAQs

Read The Latest
Industry News

Perhaps you would like to become a Technician?
Click this button to apply.

You nave NO unanswered questions (open tickets).

You have no tickets that have been answered within the (past days).

Change my Website Preferences?
View my Question History.



Which browser are you using at the moment?

IE 10

IE 11

Mozilla Firefox

Google Chrome

Apple Safari

Pale Moon