protonic.com CAN USE YOUR HELP. Since 1996 protonic.com has been providing "Fast, Friendly, Free Computer Technical Support". To date we have answered almost 200,000 questions. However, it seems that we may have become the "victim of our own success". To attract high quality volunteer Technicians, we need something for them to do... We need questions (tickets).
Please TELL EVERYONE YOU KNOW about us (friends, relatives, business and personal acquaintances, clubs, etc.). Let local publications and newsletters know about us. Only by having questions to answer will we be able to attract and retain our high quality Technicians who can fulfil our mission of service to our Clients.
's Homepage...Mouseing over many icons, buttons, and links on this page gives additional help.
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Ask a Quickie...
- How To Change the Window Border Color in Windows 8...
Windows 8’s default blue window border color isn’t the only option. Windows 8 automatically selects the appropriate color depending on your wallpaper – you can also select a different color or use a third-party tool to easily select other colors.
Read more at: http://bit.ly/1zFKxtC
- Speed up the Bookmarks bar
Safari's Bookmarks bar is a great way to make your favourite sites easy to access, but you can actually speed things up even more! When you place a site in the bar, it's assigned a keyboard shortcut based on its position - just press Command+1 to access the first site in the bar, Command+2 to access... Show More
- No free lunch
A new round of bogus pop-ups offers to scan your computer for infections and vulnerabilities for free. Do not take the bait! By allowing this kind of scan, you may be giving Bad Guys access to your personal information.
- Chromebook Image Editor
While viewing pictures from the Chrome OS File Manager, press E (as in Editor) to quickly edit the picture using the inbuilt image editor.
- How to Hide the Safari Favorite Bookmark Menu URL ...
Mac Safari users in the latest versions of OS X have discovered that when the URL bar is clicked in Safari, a panel of bookmark icons and Favorites appears.
Read more at: http://bit.ly/18wkGIw
- Turn Off Windows Explorer Click Sounds in Windows ...
The Windows Explorer click sounds are enough to drive you crazy after a while. You’d think that the configuration option to turn them off would be a checkbox saying “Stop Annoying Me”, but that’s just not the case.
Read more at: http://bit.ly/18wkby5
Latest Industry News...
- Windows 10: You've got questions, I've got answers...
There's more to Windows 10 than just the revamped Start menu. I've been keeping this FAQ up to date with each new build. Here are the latest details after Microsoft's big January 2015 release of build 9926.
Read more at: http://zd.net/1A4l6Bn
- The best open-source office suite, LibreOffice 4.4...
The top open-source office suite offers a new, improved version with better Microsoft Office file format compatibility.
Read more at: http://zd.net/1A4iy6y
- Manage and block Windows autostart items with Safe...
It can sometimes be useful or even mandatory to run programs on system start. This is for instance the case for most security programs that you run on the system.
Read more at: http://bit.ly/1A4gGKQ
- Ghost in the Linux machine hits Debian, Red Hat an...
THE LINUX KERNEL is affected by a security vulnerability that can be bypassed by an email to gain access to a victim's computer.
Read more at: http://bit.ly/1A4fY0n
- Temple lists USB port and device information
Do you know how many USB ports your computer has and how many USB devices are connected to these ports? While that is usually not of importance to users who just work with the PC, it may become important sometimes when things don't work as expected.
Read more at: http://bit.ly/18wfTqF
- Amazon eyes enterprise email service
Amazon will launch an enterprise email and calendar service that competes against products from Microsoft and Google, according to the Wall Street Journal.
Read more at: http://bit.ly/18wcisD
What Our Clients Say...
I appreciate the immediate response to the problem I was experiencing. thank you.
" I appreciate protonic and I have recommended it to my friends. " January 23rd, 2015
The support was quick, efficient and solved the problem. excellent and thank you.
" I am impressed having never used the company before. I will certainly spread the word and thank you again. " January 20th, 2015
Always excellent response. January 6th, 2015
I feel much better knowing that my computer is fine. excellent service you have. puts me at ease. e korman January 5th, 2015
Excellent response, excellent work. January 4th, 2015
Excellent service, have gotten my system restore function back on and working., thank you, efkorman716 December 28th, 2014
It seemed that he quickly and accurately assessed the level of expertise of the person he was assisting. I consider that very important so that the tech isn't requiring his client to deal with issues clearly beneath his competency level.
" I think the service is exemplary. that level of customer service, of course, is dependent on the individual competency on many levels of the technicians in the pool. you encourage asking for another tech if issues are not resolved to the client's satisfaction rather than downgrading the tech's rating. that's fine as long as there is a process in place to review the tech in-house to ensure that his/her performance is meeting protonic.com expectations. " December 18th, 2014
He was sure knowledgeable and was able to pinpoint the discrepancy immediately.
" A great asset to all computer users. " December 8th, 2014
How do I stop AVG PC Tuneup pestering me to buy their program?
Since it is a "Try before you Buy" the only way to do this is to purchase their program. There are many similar programs that are free have no nags. Use "Ask a Question" on this site for for more.
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