's Homepage...Mouseing over many icons, buttons, and links on this page gives additional help.
Mouseover help is ON... Click here to change it to OFF... (via "My Site Settings")


 Ask a Quickie...

Perhaps you have a short simple TECHNICAL question.  If so consider asking a "Quickie". A "Quickie" is a short question of 70 characters or less that can be answered quickly in 350 characters or less.

Typically "Quickies" are answered within one day.

ask a "quickie" (view "quickies")

 Daily protonic.tips...

Mouseover to see FULL tip title.
Click Tip Title to preview the Tip.

  How to change your language settings in Windows 8

Maybe your co-worker played a prank on you, or maybe you were (recklessly) fooling around with the language settings on your PC. Now your entire computer is in Japanese and you have no idea how to fix it. Here's how to change your language settings back to English -- even if you can't read enough Ja... Show More
  Using the Snipping Tool

The Snipping Tool is a handy Windows utility that allows you to snip a portion of your display to be saved, edited, mailed, etc. The tool is a bit like doing a print screen, except that it lets you capture an arbitrary portion of the display.

Read more at: http://bit.ly/1ACPi29
  Chrome Remote Desktop Extension

Chrome has its own basic tool for sharing your screen with other computers: All you need is Google's official Chrome Remote Desktop extension. It allows you to establish secure connections for remote support or for your own remote access to apps and files.

You can get the extension here: http://t... Show More
  Create mail filters in Yahoo Mail

Make Yahoo email work better for you. Create email filters that will take the tedious aspect of controlling your inbox, and make things easy.

Read more at: http://bit.ly/1ACMF0r
  Connect to a Server Often from Mac? Add it to Favo...

If you find yourself frequently connecting to a network share or remote server from your Mac, you should do yourself a favorite and add it to the Favorites list in the Connect to Server screen of OS X.

Read more at: http://bit.ly/1ACLv50
  How to Add Any Application to the Windows Desktop ...

f you want really quick access to launch a frequently used application without putting extra icons on your desktop, you can add that application to the context menu for the desktop with a simple registry hack. Here’s how to do it.

Read more at: http://bit.ly/1b0WvmM

 Latest Industry News...

Mouseover to see FULL title.
Click Article Title to see News item.

  The Linux desktop battle and why it matters

Jack Wallen ponders the problem with the ever-lagging acceptance of the Linux desktop and poses a radical solution.

Read more at: http://tek.io/1xDlSp7
  Most popular US web browsers, according to the fed...

By the United States' government's count, Chrome is the most popular web browser followed by Internet Explorer and then Safari. Yes, Safari, not Firefox.

Read more at: http://zd.net/1FXI920
  Security best practices for users is your first li...

End-users are woefully unprepared to deal with phishing scams, social engineering schemes that are the cause of a lot of breaches.

Read more at: http://bit.ly/19o3rc8
  9 things you should know about surge protectors

Surge protectors (also called surge suppressors) are a cheap way to protect your gear against random, and potentially damaging, power spikes. They're not all the same, and there's a lot of marketing fluff surrounding them.

Read more at: http://cnet.co/1IwzB1T
  Hardening Ubuntu Security

Ubuntu security isn't difficult: Hardening your Ubuntu installation is usually a straight forward process. Yet sometimes in our haste, we forget to address important security measures early on.

Read more at: http://bit.ly/1NdGs0U
  Secure you wireless router

There is no such thing as perfect security. Given enough knowledge, resources, and time any system can be compromised. The best you can do is to make it as difficult for an attacker as possible. That said there are steps you can take to harden your network against the vast majority of attacks.

Read... Show More

 What Our Clients Say...

Did a great job, persisted through issues that arose and gave me a complete answer in a reasonable amount of time.  March 9th, 2015

  February 24th, 2011

Excellent in directing me to possible problem areas & solutions. luckily for me, it was the least expensive solution which was lifting the cord that had dropped on the fan & a good cleaning. bob was great!

" I have used your service 2 times. both times I was answered very fast. your techs. have also solved both problems. your group provides a valuable service & unlike most, maybe all others, you share your knowledge for free. I thank you for your kindness. p.s. I cannot make any connection between your group's name & what you actually do. "  March 3rd, 2015

Bob has helped me in the past and I appreciate his expertise and willingness to help me, each and every time. thank you bob!

" I really like and appreciate protonic.com i can't think of any way to improve at this time. if I think of something, i'll let you know. "  February 17th, 2015

I appreciate the immediate response to the problem I was experiencing. thank you.

" I appreciate protonic and I have recommended it to my friends. "  January 23rd, 2015

The support was quick, efficient and solved the problem. excellent and thank you.

" I am impressed having never used the company before. I will certainly spread the word and thank you again. "  January 20th, 2015

Always excellent response.  January 6th, 2015

I feel much better knowing that my computer is fine. excellent service you have. puts me at ease. e korman  January 5th, 2015

Excellent response, excellent work.  January 4th, 2015

Excellent service, have gotten my system restore function back on and working., thank you, efkorman716  December 28th, 2014

Here is a random sample of a Quickie:


Fri, 28 Dec 2012 - How much does it cost for a store to change a video card £?


This is a task you can easily tackle yourself. Please fill out a ticket and well happily give you step by step instructions.

 Quickies are for TECHNICAL questions only.  For web site help please click here

  Ask a Quickie...  You've asked 2 "Quickies".     
display my quickies
  send it  

    You have   chars. left.

There are 280 "Quickies".

display / search all 280 quickies

 What Would You Like To Do?

Click an activity icon below.
You nave NO unanswered questions (open tickets).

You have no tickets that have been answered within the (past days).

Change my Website Preferences. (if you would like to change number displayed.)
View my Question History.



Are you reading the new protonic Tips?



What tips? I didn't know they existed.