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Testimonials from satisfied Clients...

 

Tuesday, February 09th, 2016:
Paul is a wonderful technician and besides being incredibly knowledgeable, is able to walk those of us without that knowledge through the mire. Thanks so much.

I think your service is amazing. Being a senior, I don't always have much money, but the fact I can donate when I do have is a great help. Thank you so much.

Thursday, February 04th, 2016:
Excellent. Helped my understand my problem. Keep tech on payroll.

keep doing what you're doing!

Sunday, January 31st, 2016:
10 out of 10 for everything - especially appreciate the quick responses. Kind regards. Keith.

Keep up the good work.

Saturday, January 30th, 2016:
He did an excellent job just any of the other tech that have communicated with

Excellent job. You seem to come up with my problem every time

Monday, January 25th, 2016:
what else is there to say other than, perhaps, extremely timely and prompt!

As always, Protonic definitely the best volunteer tech help I've found! I feel blessed to have Protonic to refer to!! THANKS.

Sunday, January 24th, 2016:
Thanks Bob! The last Tech may have been right about Toshiba not offering support for Win 10 but he didn't offer a solution to the problem like you did. Thanks for the link to my SD driver. That did the trick. Again, thank you.

You guys are just perfect!

Sunday, January 24th, 2016:
Although the problem could not be solved due to the age of the computer, the technician nailed to root of the trouble.

Very responsive. Suggestions clear and to the point.

Sunday, January 17th, 2016:
Good, problem seems to be sorted. Thank you.

Just keep going as you are!

Saturday, January 16th, 2016:
Tech was excellent and provided me resources I would not found on my own.

Keep this tech on payroll. I recommended your site again today.

Sunday, January 10th, 2016:
After all these years, I have yet to find a technician who is "not" a "10" in my opinion!! Rick: Once again - FANTASTIC resource! James went w.a.y. above and beyond in helping me resolve my current computer issues. He was more than patient, more than informative and more than expert in resolving the issues. I have learned SO much from this experience! I receive my S.S. check on Tuesday - donation forthcoming...! THANKS FOR YOUR SERVICE!

I have shared my Protonic experience satisfaction with many! Hopefully, you are realizing some of the benefits of this. I can't really think of any ways to improve - the service is fantastic - I would presume the only positive suggestion would be to advertise - and what "volunteer-based" group can afford to do that!

Monday, January 04th, 2016:
Straight forward answers

Everyone is very helpful.

Monday, January 04th, 2016:
Keep tech on payroll

Keep up the great work I have again recommended your service. Happy New Year to all!

Friday, January 01st, 2016:
Tech was right on the money! keep tech on payroll. Excellent timely service.

Happy New Year to everyone. I recommended your service several times over the holidays.

Monday, December 28th, 2015:
I have not yet installed the software that will likely fix the issue (awaiting my IT guy to do it for me). But, assuming it works, I will be most grateful for your quick and knowledgeable suggestion. Happy New Year, Rick!

'Love your service. Engaging clients with remote sessions would be a great improvement. Thank you and happy new year!

Monday, December 21st, 2015:
All good, took the time to lay out what it is I'm dealing with + it's a fairly broad sort of topic, from what I can gather + the potential for 'disaster' is certainly made clear for me, which I appreciate + I've plenty of avenues to look into which is what I'd hoped for. More than happy, many thanks for your help, cheers.

Nothing springs to mind, which has to be a good sign, but should that ever change I will let you know, I get the impression constructive criticism is treated as a way to improve, which isn't always the case.

Thursday, December 17th, 2015:
I am thankful to Mr James Calkins for his kind support and spending his valuable time on my query. Bhavesh

I am thankful to Protonic for this kind service Bhavesh

Wednesday, December 16th, 2015:
Just say "Top Notch"

I really appreciate your service. It's one of the few I have used that always came through with usable answers to my questions. i don't have any suggestions for improvement.

Tuesday, December 15th, 2015:
Good service......many Thanks

Great product, great service

Monday, December 14th, 2015:
Technician was very helpful answered everything I needed perfect

I love protonic the techs are always very helpful thanks guys for all your help

Saturday, December 12th, 2015:
I must say the speed to answer my question was quite ingressive.

Don't change I like Protonic just as you are.

Wednesday, December 09th, 2015:
Always very helpful

Don't know what I'd do without it!!

Saturday, November 28th, 2015:
Excellent . Very prompt

Recommended your service again. Happy holidays to all!

Saturday, November 28th, 2015:
Excellent

Keep tech on payroll. I recommended your service again today. I hope all had a nice holiday.

Tuesday, November 24th, 2015:
Bob Uhlman is the Protonic 'Knight in shining Armour'. If you haven't had him come to your rescue yet, you will be in for a pleasant surprise whenever you do. He has successfully solved many problems of mine since I enrolled in 2001.

Please never leave us.....you are the suffering computer user's life saving transfusion!

Saturday, November 21st, 2015:
Outstanding in all respects. Thank you!

Great service!

Monday, November 16th, 2015:
EXCELLENT Keep tech on payroll. The procedure he gave me worked perfectly and instantly fixed the problem!

I have recommended your service again today. Keep up the great work.

Wednesday, November 11th, 2015:
Thank you for all your help!

It's fine

Sunday, November 08th, 2015:
BOB. Your quick and the best solution has took me out of the mess I found myself in after I updated with the latest version which nobody could know unless installed.

It is difficult to express enough thanks to PROTONIC where the help came to rescue me from the strange updated version- putting me into soup. Great work PROTONIC.

Sunday, November 08th, 2015:
Having searched the internet for solutions I acme across lots of complicated and technical suggestions.Bob pointed me in the right direction to solve the problem.Not being much technical minded I was slow to spot the problem by following the instructions.

Great service.

Saturday, October 31st, 2015:
Excellent. provided me with the Highjack This tool and how to use it and how to remove nasty stuff off my machine. Explained the IE 11 history works - which I wasn't aware of.

Keep tech on payroll!

Thursday, October 22nd, 2015:
Important thing for me was that I understood what he told me, and the instructions he gave were clear, something my early days on a pc didn't always enjoy, so if I was that bloke with the 'lectric razors, Victor Kiam(?), I'd probably buy the company! IOW I was impressed so he deserves top marks. Tell him I don't want ads, it's control I'm after!! I'll get that looked at sometime.......

Early days but 1 Q answered with encouraging content + brevity. If I do come across any 'chinks'* in the armour you'll be the first to know. * In no way a reference to my Chinese brothers, and near-neighbours. Never let it be said I ...........

Monday, October 12th, 2015:
Excellent! He gave me links to possible workarounds as there is no solution problem. keep tech on payroll

Very helpful and useful information.

Saturday, October 10th, 2015:
Paul concisely answered my question and added in an alternative solution. Thank you

I've been using protonic.com for at least 15 years and have always had positive experiences. I don't have a technical support group handy since I retired, and Protonic has saved my butt several times. Thank you volunteers and organizers of protonic.

Thursday, October 08th, 2015:
Quick response, great information, completely resolved my issue.

I can't think of a thing. It's an excellent service.

Thursday, September 24th, 2015:
Excellent help - solved problem

Keep up the great work. Keep tech on payroll.

Sunday, September 20th, 2015:
The tech gets good marks for trying and for effort. I ended getting help Century Link (my ISP) We had to swap out equipment and eventually I had to have a tech come out and he did something with the wiring outside. after that no trouble.

I have recommended your service again today.

Tuesday, September 08th, 2015:
Bob, has successfully helped me out several times over the years from the goodness the goodness of his heart. Too bad I'm not an American because if I was I would nominate him for President at a drop of a dime! ~~Frank (Canada)

The only way I could conceive of how to improve protonic.com is to stay right here where you are and never entertain any thought of going away!

Tuesday, September 08th, 2015:
Bob was a great help to resolve my problem. He got back to me in less than an hour!!!

Great place to get problems solved

Thursday, August 27th, 2015:
Paul was a real help to me. I will do has he suggested, and I would appreciate this message getting to him

Just keep doing what you are doing. Again Many thanks to all

Sunday, August 23rd, 2015:
I appreciated the variety of resolutions that were provided.

I have found nothing that could be improved upon. Great job!

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