Testimonials from satisfied Clients...


Monday, January 16th, 2017:
Clear and concise help.I recommend this site a anyone needing computer help.

Just keep doing what you're doing.

Tuesday, January 10th, 2017:
Instructions worked perfectly! !

Recommended you again tyoday.

Wednesday, January 04th, 2017:
Even though I resolved the problem while waiting for a tech, the tech sent me a nice reply after I requested the case be closed. That shows the tech cares. You have permission to share the solution with others who need help.

Just recommended you again.

Tuesday, January 03rd, 2017:
In addition to answering my question quickly, Bob's advice allowed me to make an informed decision. Very satisfied with everything.

Based upon the response I received, I can't think of anything that needs improvement. Very pleased with Protonic.

Tuesday, January 03rd, 2017:
Bob, as always, was very helpful and resourceful toward solving my problem this time around. Very responsive....I hardly had to wait a day alone to receive collective replies from him.

May I suggest that you can remove 'Good, Satisfactory, Average and Poor' from your rating choices since during my lengthy reliance on Protonic solutions have never been less that Excellent!

Monday, January 02nd, 2017:
Excellent. I am sure that Paul forgot to cite the source. I have no issues - the instructions worked.

I recommend your service every opportunity I get. Happy holidays to all. Please not punish Paul for his oversight I am sure it was accidental. He's a great tech. I would have him fired for a such a small mistake like this.

Saturday, December 31st, 2016:
Sorry Bob I'm so late with Tech rating. I'm sorry to hear Protonic is having $ problems. I'll do my best to help. About the help you gave me on Ticket 231290. Your answer was right on the mark as always. "ED"

I can't think you can improve. Over the years I've counted on Protonic to answer and solve my problems I will continue using Protonic because your the best and I couldn't do with out you. "ED"

Friday, December 30th, 2016:
Protonics as usual was extremely helpful. In regards to my last issue Paul assisted me. His response was timely and he explained things ''at my level'', so i understood exactly what he meant. He went the extra step of offering me several ''fixes'' so i will definately find an option that works for me. Thanks again Paul

No complaints, i feel that you perform a svc. that is invaluable,. and in a very professional manner. Happy Holidays, i will be sending some ''holiday cheer'' your way. Gene

Saturday, December 24th, 2016:
Bob continues to be excellent and friendly

You are doing a super job already - just keep it up!

Friday, December 23rd, 2016:
Paul gave prompt and excellent advice which was easy to follow and resolved my problem

Everything is good - no need to change

Friday, December 16th, 2016:
Excellent. Information was helpful I sent the reply from Bel Arc back to Paul Illingworth so he'd know what they replied to me.

Excellent service. I recommended you again today. Happy holidays to all.

Monday, December 12th, 2016:
He pointed me in the right direction. I was able to fix the laptop, and when the desktop did the same thing, I fixed that too!! Protonic has always treated me right. Thank you.

I have always had problems finding the website. Seems there is a drug company with a similar name. I now have it saved to my favorites, but for a 1st time user it might be a challenge. Not sure how to fix that, but thought you should know. Thanks for a wonderful site.

Sunday, December 11th, 2016:
Thank you for solving my problem.

Very good service.

Thursday, December 08th, 2016:
Excellent very efficient and prompt service

It has been some time since I last had need to use the services of Protonic and am delighted with the service which I received

Friday, November 25th, 2016:
Solved my problem. Thank You

A very good siite.

Wednesday, November 23rd, 2016:
James gave me all the information I needed to perform an important backup.

The solution given is 'Ready-To-Use' immediately type. That is Protonic!

Monday, November 07th, 2016:
I really appreciated how quickly Bob got onto my problem, clearly explained WHY he needed more information, and what info I needed to provide. Then he immediately directed me to a 1-2-3 step process that enabled me to accomplish what I was trying to do. I very much appreciate his help. A+ is my go-to place when I have computer troubles. I always find myself helped by knowledgeable, patient, kind people. I've never made a donation to you in the past, but would really like to because you've helped me a lot. I don't have a lot of money, but will send what I can. However, I should tell you that I just tried to send a VISA payment through Paypal and it wouldn't accept my Canadian address. If you can tell me the best way to get this to you in light of Paypal's reluctance, I'd be happy to send it. Thanks again for everything. Dorothy

Monday, November 07th, 2016:
I appreciate your help and quick response.

Such a valuable service to everyone. I think you do great!

Thursday, November 03rd, 2016:
Thanks, Bob. Sometimes, things just refuse to work. But we tried! Thank you for your assistance.

Thank you,, for all you do.

Tuesday, November 01st, 2016:
I,m sorry it took so long to get back to him. The system i am trying to delete the history from is Microsoft Edge . I am still having trouble .

I really appreciate you being here and all your help I just wished I had A little more time to respond I had a health problem. anyhow thanks I,m still having trouble with Microsoft Edge

Sunday, October 30th, 2016:
Excellent surface.

Recommended you again this week.

Friday, October 28th, 2016:
Thank you as always for your assistance I think this might resolve the problem

Give a little more time for people to respond Maybe a week? We have to figure things out slowly sometimes

Tuesday, October 18th, 2016:
Thanks for your advice. I had a forlorn home that a fix could be available. The computer was a windows 7.1 but I think trying to roll back would be problematic.Thanks for your advice.

Always helpful over many years.

Monday, October 10th, 2016:
I couldnt have done this without your help, Bob - thank you so much!

Even though I know a lot about fixing computers, there are some things even I get stuck with and that's where Protonic comes in so useful; the techs are so knowledgeable! This is a real accolade, believe me!

Monday, October 03rd, 2016:
Tech was excellent in all aspects. .

Excellent. I recommended your service again today.

Wednesday, September 28th, 2016:
he was very knowledgeable and informative, thank you.

You guys are all great thanks a bunch

Wednesday, September 28th, 2016:
It is a relief to at least know there is no solution so I can quit worrying about it. Thank you, James.

Terrific site.

Wednesday, September 21st, 2016:
Paul was great. He was very patient with me, and didn't get flustered when an unexpected problem arose. I really appreciate the way he persevered. And I am happy with the end result. My laptop now runs like new. Thank you Paul.

I don't know what I would do without Please continue what you are doing.

Sunday, September 18th, 2016:
Great advice! .

Recommended your service again last night.

Friday, September 16th, 2016:
Hello James, I was pleasantly surprised to receive your VERY EXPLICIT and HELPFUL reply so quickly! Thank you very much. I tried a program, which downloaded yesterday, called mp3btr12 but it didn't work. I haven't tried any of the suggested programs you gave me yet, but I'm reasonably familiar with the workings of many programs, so I don't think I'll have any difficulty in sorting out this problem. Thanks again; much appreciated. Kind regards, Graham ~~~~~~

Please alter your web page to BLACK letters on a WHITE background. The grey (?) font colour Protonic uses is very difficult to read. Otherwise your website earns my highest praise and thanks.

Wednesday, September 14th, 2016:
; I did FINALLY get the problem resolved. Apparently it wasn't installing the downloads correctly. After downloading, I rebooted, installed and rebooted and rechecked BelArc which went down one. I repeated the process and they all cleared!! Close the case.

I recommended your service again yesterday.

Wednesday, September 14th, 2016:

Excellent. recommended your service again today.

Thursday, September 01st, 2016:
He really worked at it and came up with a number of suggestions, some that worked and others that didn't, but finally came up with a solution and the problem at this time appears to b resolved.

Came to rely on when I am unable to come up with a problem solution on my own. Very reliable and don't have to be concerned about malware or viruses.

Saturday, August 20th, 2016:
Wonderful help, Bob. Once again, thank you protonic & Bob & James for your knowledge & assistance. bett

Bob's reply format was very helpful to have the repair steps clearly laid out 'recipe style'. thank you

Friday, August 19th, 2016:
I found the answer to be just right . Thank you

I appreciate protonic very much.

Tuesday, August 16th, 2016:
Thanks for the help. But as I said - the monitor does have its own attached power cord but it can be inserted only into SMPS of a computer. Any external power cord cannot be fitted into this monitor as it does not have any output slot.

Always most helpful.

Sunday, August 14th, 2016:
Tech was excellent - even though I solved this problem on my own.

Recommended your service again today.

Saturday, August 13th, 2016:
Paul has a great knowledge of how to fix problems on the PC. He has helped me numerous times.

I have been using Protonic for a long time. I will continue to use it as long as it is around. There is no other place to go when you have problems with your computer. You guys are THE BEST!!! Thank you!!

Thursday, August 11th, 2016:
Quick and excellent reply.

Quick and excellent reply. Thanks a lot.

Thursday, August 11th, 2016:

Great service. recommended your service again today. uses cookies to help us deliver our services. By using, you agree to our use of cookies.

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