How many versions of Windows have there been to date. Too many, Windows 1, Windows 2, Windows 3.1, Windows 3.11, Windows for Workgroups 3.11, Windows 95, Windows 95a, Windows 95b, Windows 95c, Windows 98, Windows 98 SE, Windows NT, Windows 2000, Windows Server / Windows Home Server, Windows ME, Windows XP, Windows Vista, Windoes 7. Are free anti virus programs as good as the paid versions? They perform the same function so they do protect you. Since you do not have to part with money they are probably better ..... you are protected but get to keep your money. Should I turn my computer off at night? Yes, you should. This will mean that you do not consume electricity so turning off makes a positive social contribution. Turning off also means that your computer will last longer but most people do not use a computer to the extent of its full life. How I can I see how long a web page is before I print? Use the Print Preview feature in your web browser. Click File and then click Print Preview. be sure to pay attention to the number of pages contained in the document where it says "page 1 of _______." What is a zip file? A computer file that contains one or more files are compressed for storage or transmission. The file extension for this type of file is "zip." What is a "Quickie"? A "Quickie" is a short question about General topics. Why does my computer clock lose time? The CMOS battery needs to be replaced. What does ASCII stand for? American Standard Code for Information Interchange. It is the current standard for text encoding used by computers. Is Windows Complete?? If you run sfc /scannow from a terminal it will check if your key system files are present. Remove a virus. A very good idea. Perhaps the free on-line scan from Trend called HouseCall could help you. Google will show you the way. For complete help go to http://www.protonic.com/index.php?page=ask Does Excel worksheet have to be open to quickly update link. Your question has a number of different facets depending on what is a link. The following article may help you though ... http://support.microsoft.com/kb/327006 Hi, I have an Occigen monitor and want to use the intrgated speakers There should be no problem in doing this if you simply connect it to the Speaker output of the computer. If you already have speakers connected you can get a "Y" splitter at a local Radio Shack etc. How do I see the calendar in Windows? Right-click on the time on the task bar and then left click on "adjust Date/Time" options. How do I get a menu for Word 2007 that looks like the Word 2003 menu? Install and use a program named UBIT found here: http://www.ubit.ch/software/ubitmenu-languages/ What is a computer bug? It WAS actually a BUG that was found in a relay contact of an early computer causing a malfunction. However it has come to mean anything that causes a piece of hardware or software to malfunction. How does a computer virus spread? http://www.ehow.com/how-does_4579979_computer-virus-spread.html Int. Explorer will not play my .ppp files. -- I can save and the play. Details of ppp files are here http://filext.com/file-extension/ppp IE is not the right program to open them. What is an external hard drive? This is a normal hard drive but held in an enclosure which connects to the PC by a USB cable so the drive is always external to the computer. Is an Acer H243H LCD Monitor compatible with a Radeon 5570 video card? The monitor will work with just about any video card. My folders wont get smaller when I click.i am using Vista First step check for spyware infection. Use the free version of http://www.superantispyware.com/ If that does not help please open a detailed ticket ... How do I shut off the caps lock screen icon in windows 7? gateway pc The suggestions in this thread may assist you http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/caps-lock-notification-appears-on-the-screen-when/285a5edf-eb03-4e19-93c3-63e869486180 After upgrading IE i lost my tab for adding favorites You may need to open a ticket. Please try this first http://support.microsoft.com/kb/318378 If I uninstall Itunes will my ipod classic still work? Yes. Your iPod will still work just fine. You just cannot sync or manipulate your music until iTunes has been reinstalled. How can I get my mic to work on my laptop it was working before? Check that it is not muted in the sound settings. Check the sound device drivers. Perhaps open a detailed ticket? Will Photoshop 7 work with Mac 10.5? http://forums.macrumors.com/showthread.php?t=603579 how do I give feedback? You will see a rating link on the ticket when it is closed. My hard disk --SATA 160GB -- is 5 year, do need to go for a new one? If it works and does not make any noises there is no need to get a new one. If you need further information please post a ticket at http://www.protonic.com/index.php?page=ask . How do I compress multiple files into one file? Use a file compression program to make an archive file. zip files are an example. A free program such as 7-zip will help http://7-zip.org/ How can I quickly increase or decrease the font size on a web page? This depends on the browser you are using. Holding the Windows key and moving the mouse wheel can quickly resize a page. See also http://www.ehow.com/how_4877692_adjust-browser-font-size.htm How do I fix the 2011 browser redirect virus? In the first instance use ComboFix http://download.cnet.com/Combofix/3000-8022_4-75221073.html Where is the internal antenna on my laptop? It is most likely internal to the screen near the top when it is unfolded. However depending on the brand and model it can be located elsewhere. When I am typing black line disappears have to use cursor to put it back Depending on the application you are using this may be caused by a setting called "Hide cursor (or pointer) while typing". This can be set in "Control Panel / Mouse" or as an application setting. Unable to Locate Component GDI32.Dll not found You may like to take a look at this thread .. http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/7a771d00-d5e8-4422-8bda-1f78897c1023/ My 64-bit PC running 64-bit Win7 with 4GB mem shows 3.25GB usable, why? Please read this article: http://support.microsoft.com/kb/978610/ How to find PDF version of Advanced UNIX Programming 2nd edition try this link http://www.advancedlinuxprogramming.com/alp-folder or google What does HTTP stand for? A detailed definition is at the following link http://www.webopedia.com/TERM/H/HTTP.html What does the term "pentium" refer to? A detailed description is found at this link http://searchcio-midmarket.techtarget.com/definition/Pentium Can anyone help with an Excel formula? Yes no problem - our techs are used to answering these questions but we may need to see the spreadsheet to be able to advise fully. Post the question and we will look at it for you. What are free trial cloud servers ??? Cloud - simply a storage space based on the Internet, It allows users to store data, files, pictures etc for use / retrieval later from the cloud. Many of the main companies offer so much space free What is Open Office.org? OpenOffice.org is the website of OpenOffice which is the free equivalent of Microsoft Office. In Corel Word Perfect - Keystroke options not working Have a look at http://www.corel.com/servlet/Satellite/us/en/Content/1153321168236 for details - if that is not the answer post a question on our main site and one of our techs will investigate for you Do i need ms product code key to reinstall/repair Vista If you restore from a Factory Restore disk you probably do not need the CD Key. If you want to reinstall from a Setup / Install disk you need the key. If you want to repair it is usually not needed. I keep getting the wromg home page where did I go wrong? You probably have a spyware infection. You may want to run the free version of superantispyware just to check your machine is clean. http://www.superantispyware.com/ Windows Media Player windows 7 says insert blank disk even after I do. You may want to run a lens cleaning CD to check that your drive is working properly. If that does not work then open a detailed question ... How do I move forward and back in my browser using the keyboard? Go to the next page - ALT+RIGHT ARROW Go to the previous page - ALT+LEFT ARROW or BACKSPACE Go to your Home page - ALT+HOME For Internet explorer should be the same for them all Is there a way of typing on a pre-printed Adobe (.pdf) form? The commercial "FormTyper" part of "PDF Converter" (http://www.nuance.com/) will do this. I am not aware of any free program that does this. Saving Email Attachments in Eudora Please follow the suggestion in this link http://email.about.com/od/eudoratips/qt/et051703.htm How do I find my Macs IP address? Go to http://www.whatismyip.com/ to see it.on the top of tha page. How come a shortcut (Google) wont pin to taskbar? Other shortcuts do. If you use Windows 7 and Internet Explorer 9 you can do this. Otherwise you cannot. For more information please go to http://www.protonic.com/index.php?page=ask to post a more complete question. How to remove "Personal Shield Pro" from Windows XP computer? Use the free version of superantispyware http://www.superantispyware.com/ How do I export Windows Live Mail address book to Thunderbirds address book Assuming you are running Windows 7 proceed as discussed at: http://www.timesnews.net/blogger.php?id=5&postid=7647 I have 2 copies of windows on my computer. how do I get rid of one of them The instructions in the following link should help you http://www.ehow.com/how_7248191_delete-second-copy-windows.html I can not start Windows Live Messenger and other Windows Live (Windows 7) If none of the Windows Live programs will start, you should reinstall them all. Somehow, they have experienced file corruption and need to be refreshed. Password Protect USB Drives Please see the discussion at: http://forums.majorgeeks.com/showthread.php?t=144508 you should find an answer therein. Some USB drives are available that are password protected in hardware, I need a backup program - free or otherwise. SecCopy not good. Please take a look here: http://www.ghacks.net/2009/04/26/the-10-best-windows-backup-software-programs/ Turn on/off popup blocker Several different pop up blockers available common one is on google toolbar - switch it on or off, simply click it. If you want more control it does have a drop down box for more. If not this ask more May i hide my IP without proxy use? No. Even if you use a proxy your IP address is only partially hidden. It is often still possible to trace back to your connected IP. Your ISP always knows what you are doing ... in detail. Compaq nc6220 laptop - a couple of keys dont work can I repair myself? Yes, this is a relatively cheap and easy fix - see http://www.batterycentury.com/hp-business-notebook-nc6220-keyboard-p-76748.html for the method. You can buy a replacement keyboard online. How do I set up a shared network drive between windows 7 and Vista? Please read through the following guide http://www.howtogeek.com/howto/15247/complete-guide-to-networking-windows-7-with-xp-and-vista/ If you need further assistance please open a detailed question. How do I put an icon on the desktop for protonic.com? Assuming you are using Internet Explorer or FireFox (you did not say) simply drag the icon that is to the left of our address in the address bar to your desktop. How come whenever I try to download, its says "error 1606", please help me! Microsoft offer a solution for "Error 1606" on the following http://support.microsoft.com/kb/886549 - run the Fix it program offered, if that fails post a question on our site for a tech to help you. Does MS NET Framework in Win XP have any function for home user? .NET is a library of functions that many developers use to write software. If it is not on a computer on which you choose to run the program it will not function. Therefore you MUST have it installed. Where to find online volunteering opportunities available for a newbie? A lot depends on what sort of volunteering opportunities you are looking for. Perhaps google would be a good place to start your search? Win XP & NET Framework: is it a browsing app? I want to eliminate it! .net framework is on your system to allow many Microsoft programs to run correctly. I have Fix It utilities, but computer still slow, Why? You probably have a virus or spyware infection. Check for that first.......... 2003 slow to load Check that you have a machine free of spyware infection. If you do ... open a detailed question. Outlook 2003 slow to load Check that you have a machine free of spyware infection. If you have a clean machine then open a detailed question. Computer wont run DVDs Try running a cleaning CD to clean the lenses. It may be that the drive is partially dead though. The JPG extension refers to what kind of file? http://en.wikipedia.org/wiki/JPEG What is a print queue? http://windows.microsoft.com/en-US/windows-vista/View-the-print-queue In Office 2010 Excel, how can I make the home tab my default? Right click on the ribbon and de-select "minimise". Can you stack external hard drives on top of each other? As long as they are in an external disk carrier making them protected. Any easy way to install a router so it will work? If this article doesn't help, please fill in a ticket here on the site: http://www.microsoft.com/athome/organization/wirelesssetup.aspx I receive message: "CMOS ckecksum error". Replace the CMOS battery on motherboard. http://www.liverepair.com/encyclopedia/articles/cmosreplace.asp I am trying to download iTunes, but can't break out of a loop. Can you give me a valid link please? Please try the following link: http://www.officialdownloadstore.com/itunes10.htm Can I use two versions of Google at the same time on my monitor? Yes, if you switch to tabbed browsing. See this link: http://support.mozilla.com/en-US/kb/Tabbed%20browsing What is 0×00000048? http://support.microsoft.com/kb/331484 Upgrade ME to XP. I install over ME or new Hard Drive? Reformat the hard drive then install XP. How to delete sound from a video (.mov or MP4) file? Imtoo MPEG Encoder www.imtoo.com, import video files, Disable Audio option in the right setting area, just check True, audio removed but not free. Free ones - www.virtualdub.org or www.erightsoft.com Why does my monitor make screeching sounds when on a white screen? Your monitor is starting to die. Replace it. If I install a USB 3.0 card wil that give me a working USB 3.0 port? Not at this time. Windows 8 will support USB 3.0 when it comes out. There are rumors that Win 7 SP2 will carry the needed updates to allow Win7 to utilize USB 3.0. Save AVG updates? http://globalrecordings.net/docs/au/updating_avg_manually.pdf After how much times should i make program updates of an antivirus program? A week is good enough but if you change the settings to auto update then you will not have to worry and always have the latest definitions installed. Where to download a trial version of Windows Vista Ultimate 32 bit? There is no trial version available for download at this time. Microsoft are the only legitimate source of such downloads. How to recover windows password? Use google for help. Due to password protected stolen laptops surfacing we cannot for legal reasons help you. Which is the best free antivirus software at present? http://www.pcworld.com/reviews/collection/5928/2011_free_av.html Does privacy software like easy-hide-ip do any good, or is a router better? At the end of the day neither will fully protect your privacy since your ISP will still have full information. Best to do only things you are happy to be seen doing. On privacy issue below-how do I otherwise stop ads/pop-ups on my computer? Scan for and remove all spyware and virus infections. Then regularly scan with and update the protection software. Fresh install Windows if problems remain. How do I start my PC w.o. it beeping once in the DOS mode (have 2 HDs) This is NOT DOS Mode, it is the BIOS. The ONLY way to do this is to disconnect the speaker. This is not recommended since the BIOS uses the speaker to signal BOOT errors as a sequence of beep I have Avast free and Comodo firewall installed.Am i safe as home user? Yes, as long as you update Avast regularly and stay away from questionable websites. No one is 100% safe, but you are as close to 100% as you can get. iIs Maftoox Antivirus a good antivirus? It has received fairly good reviews and is on a par with AVG Free. Does Microsoft Security Essentials remove all malware? No one scanner will remove all malware, use Anti-Malware in conjunction with MSE: http://www.malwarebytes.org/products/malwarebytes_free New computer, password wont work, help to open laptop A laptop without a password is often stolen. Please go back to the person you bought it from and ask them. I hI ve Bitdefender 2011..How necessary is it to upgrade to 2012 ver Entirely up to you: http://www.bitdefender.com/support/How-to-Upgrade-from-BitDefender-2009-2010-2011-to-BitDefender-2012-711.html How to transfer Thunderbird emails, etc to Outlook 2010 quickly and easily? http://blog.nektra.com/main/2009/04/14/export-messages-and-folders-from-thunderbird-to-outlook-outlook-express/ A public computer has no security software.What precaution should i use? Use this public PC to look up items on the internet, view web pages, and check your favorite teams scores, but do NOT use this public PC for ANY transactions with ANY personal info. Can i use "Epson Stylus TX121 " printer to print digital photos? Yes you can. Product details at the following link http://www.epson.com.ph/epson_philippines/printers_and_all_in_ones/inkjet/product.page?product_name=Epson_Stylus_TX121 Can i print photos with "HP Photosmart C4388" printer? Yes you can but please note that HP have discontinued sales of this printer. What software is easy to use and can get data off an HDD. http://www.pcinspector.de/default.htm?language=1 ... but click on EN in the top right corner if the site loads in German. Disable Win Messenger in XP? See this link: http://support.microsoft.com/kb/302089 Is it possible to sync Outlook (folders, etc) between 2 computers? http://www.outlookipedia.com/outlook/synchronize.aspx http://freelanceswitch.com/working/two-ways-to-sync-outlook-between-computers/ Are there any advantages to upgrading from Win XP to Win 7? Windows XP is about to be unsupported and except for security upgrades will not have support from Microsoft. IF YOUR COMPUTER HARDWARE WILL SUPPORT IT,Windows 7 it is an essential upgrade. Avast or AVG what is the best free AntiVirus I personally recommend AVGFree but it is down to personal preference as both have good reputations. This might help: http://www.moneysavingexpert.com/shopping/free-anti-virus-software?gclid=CIKDuuPNg Is "soluto" a safe download and is it usefull The program has been rated good on CNET so it is certainly worth a try: http://download.cnet.com/Soluto/3000-18512_4-75446583.html What is error 1068 http://support.microsoft.com/kb/827328 Will Microsoft LifeCam Cinema work with AOL AIM 5.9, or need update? See the MSKB article at http://support.microsoft.com/kb/969275 How to Send an email in Thunderbird 11. http://www.columbia.edu/acis/software/thunderbird/basics.html Does MacKeeper really work? Up till now my preferred choice has always been CleanMyMac but for the price this "new kid" looks very good and for the price has a lot of features I would change and go for it so YES Are the motherboards on all Dell C400 laptops compatible? They are compatible to a point. Since C400 computers can be ordered with multiple features, peripherals, and processors One may or may not be able to directly replace another. MS Word will not print on Canon780; other sources & test page normal Uninstall the printer & printing programs(s), reboot. Reinstall printer & program(s). What is the best FREE on line storage? Google or Dropbox work well. www.dropbox.com or www.google.com Both have the ability to store different kinds of files indefinitely and allow access from virtually anywhere. How do I get my menu back on my newly installed Google Chrome? While in Chrome press the "Alt" key on your keyboard and it will show up. Why does my laptop save a scanned document to my pictures? That is the default "save" location for Windows. You can tell the program to save them somewhere else if you so desire. Is it easy to scan a document and convert to PDF format to save? Yes, your manual that came with your scanner should have all the info needed to enable you to do this. What is the best website to buy custom pcs from? (ie ibuypower) Please review the items in this link: http://bit.ly/HP2PMU What is pre-BIOS failure ? If you have this post a question to us for one of our Techs to look at. Generally it is a fault with the system occurring before startup checks, the power supply or mother board main areas to look at. Is an administrator user account required on Windows 7 computer? The REAL Admin account is hidden by default. But, all others, can be restricted users. Do you help with virus removal from my computer? Yes, we can. You'll need to fill out a ticket with some specs and a few more details so we can better help you with this. My hp 5600 printer went offline. How can I get it online? When a printers starts acting up, the VERY first thing to do is uninstall the printer and ALL its programs from your PC, reboot, then reinstall like you did the first day you owned the printer. Besides the fasterfox addon is there a way to speedup firefox startup? Yes there is. Try Speedyfox. This program optimizes the SQL databases inside Firefox to make it start faster. http://www.crystalidea.com/speedyfox Chrome crashes(or at least fakes it) when downloading files, any help? Try uninstalling Chrome, rebooting, then reinstalling with a new installation file from Google. How do I get the program off my computer which is slowing it down? The EASIEST way is to run a system restore back to a day BEFORE this program showed up. In Windows 7, where is the "Run" command on the start menu, as in XP? The easiest way to the Run command is using the Win Key + R buttons. This opens up the Run command instantly. How do you "clean" out a system other than files, cookies, history? http://www.microsoft.com/atwork/maintenance/speed.aspx How do I get rid of Babylon? http://deletemalware.blogspot.co.uk/2011/09/remove-babylon-toolbar-and-search-web.html How do i play 2 videos at same time side by side synchronized? Please either refer to this thread http://forum.doom9.org/showthread.php?t=138430 or take a look at a program called Avisynth. How can I tell for sure if I have a virus on my computer? Generally, run a good-quality anti-virus software (some free ones are Avira, AVG, or Avast!). These will catch most viruses. If you have a specific symptom or issue, then please open a ticket. Is there a battery in the Dell Inspiron 518 tower? http://support.dell.com/support/edocs/systems/insp518/en/sm/techov.htm How do I changed my unsecured wireless internet back to secured? http://www.wikihow.com/Secure-Your-Wireless-Home-Network How do i use Outlook Express? Search on Google for "Outlook Express user manual" and you will find several pdf manuals available to guide you. Where can I find a manual for mcp61pmgm c1.8676 gateway motherboard. A Search for this results in no manual though Google responds with many links to the board itself. It is probably best to contact Gateway (now via www.acer.com) What is nginx ? nginx [engine x] is an HTTP and reverse proxy server, as well as a mail proxy server. Details at this link http://nginx.org/en/ Adobe flash player installed but doesnt run. Uninstall Adobe Flash Player from your Control Panel/Add Remove Programs or Programs and Features, Depending on your version of Windows. Reboot when finished and try reinstalling Adobe Flash again. Desktop icons began ending in .lnk, why? Now cant open them. A .lnk file is a shortcut or link file. It links to a file in some other location on your computer. That the shortcut no longer works normally means that the linked file has been moved. Can my computer be hacked if its off? No, it cannot be accessed if the power is off. How can I open a ".wdb" file that I saved on a floppy disc years ago? This is a Microsoft works Database file. Please see http://www.fileinfo.com/extension/wdb for instructions on how to open it. Can I re-install iTunes without losing my songs? Backup your music BEFORE the reinstall, just in case. Then, you cannot lose your music. How can the Bookmarks in PMac IBM 10.4.11 be transfered to MBP 10.7 Copy the Bookmarks.plist file from Home Directory/Library/Safari. to a different location (usb), install the new system and then copy the file Bookmarks.plist in to the same folder in the new system How can I stop PriceGong from continually popping up on my screen? http://www.pricegong.com/Remove_PriceGong.aspx Charge Tablet and use or always plugged in better for battery life? Allowing a NiCad battery to run down completely WAS considered he best practice to maintain battery life. Now with Lithium Ion batteries it makes little difference if it is always plugged in or not. How can I clean up registry errors on my computer/ Simple answer would be to use a product such as ccleaner from -http://www.piriform.com/ and select registry then analyse and fix. But it depends on the errors you find and if you need more help Is it true you can put a PCI sound card in a PCI-e slot? No, this cannot be done. A PSIe card has a different form-factor than a regular PCI card. Has anyone had a problem installing the Ant.com program? ant.com is a video downloader and we are not aware of any problems with its installation or use. It appears to have a good reputation ... Internet Explorer is taking over a minute to open. Why? See this link for more info: http://support.microsoft.com/kb/969938 My computer is a mess can you help?? I am sure we can but in order to do so you will need to open a detailed question giving as much information as possible so that our Technicians can assess your challenge. I have Norton 360 version 6.2.x.x. Do I need additional protection? With the latest anti virus product installed on your machine AND you keep it up to date with the latest virus signatures AND you are cautious about sites you visit, files you open etc you should be ok Can you help someone learn to use a software program called Yardi? Have a look here: http://www.ehow.com/how_7480066_use-yardi.html How can I take my mp3 music and add them to my Ipod or Itunes library? Please see this link for more information: http://support.apple.com/kb/HT1473 I keep getting a message saying your windows its not gunuine. it's likely that your copy of Windows was not properly activated. To fix this, click the notification and follow the steps to repair Windows or post a question for our techs to help you Is there anyway around Windows 7 logon when password is forgotten Yes there is but for legal reasons (many forgotten passwords relate to stolen laptops) this type of question is beyond the scope of our service. How to backup my computer to a external hard drive Purchase and use backup software and designate the external drive as the target, keeping in mind that it is no more reliable than any other mechanical hard drive. What type of anti virus protection do you recommend? Microsoft Security Essentials has been winning the free program category for a while now. Symantec's Norton AV wins the paid version category. Windows 7 doesnt recognize me as administrator. How do I change that? Here's how to change your user account type in Win7: http://www.sevenforums.com/tutorials/103538-user- account-type-change.html How to print color screens in black&white, to save on expensive ink? Please follow the directions here: http://www.worldstart.com/save-color-ink-print-in-grayscale/ Can I install windows on a MacBook Pro?If so how? With Intel-based Mac using OS X v10.5 or later you can use Boot Camp Assistant which is located in /Applications/Utilities make sure you install the latest updates available for your Mac first Monitor is black, green light flashes This means that the monitor has power but it is not receiving a video signal from the computer. So first step .. check your video card. Second step .. open a detailed ticket for our help. Can windows 7 write a CD-RW that will be readable by XP? Yes, if you are using the correct media and burn the CD correctly. How can I tell if a program on my computer is an antivirus, antispywar Go to www.google.com and look up the name of the program in question. You'll know in just a few minutes of reading if it is a antivirus or antispyware program, or exactly whay it is. How can I get rid of a rootkit virus in windows 7? Different approaches and really no single full-proof method but formatting the drive and completely re-installing the operating system is the recommended answer My computer is so slow and have to wait untill it unfreezes You may be experiencing the effects of spyware or a virus infection. Removal can take a few steps so you may like to open a question in our system so that we can give you detailed help. How do I fix "Microsoft jscript compilation error? Download and install the latest version of java from the link: http://www.java.com/en/download/index.jsp If this fails, see this link: http://support.microsoft.com/kb/308260 HP f1503 monitor menu keeps popping up. Solution? It sounds like there is a fundamental hardware defect with the monitor. Please take it to qualified repair technician and let him offer advice. How do I open Registry to search for and delete some files? On your Start menu, go to Run, then type in "regedit" without the quotes and hit the Enter key on your keyboard. Just remember, there is no "undo" button when using regedit. Why do my laptop speakers crackle when I listen to something? This would appear to be a hardware problem. Since this is a laptop you should probably seek the advice of a qualified laptop repair company. Where can I find a free, simple to use, fax program to download? Try the Google search: http://www.google.com/cse?cx=partner-pub-2434300511542223:hv1p4kpyfrx&ie=ISO-8859-1&q=free+fax+program#gsc.tab=0&gsc.q=free%20fax%20program&gsc.page=1 Are there still free internet services in the us? Generally not as a public service. You will find some free wireless Internet but not as a Metropolitan Area Network. Some cities intend to offer this but we wait for deployment. How do i become a tech support volunteer for this site? Log into your account @ protonic and go here: http://www.protonic.com/?page=join Lost HP Photosmart Essential in move items box This can be found at the HP site under "Photosmart Essentials). It can also be reinstalled from the disk you received with your printer. How can I check a Vista Desktop for improper internet browsing? Look at http://www.nirsoft.net/utils/iehv.html for a history of sites visited download tool, also check the temp folder on the computer and cookies files, but you may not see it all if hidden Is there any way to tell if my memory is bad? You can download this program and make a bootable CD of it. Leave the CD in the drive and reboot to the CD. It will test the RAM and tell you if it fails. http://memtest86.com/memtest86-4.0a.iso.zip Is removing and re-installing IE8 on XP pc easy to do? It is not really easy but the site at: http://support.microsoft.com/kb/969358/en-gb should give you the solution. Whats the default English font on windows 7? The default font when it is first installed is Segoe UI 9pt, not bold, not italic. (All the settings in a default Win7 or Vista machine will be Segoe UI 9pt.) Cant get sound on my computer. Can you help? You have to ensure the correct device drivers are installed for the sound card in the computer. You need to find out the manufacturer of your sound card and download the drivers according to the specs How do I open/access/use paint.NET? http://www.getpaint.net/doc/latest/FAQ.html Are there keyboards with big keys like on some telephones? Yes, there are many of these available. Here you go: http://tinyurl.com/ctkkard this link leads to a google search that will show you lots of different keyboards with oversized keys and many sellers How to get a new IP address on my startup,with Windows XP? Left click Start menu, left click run. In the open box type command and press enter. At the DOS prompt, type the command IPCONFIG /renew to acquire a new IP address. Is it safe and simple to use the restore in windows XP? Yes it is safe to use. The catch is, depending on how far back you choose to restore, you MIGHT lose some files in the process. Files such as emails, word docs, and other such files. How to turn off google double click http://www.google.com/ads/preferences/html/opt-out.html How much does it cost for a store to change a video card ÂŁ? This is a task you can easily tackle yourself. Please fill out a ticket and well happily give you step by step instructions. How can I recover photos that were deleted from my memory card? http://www.powerdatarecovery.com/power-data-recovery-free-edition.html How to reformat an MacBook then install Snow Leopard http://support.apple.com/kb/HT3910?viewlocale=en_US Is the MAXTOR one touch 4 plus a modem? No, it is an external hard drive. How to get incoming emails in gmail to show in thunderbird my default https://support.mozillamessaging.com/en-US/kb/thunderbird-and-gmail I want to learn Web Design. What is my first step? Where do I begin? Search on Google for free tutorials to learn html and css. If you understand those core skills you will be able to move on to more. Can I delete Microsoft.net framework 2 & 3 service pack 2 & keep 3.5? No, these libraries are needed for different programs you have installed to run correctly. Will USB 3 work plugged in to my USB 2.0 port? Yes it will, but the data will fall back to USB 2.0 speed. Can I replace a $60/year Skype VOIP number with a free Google number? This is possible by following the directions at: http://www.wikihow.com/Port-Your-Skype-Number-to-Google-Voice How do I sync my iphone on more than one computer? http://www.andrewgrant.org/2008/03/30/how-to-sync-an-iphone-with-two-or-more-computers.html Is there any freeware programs that will fix all registry errors? The short answer to this is "no". There are many different registry scanners out there and each of them will find what other programs will not. If you decide to use such a program, use it carefully. How do I get rid of exclamation marks next to iTunes songs? The problem and solution are discussed in the following thread. https://discussions.apple.com/thread/4014573?start=0&tstart=0 Do you advise changing to IE9? You can upgrade to IE9 if you are using Win Vista or Win 7. If you are using Win XP, youre out of luck. Microsoft is not allowing this for XP. Please read through this link: http://bit.ly/fNteaQ While installing drivers for smartphone, MTP driver fails. Any ideas? http://forum.xda-developers.com/showthread.php?t=1824420 in Fire Fox, how do you limit the number of tabs to be closed The answer is at: http://support.mozilla.org/en-US/questions/760500 and at: https://addons.mozilla.org/en-us/firefox/addon/window-and-tab-limiter/ Looking for a great anti virus software. All the well known products are great. They all work but none is perfect, they all let something through. The free versions are good enough for proper protection. Can Internet Explorer 9 be safely removed from Vista and re-installed? Yes have a look at the Microsoft site to see how:- http://windows.microsoft.com/en-us/windows7/how-do-i-install-or-uninstall-internet-explorer-9 how do I send someone a link from my website to add to their website Highlight the address of your site in the explorer bar, Copy it (ctrl +C) and then paste it (ctrl +v)in to the email you send them. They then do the same on the web page it is to go on to. How can I reopen a closed ticket? The only way to reopen a ticket is by using the links in the bottom of the email you received when that ticket was closed. Option 2 is to open a new ticket and reference the closed ticket number. Can i plug a powered device, eg printer, into a powered USB Hub? Yes. you can do this without any problem. Can I uninstall iTunes and still maintain files after a reinstall? Follow the directions here: http://www.buzzle.com/articles/how-to-reinstall-itunes.html Your music folder should contain a backup folder that is updated every time you sync iTunes. is there a defrag for the mac os please let me know! you could use a tool like iDefrag - http://www.coriolis-systems.com/iDefrag.php OSX will automatically, in background, defragment files under 20mb in size. Files over 20mb are never defragmented. Where is the best place to locate somone who can fix code? Perhaps you would like to explore one of the on-line sites that match projects to coding professionals. The following is an example http://www.freelancer.com/ How can I prevent some programs from loading automatically on startup If you download and install ccleaner from piriform.com there is an option to stop some programs at startup in the tools section and its easy to use the product rather than changing registration How can I continue to use Hotmail? As far as I have read Microsoft is not discontinuing Hotmail but has expanded it and calls it Outlook Mail. Hotmail users who want to stick with Hotmail can do so withouty problems. Whats the replacement with spell-check for NotePad ? For windows you have several choices - ones you pay for such as Microsoft Word, or free ones such as Libra office or Open office - all ofer spelling checks. Plus they offer much more than notepad. Is it possible to trace a virus/malware to the URL it came from? It is but an individual user does not have the resources or global reach in order to do this. The process is very difficult and requires the ability to process huge amounts of data. What's the best way to image a new notebook before regular use? The best is a commercial program TrueImage (www.acronis.com),. However there are 7 free programs at:http://diggfreeware.com/7-best-free-disk-image-software-true-image-norton-ghost-alternative/ How can I get spell check in Outlook Express? It is faded out Spell Check in OE is only available if you have Microsoft Word installed on the same computer. Another solution: http://www.pcworld.com/article/167715/Add_a_SpellChecker_to_Outlook_Express.html Should I buy Windows 8? If you have no particular reason for doing so then the answer is No. You may like to give more details and open a question ticket though, if you are running XP perhaps an upgrade is good. i get a message "virtual memory is low" but i have 2 GB of memory. Virtual Memory is NOT RAM memory allocated Disk Memory that is paged into and out of RAM. You will get this message if you do not allow enough of your disk to the Swap File. Has anyone figured out what to do about a sticking cursor in Win 7? This is not a common event. It may be the effect of spyware. Best to open a dedicated ticket and we will help find out. Does a youtube video need a video_ts folder before burning to dvd disc It all depends on the video player you will use and what formats that will support. youtube videos are commonly saved as either a .fla or .mp4 ... will your player support those formats? How do I know if I have an updated driver for Windows 7? If you have upgraded to windows 7 you can find out through "Windows Update" in Control Panel. Also you can get updated drivers from the website of each of the manufacturers of each peripheral. What's needed for Win8 pro upgrade from Win 8 on a new computer? All you need is the proper CD Key for the Pro Version upgrade through Control Panel "Anytime Upgrade". This can be obtained via the Microsoft site or from any retailer. What to do when my Explorer is taking over, forcing me to use Firefox Uninstall Firefox with a utility such as Revo Uninstaller. My laptop stops charging when powered on. Will a new battery help? Perhaps, however since a new battery is quite expensive you should perhaps have it looked at by a person where you purchase the battery to eliminate a problem with the computer's charging circuit. How do I uninstall the Ask.com toolbar and Search.Conduit.com? Go to the Add/Remove Programs or Programs and Features section of the Control Panel and remove them, or go here: http://philliprearick.hubpages.com/hub/How-to-Remove-the-Conduit-Virus Is there a marwear for MAC users for free Best Free Mac Software - http://www.pcmag.com/article2/0,2817,2369643,00.asp - gives a good guide to free products for your computer How do I quickly copy contacts from one Gmail account to another? You need to export from one gmail account to a local disk and then import in to the new account - https://support.google.com/mail/answer/24911?hl=en - reverse this and select import to other account How can I synch my Gmail calendar with my Outlook 2010? This is no longer supported for free Gmail accounts. Details at the following link http://archives.salvereginablogs.com/tech-tips-syncing-google-calendar-and-microsoft-outlook-2010/ Took a video, when viewed is sideways. Is there a way to rotate it? The page at: http://www.howtogeek.com/howto/14751/rotate-a-video-90-degrees-with-vlc-or-windows-live-movie-maker/ shows you just how to do it. How do I make Outlook.com my default email Take a look at this http://www.guidingtech.com/15789/set-different-default-email-account-outlook-com/ You may need to open a detailed ticket since there are different ways to understand your need. Can a virus still get on a DVD rom disk while burning a movie? Yes. Indeed many viruses are designed to install on any removable media. If you are infected it can happen and act as a vector to infect others. How can I save my Picasa albums to another computer? Review the various solutions found here: http://productforums.google.com/forum/#!topic/picasa/X57yQGsCD4k, taking special note of the very good solution mentioned by user Robert Brown. Battery indicates fully charged but computer dies when mains are off This seems to suggest that you have a defective battery. It is suggested that you test using a different battery. Is there a removal tool available for ConduitSearch? this toolbar/ malware software needs to be removed slightly differently depending on the browser you use as we can not see which browser you have please open a ticket for more help. What is the best browser to use with XP Google chrome is the fastest, Internet explorer works well with XP as a Microsoft product, firefox, safari are good, support for xp ends in 2014 except for google will continue to support chrome I lost an exel file after a restore; how can I recover it? The best tool I know and use is - Recuva it recovers files deleted from your Windows computer for FREE - http://www.piriform.com What is Strongvault? Is it a virus? StrongVault is not a virus itself but it is related to malware. Details at this link http://malwaretips.com/blogs/strongvault-virus/ Can I use an adapter on my DVI port to use a second monitor? Yes - Have a look at http://windows.microsoft.com/en-us/windows-8/how-connect-multiple-monitors Will Micorsoft Release service pack 4 when they end support for XP The simple answer from Microsoft today was - There will NOT be a Windows XP SP4 - they prefer you move to newer versions of windows - so no new development on XP exists to that level remove windows 8.1 password start This link tells you how http://windows.microsoft.com/en-us/windows-8/disable-remove-password and so does this video http://www.youtube.com/watch?v=rai8a763USQ How do I turn off my antivirus program? Where do I find it? Often you right click the icon in the system tray and then Disable. But this is really not a good idea. Perhaps you should open a ticket to explore this further. I have used microsoft MSE as my AV for some time now , how good is it? You identify no objective measure ... MSE is good, most of the protection programs are. No program gives perfect protection. What is best free AV, MSE, Avast or AVG It all depends on what you desire. Each has its strengths and weaknesses. A Google or Bing search for "Antivirus Reviews" should tell you which is the best for you. What risk in fixing all items shown after Registry scan in CCleaner? No risk at all. The items listed are all Orphaned Links so they are not used. This is not like a more invasive registry cleaner which works rather differently and best avoided. What format does USB need to save photos. Most cameras save photos in JPG format. However, any storage media attached to any USB port will allow you to store photos in ANY format. Should a USB be formatted in FAT32 or NTFS to show pics on any media? Go with the FAT32 format. Way less issues this way. Windows 7 Backup, does it backup Favorites & saved email? Yes as long as you configure it in that manner. By default it is so configured. How to import bookmarks from Internet Explorer to FireFox Have a look at the step by step guide at http://support.mozilla.org/en-US/kb/import-bookmarks-internet-explorer - if you struggle after that post a question on our site and one of our techs will help What is the best free spyware program? There really is NO BEST one. It all depends on what OS you are using and what you need. The website at: http://tinyurl.com/ke4ph6m should be of great help. I need a cure for CRYPTO Virus The page at: http://www.bing.com/search?q=Crypto+virus&form=IE10TR&src=IE10TR&pc=MASAJS gives many cures for it. Usually one or another will do it. Is is safe to uninstall HP Active Support Library? Yes it is. Is it safe to uninstall HP Photoshop Essential? Yes it is. Using Windows 8, which control key(s) allow you choose the boot sequence? Look here: http://grok.lsu.edu/Article.aspx?articleId=17293 Is it safe to delete the Old Firefox Dataxxx folder from desktop? Yes it is, as long as you are sure it is not being used. Best to rename it first and reboot, if Firefox still works then, yes, delete it. Do I have to pay for this? No. Protonic has always been, and will always be, free of charge. I do not like windows 8. Can I install windows 7 from a new CD? http://lifehacker.com/5974318/downgrade-your-new-windows-8-computer-to-windows-7-for-free http://www.abc15.com/news/data-doctor/hate-windows-8-3-ways-to-downgrade-to-windows-7 Are there still free website builders with no ads? No. All the free websites support themselves by having ads run on your pages. Can the font size be changed in a pdf document? PDF documents can only display the contents so no changes can be made without copying the text to another document and then editing in another format. You can however zoom in to see the content Are there any free DNS Providers for home use? There are. OpenDNS is probably the most well known, information here http://en.wikipedia.org/wiki/OpenDNS Some others are here http://pcsupport.about.com/od/tipstricks/a/free-public-dns-servers.htm Should I run "quick scan", "full scan", or both in Malwarebytes, ? Run a full scan and you will be assured of being thorough. If you are pressed for time but suspect a problem then run a quick scan. Can I install Ubuntu and still keep access to win-XP? If so, how? The page at: http://www.wikihow.com/Dual-Boot-Windows-XP-and-Ubuntu gives written instructions and the page at http://www.youtube.com/watch?v=8yiZ3rDm99E is a video telling how. I have down loaded several versions of CCleaner Can I safely DELETE earlier Versions Yes you do not need older versions on your system for it to work. Automatically when you update it deletes the older versions. Updates are a better way of keeping the system fresh Is it a good idea to download and use a free windows boot cd-rom? It would be illegal to use a "free" version of windows from the net - it is to buy from Microsoft. But if you have a legal copy of windows on your computer you can make a bootable disk from the system Is there a list of keyboard shortcuts for windows 8.1? Here are some keyboard shortcuts: http://www.digitaltrends.com/computing/windows-8-keyboard-shortcuts/#!NbXit http://theultralinx.com/2014/01/15-windows-81-keyboard-shortcuts.html Will creating a spanned volume from 2 disks cause all data to be lost? Please see the description of spanned volumes at: http://www.free-online-training-courses.com/spanned-volumes/ Can you upgrade from Windows 8 to 8.1 using Windows Wpdate? You can download the free update from the Windows Store more details here at - http://windows.microsoft.com/en-us/windows-8/update-from-windows-8-tutorial I keep getting survey pop ups when I go to sites Depending on your Internet browser you can usually switch these off or stop them - tools and internet options - pop up blocker - failing that free products are available search through the Internet Should straight or crossover cable be used between new router & modem? A straight thru cable would normally be used. Just check that you are using the correct port on the router. If you get stuck please open a ticket and give details ... Do you support Windows 8.1 over Windows 7? Win 8 and 8.1 have not been well received. Win 7 is still being sold because people are not warming up to Win 8. Go with what YOU like best. I'm asking quickie questions but not receiving any answers back yet. "Quickies" are answered within one day with a short answer. Like this one. :) Where did you move the download page? We found that is was better to get your downloads directly from the source. How do I stop AVG PC Tuneup pestering me to buy their program? Since it is a "Try before you Buy" the only way to do this is to purchase their program. There are many similar programs that are free have no nags. Use "Ask a Question" on this site for for more. How do i uninstall the torntv V10 You will find a description and removal instructions in the following link http://malwarefixes.com/remove-torntv-v10-extension. If you need further assistance please open a detailed question. Is the Adobe Flash Player update safe? Yes, Adobe Flash Player is safe at the moment. But, as soon as the hackers have figured a hack for it, Flash Player could be deemed unsafe. As always, keep your anti virus program updated. What is IE on Windows and how do you disable it IE is Internet Explorer, a web browser like Firefox, Chrome, Opera, etc. Browsers allow you to explore the web. To disable it check out: http://www.wikihow.com/Disable-Internet-Explorer-in-Windows-7 How can I stop mail from automatically going to my junk mailbox? Whichever email program you are using, you'll need to check the junk filters and adjust them to stop this. If this doesn't help, please take out a ticket so that we can give you a more verbose answer. Is there a app or program that will add sounds to windows 8 all at onc At this time, there is no app or program to do this. However, have a look here: http://www.7tutorials.com/how- customize-sound-scheme-used-your-computer How do I reopen a ticket? A reopen link was sent to you in the closing response of that ticket. I'm not receiving my answers from my quickie questions? Check your spam mail and make sure you do not have protonic mail black listed. Hopefully, you received this one. How can I tell if Ubuntu is up to date on my computer? GUI method: System > Administration > Update Manager. Click "Check". Or, In a terminal type: sudo aptitude update && sudo aptitude -y -s safe-upgrade What do you think of comodo ice dragon browser It's good. You may want to try several--Whitehat Aviator is quite secure, and Epic Browser provides speed and security features. http://www.thewindowsclub.com/list-of-25-alternative-browsers-for-windows Best Clone software Clonezilla, Aomei Backupper, Macrium Reflect, EaseusToDo Visit https://www.raymond.cc/blog/10-commercial-disk-imaging-software-features-and-backuprestore-speed-comparison/2/ My computer takes to long to boot up. Try this FREE product: https://www.piriform.com/ccleaner/features/ccleaner-optimizes Can you link 4 wire case fans in series? No. If they were wired in series the wrong voltage would be delivered to each and if in parallel 1 wire carries a signal relaying Fan RPM and the other allows the Motherboard to control speed. Internet Explorer, how to cancel asking for security certificates Visit the site at http://www.ehow.com/how_7242443_fix-windows-security-certificate-warning.html for how to do it. Run Quicken Medical Expense Mgr. on Windows 8.1 ? Quicken stopped this program in 2007 so NO it will not run in windows 8 but may in fact work using compatability mode right click select Properties click the Compatibility tab Hello. Does anyone anyone have any information about a program called Zenmate? ZenMate encrypts and secures your connection. It protects your internet privacy while browsing. https://zenmate.com/ How do I delete a corrupted and unreadable folder? This program will fix this for you: https://www.malwarebytes.org/fileassassin/ How do I add a web site to compatibility view in IE? Please follow the directions give in this link: http://www.its.hku.hk/faq/personal/pc/ie11/compatibility Hi, is it possible to move "hyberfil.sys" to another drive? Nope-- http://superuser.com/questions/402768/can-i-set-hiberfil-sys-to-another-drive Why would you keep it? Hibernation takes resources--delete it. The computer should be booting in 30 seconds. Selecting "No Sounds" in Control Panel does not eliminate sounds. If you want to completely silence your system you can simply click the volume icon and then select Mute. Can I run a Vista laptop hard drive on an HP windows 8.1by a usb port? No, Vista doesn't have a Windows-to-Go feature. But Windows 7 and higher, yes! How? http://www.intowindows.com/4-tools-to-create-windows-to-go-usb-of-windows-10/ What is netengine.exe? Do I need it as a process on my computer? netengine.exe is adware so you do not need it. If you scan with your anti spyware software it should be removed. Is running a VPN within a virtual machine w/ NAT insecure? No, the security of the VPN host and the servers in use would determine the security. The security would = or perhaps be better than simple VPN use by the host. Will Windows Defender run on Windows XP? Please see the information at: http://tinyurl.com/pjmuwew Should you use a 64 bit browser with a 64 bit operating system? Yes it would result in faster browsing. However you can, and SHOULD use the latest version of any browser be it 32 bit or 64 bit for the most security. Will external drive compatible with Win8 be compatible with Win10? Yes. It is more of a hardware issue than a software issue. Windows 10 is a software upgrade so any hardware that supports it now will support it under Windows 10. Current free firefox extension similar to what coolpreviews ext did Don't we wish! I never realized how much I used the extension until one day it vanished. I think there is Swift Preview for Chrome. Stardock may be making an extension for a few dollars--pure rumor. When is using indexing on external drive useful or is it? It's a matter of debate; some users like turning indexing off for a perceived performance gain. I don't use indexing; I prefer "Everything" by Void Tools. Where can I get a Moto G Lollipop 5.0.2 user guide or manual? A great place to start is at this URL: http://tinyurl.com/k239kcc
You can securely wipe your files, hard drive or SSD with one of these free utilities When you delete a file conventionally, it goes into the Recycle Bin, where it can be easily restored. When you empty the Recycle Bin, Windows makes the space where the file once resided available for other files. But the data from the file remains until another file writes over it.

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Don't panic! How to fix 5 common PC emergencies Your PC may not be as essential to you as your smartphone, but chances are it’s still pretty damn important.

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Large-scale attack hijacks your router through your browser Cybercriminals have developed a Web-based attack tool to hijack routers on a large scale when users visit compromised websites or view malicious advertisements in their browsers.

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Disk Sorter is a file classification software for Windows Disk Sorter is a file classification software for Windows that analyzes directories to display statistical information about files they contain. First thing you need to do after installation is to select one or multiple folders that you want analyzed.

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Logjam: How to tell if your browser is vulnerable Cousin of FREAK, the just-disclosed Logjam flaw has again sent browser makers and website administrators scrambling to craft and apply patches, a repeat of the March rush to shut down its predecessor.

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User data retrievable from second-hand smartphones Thinking of selling your old smartphone? Watch out, as its data may be retrievable even after wiping it!

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Firefox Will Show Ads Based On Your Browsing History Mozilla has announced Firefox will soon do a Google, meaning it’s going to start showing sponsored ads based on your browsing history.

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Reduce the risk of downloading Windows malware on the Internet If you download software programs regularly for Windows, you probably do your due diligence when it comes to making sure that the programs are safe and not malicious in nature.

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CloneApp: back up Windows program settings CloneApp is a specialized backup program for Windows that has been created specifically to back up profile folders and Registry configurations of Windows programs

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Windows Update error 0x80246017 continues to plague users If you have set up a test system with a preview build of Microsoft's Windows 10 operating system, you may have encountered the update error 0x80246017 before.

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Coming soon to Firefox: More ads! Mozilla today announced an expansion and rebranding of its in-browser advertisements, now dubbed "Suggested Tiles," that will by default show in the new tab page of all Firefox users.

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First software update for Apple Watch includes security fixes Apple's first update for Watch OS includes 14 security patches, and they're not trivial.

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Critical vulnerability in NetUSB driver exposes millions of routers to hacking Tens of routers and other embedded devices from various manufacturers likely have the flaw, security researchers say.

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How to convert users to Linux There are two ways of converting users to Linux: My way or the hard way

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New Logjam Browser Flaw Puts Web Surfers' Data at Risk Nobody likes a logjam. But in the computer world it can be downright dangerous. A new encryption flaw called Logjam could put Web users' data Relevant Products/Services at risk.

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In defense of ad-blockers, a vital tool for the privacy conscious Ad-blockers harm the internet economy. But they can also help save your privacy. Which do you value more?

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Find out if you are affected by DNS Leaks Whenever you use anonymity or privacy solutions to protect your Internet traffic from being snooped on or to bypass censorship and location-based restrictions, you need to make sure data about your actual location in the world or underlying system does not leak.

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This happens when you install a "Fix My PC" program. You have probably come across ads before that promise to fix issues that you are having with your PC. These ads are fairly common and often displayed on technology related websites.

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URL-spoofing bug in Safari could enable phishing attacks Researcher develops code that can trick Safari into showing a different URL in its address bar than the one currently loaded.

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Microsoft updates KB 3057110, KB 3045171 cause Windows 7 PCs to crash Microsoft has issued an acknowledgment that MS15-044/KB 3057110 and MS15-051/KB 3045171 -- both massive font driver updates that fix TrueType font handling in Windows, .Net Framework, Office, Lync, and Silverlight -- can cause Windows 7 and earlier PCs to freeze.

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Signing Into Websites With Facebook Is Just Asking To Be Hacked It's so easy and convenient to sign in to multiple secure sites using your social media credentials. Easy, and dangerous. Using social media for logins is like using the same password everywhere, but worse, much worse.

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How to securely erase hard drives (HDDs) and solid state drives (SSDs) Got a pile of old drives that you need to wipe before sending them to Silicon Heaven? Or do you want to wipe a drive in a computer that you are selling or giving away? Here are some tips and tricks to help you get the job done.

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11 signs you've been hacked -- and how to fight back Redirected Net searches, unexpected installs, rogue mouse pointers: Here's what to do when you've been 0wned.

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Best free photo editing software: 10 top programs you should try Fabulous free photo editors we recommend.

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What Is USB-C? An Explainer USB-C is set to replace the USB interfaces we've used since the mid-1990s. Here's why that's a good thing.

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Microsoft reveals Windows 10 editions Microsoft's upcoming operating system Windows 10 will ship in three consumer editions and three Enterprise and education editions. The three consumer editions Home, Mobile and Pro are designed for the demands of end-users, professionals and small businesses.

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Consumers fall out of love with tablets, but now businesses are smitten instead Businesses use of tablets is now a reality, says IDC, but it can't make up for the dip in consumer demand.

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Remove Antivirus Programs with ESET AV Remover ESET AV Remover is a free portable program for Windows that has been designed to uninstall antivirus programs on operating systems you run it on.

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Microsoft fixes 46 flaws in Windows, IE, Office, other products Fourteen critical vulnerabilities in Internet Explorer were among the targets of Microsoft's monthly batch of security patches released Tuesday. In all, it fixed 46 vulnerabilities across products including Windows, Internet Explorer and Office.

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It's optional for now, but Linux Mint expects to switch to systemd next year Despite recent reports suggesting the contrary, Linux Mint isn’t committed to avoiding systemd, the controversial project taking Linux by storm. In fact, Clement Lefebvre, Linux Mint’s project leader, expects the next major releases of Linux Mint to use systemd by default.

Read more at: http://bit.ly/1E6k1p1
Microsoft Outlines Windows 10 Versions Look for Windows 10 Home, Windows 10 Pro, and Windows 10 Mobile this summer, as well as several business editions.

Read more at: http://bit.ly/1E6iPSz
This month's Patch Tuesday list includes three Critical security updates Microsoft's Patch Tuesday menu for May consists of another long list of security updates for Windows, Office, and more. Only three of the Windows updates are rated Critical, however.

Read more at: http://zd.net/1IwNPTy
5 great Google Drive tips: Keyboard shortcuts, saving options, templates and more Our last look under Google Drive’s hood turned up such great hidden tricks, we went back to uncover more. Here are 5 more that will help streamline your workflow.

Read more at: http://bit.ly/1IwNIr7
Firefox 38: find out what is new Firefox 38 Stable has just been released by Mozilla. The new version of the web browser is already available via the browser's automatic update feature but can also be downloaded from the official Mozilla website instead.

Read more at: http://bit.ly/1zXzJYj
Microsoft Security Bulletins For May 2015 This page offers an overview of Microsoft's May 2015 patch day. The guide provides you with information about each security bulletin that was released today as part of the the update day.

Read more at: http://bit.ly/1zXyZm2
The Benefits of Enterprise Linux for Small Business Looking for an alternative to Windows? You may not think of your business as an enterprise shop, but you might be surprised at what enterprise Linux vendors have to offer SMBs.

Read more at: http://bit.ly/1EyXD9g
5 Google Docs shortcuts for more efficient editing Here are some time-saving tips that will help you edit more efficiently so you can keep your focus where it belongs—on the content.

Read more at: http://bit.ly/1Rx3Njc
Controversial MacKeeper security program opens critical hole on Mac computers The program's developers are urging users to update to its latest version as soon as possible.

Read more at: http://bit.ly/1GZIEWd
Linux for Windows XP Holdouts For those users still running the ancient Windows XP, there are some Linux distributions well-suited to help them migrate.

Read more at: http://bit.ly/1zUaN3O
3 Early Reasons to Not Update to Windows 10 Microsoft has been talking up its Windows 10 operating system update for notebooks, desktops, smartphones and tablets since the end of last summer.

Read more at: http://bit.ly/1F1rf1o
Say Goodbye to Internet Explorer When Microsoft releases Windows 10 later this year – rumored to be toward the end of July – one familiar application will be missing from the desktop.

Read more at: http://bit.ly/1F1qXHN
Solid-state drives lose data if left without power for just a few days Solid-state drives are great for performance, but data security must come first.

Read more at: http://zd.net/1RphnF1
Pale Moon 25.4 is out Pale Moon 25.4 has just been published. The new version of the web browser is already available via the browser's automatic update feature and the official website.

Read more at: http://bit.ly/1RpaVhj
OpenOffice development is looking grim as developers flock to LibreOffice Development on the free productivity suite is down to just 16 people, and the support system for new contributors is sorely lacking.

Read more at: http://bit.ly/1Rp9jEk
How to Dual Boot Linux on Your PC Linux is often best installed in a dual-boot system. This allows you to run Linux on your actual hardware, but you can always reboot into Windows if you need to run Windows software or play PC games.

Read more at: http://bit.ly/1H7oJtV
PC sales continue to take a beating By Canalys's count, the global PC market declined by 7 percent in 2015's first quarter.

Read more at: http://zd.net/1H7otuY
Windows 10: the Last Version of Windows? Instead of releasing a whole new version every few years, Microsoft plans to improve Windows through regular updates.

Read more at: http://bit.ly/1H7nBGM
The truth about Macs in the enterprise Security, manageability, and lower TCO are why Macs should comprise 10 to 25 percent of your work PCs.

Read more at: http://bit.ly/1H7mnLE
Apple Safari updates fix WebKit flaws Apple will fix three WebKit memory corruption flaws in Safari 8.0.6, Safari 7.1.6, and Safari 6.2.6, the company announced this week.

Read more at: http://bit.ly/1H7lv9G
Google’s fight against Ad Injectors continues So-called ad injectors are programs that insert ads into pages visited in web browsers. This is harmful in many ways not only to users who are often bombarded with ads, popups and other unwanted annoyances but also webmasters and businesses who finance their sites through advertisement and advertising networks.

Read more at: http://bit.ly/1EeIn0Z
WordPress fixes actively exploited flaw A new WordPress version released Thursday fixes two critical cross-site scripting (XSS) vulnerabilities that could allow attackers to compromise websites.

Read more at: http://bit.ly/1FSnopi
7 Excuses For Not Using Linux -- And Why They're Wrong Every since Linux first became popular, articles have been condemning its shortcomings. Hardly a month goes by without someone explaining what Linux lacks, or how it needs a particular feature, application, or service to be usable-- and, as often as not, the complaints are misguided.

Read more at: http://bit.ly/1FSm4CV
9 OS X antimalware suites get the thumbs up from AV-TEST AV-TEST ran 10 Mac OS X antivirus applications through its test labs, and five of the suites achieved 100% malware detection.

Read more at: http://tek.io/1IhXNIl
Death of Patch Tuesday Puts Users Last The company will transition to a never-ending 24/7 update scheme, finally achieving what I've always thought Microsoft wanted to do: the AOL update process, which interrupts you for updates whenever it feels like it.

Read more at: http://bit.ly/1Qo7syg
Sunshine: Share Files without cloud storage Sunshine is a free application for Android and iOS devices as well as Microsoft Windows and Mac OS X that enables you to share files of any size directly between devices and with friends.

Read more at: http://bit.ly/1Qo5Zru
An introduction to Linux from Opensource.com What is Linux? For many this seems like a question with an obvious answer, but the truth is there are a large number of people who would shrug their shoulders. Many have never heard of Linux (gasp!) or aren't confident in their answer.

Read more at: http://red.ht/1Ihv84u
Windows 7 takes top spot in OS battle, easily defeating Windows 8.1 The monthly tallies for the operating system popularity contest are out, and for the 14th month in a row, Windows 7 continues its seemingly unstoppable rise to the top of the OS heap.

Read more at: http://bit.ly/1IhsWdi
Rombertik malware destroys computers if detected Rombertik is designed to steal any plain text entered into a browser window.

Read more at: http://bit.ly/1GNeDcf
We need the Internet police now more than ever Beyond the reach of traditional policing, Internet crime calls for a new kind of law enforcement agency.

Read more at: http://bit.ly/1GNcAVI
Look up security information about a domain or IP with TargetAnalyser ThreatAlert is a free program for Windows operating systems that queries several security databases and services on the Internet to reveal information about domain names or IP addresses.

Read more at: http://bit.ly/1Pjae5o
What you need to know about Office 2016 before you install it Microsoft has just published the Office 2016 Preview application for home and enterprise. It is available to Office 365 subscribers, other Office users and non-Office users on the Office website.

Read more at: http://bit.ly/1Pj9Y6p
What are the differences between Linux distributions? In today's open source roundup: What makes Linux distributions different from one another? Plus: Chromixium combines Ubuntu and Chrome OS. And Ubuntu 15.10 to be called Wily Werewolf

Read more at: http://bit.ly/1R7oZvJ
Google Chrome 42.0 Latest Free Download and Install – Fixes to All Bugs Google Chrome is by no doubt the leading web browser boasting a market share of over 50%.

Read more at: http://bit.ly/1R7osKr
Linux is an operating system for all ages Too old for Linux? Nonsense! Too young? Please. Linux is for anyone of any age.

Read more at: http://zd.net/1R7n62f
R.I.P., Windows Media Center Microsoft discontinued development of Windows Media Center in 2009, but enthusiasts have held out hope that the feature would get one more reprieve for Windows 10. Sorry, folks, that's not happening.

Read more at: http://zd.net/1zGwa8S
Mozilla to Limit New Firefox Features to Secure Sites Mozilla wants to make new Firefox features available to encrypted websites only.

Read more at: http://bit.ly/1GJvc95
Need a Grooveshark alternative? NetEase Music may be it So Grooveshark had to shut down after battling it out in courts for years and continuing operations in the meantime. With the site down, existing users may take the suggestions into account that the Grooveshark team posted on the official website or, look for alternatives elsewhere.

Read more at: http://bit.ly/1zGuIU4
Windows 10: The best tips, tricks, and tweaks Windows 10 may still be in beta, but it already has some fun and handy, hidden new features worth exploring.

Read more at: http://bit.ly/1GJskJi
What's what in Debian Jessie Getting a Debian Linux release out the door is never easy, but the latest and greatest, Debian 8, "Jessie" is out now.

Read more at: http://zd.net/1EUBk3a
Antivirus Company Qihoo Censured for Cheating in Lab Tests Antivirus testing labs help vendors and consumers alike by putting products through rigorous testing. However, those results go by the wayside when a vendor (Qihoo, in this case) cheats by submitting one product for testing and supplying another to consumers.

Read more at: http://bit.ly/1EUAS50
How to use Google's Password Alert tool to thwart phishing attacks Google created a new Chrome extension that alerts you when you enter your Google password on a non-Google site. Here's how to set it up.

Read more at: http://cnet.co/1EUAIdR
The Best Windows 7/8 Shortcuts, Tips and Tricks Even though Microsoft recently released a new Windows 10 operating system, the stable version of this OS is not yet available to the public.

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Linux Freedom vs. Convenience Without question, the past few years have been huge for the Linux desktop. From Docker containers to Valve's Steam software making additional games available for Linux users, it's been a wild ride.

Read more at: http://bit.ly/1zras8X
Want a new PC for work? Get ready to be disappointed The US dollar may give cheap Chromebooks an extra nudge this year, but enterprise spending on high-end hardware is expected to take a hit.

Read more at: http://zd.net/1zr9ZmY
Here's what's new in 7 Ubuntu 15.04 offshoot 'flavors,' from Kubuntu to Ubuntu MATE Ubuntu 15.04 wasn’t the only new Ubuntu desktop released last week . Seven of the nine official Ubuntu “flavors” released new versions based on Ubuntu 15.04. These all use the same low-level Ubuntu software, but with different desktop environments and tweaks.

Read more at: http://bit.ly/1bEYi0Q
'Project Spartan' no more: Microsoft's new browser is called Edge Microsoft is kicking the “Project Spartan” codename to the curb, revealing “Microsoft Edge” as the official name of its new web browser. Microsoft said the name refers to being on the edge of productivity and consumption (though it's also the name of the browser's rendering engine).

Read more at: http://bit.ly/1zr6U6A
Password Alert: official Google Chrome extension to protect against phishing Google has just released Password Alert, a browser extension for the company's Chrome browser that helps protect against phishing attacks targeting Google accounts.

Read more at: http://bit.ly/1JBQknP
Analyze lags and buffering issues with PingPlotter You have a ping of several hundred milliseconds that puts you at a disadvantage against players with better pings? YouTube videos pause every other second or so because of buffering issues? Netflix streams do the same? Real-time communication services lag whenever you use them?

Read more at: http://bit.ly/1EkWMek
Windows 10 won't save the PC Fixing Windows 8's most glaring flaws is nice, but the new Windows doesn't address the fundamental PC dilemma.

Read more at: http://bit.ly/1FvAI2B
How to Find Your Linux Version or Distro Release, and Why It Matters Quick quiz: How do you know which version of Linux you are using? Which kernel? Which distribution? Which release of your distribution?

Read more at: http://bit.ly/1DuomlB
10 Mini-PCs With Pre-Installed Linux As computers shrink in size, the line between mini-PCs and small desktop PCs is getting blurrier every year. As the name suggests, however, mini-PCs, are smaller than usual, usually less than five inches square and a few inches tall, making them easier to carry and hide away on a crowded desktop or behind a signage or kiosk display. They're also usually fanless, which means they're quiet and have one less moving part to break, and they tend to be cheaper, with more limited I/O.

Read more at: http://bit.ly/1Duo6D1
Free Windows 10 is not an upgrade … it's marketing Microsoft defines deal as 'marketing and promotional activity;' sidesteps revenue deferral.

Read more at: http://bit.ly/1Id5kH3
Weekend Project: Quiet Your PC Does your PC sound like a jet engine? Here's how to turn down the volume.

Read more at: http://bit.ly/1Id37LA
AirDroid fixes flaw that could grant hackers full control of your phone AirDroid, a popular management tool for Android devices, has fixed a severe authentication software flaw in its Web interface that could give a hacker complete control over a mobile phone.

Read more at: http://bit.ly/1Id1Xjc
Lock-down your Windows system with Simple Software-restriction Policy Simple Software-restriction Policy allows you to harden Windows machines by adding Linux-like execute permissions to them. Windows by default does not prevent software from being run from any location on the computer which malware and unwanted software exploit.

Read more at: http://bit.ly/1Id136i
What is a zero-day attack, and can anything defend against it? The easiest way to describe a zero-day is to break it down into its component parts. We start out with “zero,” which is the number of “days” that a vulnerability in a popular piece of software or hardware has been known and has gone un-patched by the developers of the device or program that’s been exploited.

Read more at: http://bit.ly/1GmBc7r
Ask the iTunes Guy: Manage your iTunes music library This week, I look at a few questions about managing an iTunes music library, dealing with liner notes, album artwork in WAV files, and correcting capitalization in song titles. I also suggest a way to download music from the iTunes Store with an old Mac.

Read more at: http://bit.ly/1z1cTOM
How to reduce ping: Everything you need to know about ping and how to reduce it Ping plays an important part in the overall responsiveness of your internet connection. We show you how to lower your ping.

Read more at: http://bit.ly/1A04I0q
Debian 8.0 'Jessie' is out and even Microsoft is celebrating The wait is over. Debian 8.0—“Jessie”—will be released on April 25, after a nearly two-year development cycle for the next release of this long-standing Linux distribution.

Read more at: http://bit.ly/1z1bAQ8
7 tips and tricks to get the most out of your new Apple Watch The new Apple Watch is filled with settings and tweaks to control the experience. These seven will help you get more out of your new watch.

Read more at: http://zd.net/1A037rp
How to easily root an Android Device Free Windows utility Kingo Android Root makes it a snap to take total control of just about any Android smartphone. Here's how to use it.

Read more at: http://cnet.co/1A01mdV
Why Ubuntu Keeps the Desktop Like it or not, during the second decade of the 21st century Ubuntu has been the operating system to watch. This, despite the fact that its gathered a large base of followers who loyally despise it.

Read more at: http://bit.ly/1yUsAaA
We're stuck with passwords: Here's how to make them work better for you Because no matter how many times they tell you that passwords are passe, you're still going to be using them for the rest of your life.

Read more at: http://zd.net/1yUsgIM
Wait... is the iPod not dead after all? The iPod was the original iPhone, blazing a trail of technological innovation that left other manufacturers scrambling in its wake.

Read more at: http://bit.ly/1yUpqUn
3 easy steps anyone can take now to back up a PC It really doesn't take much to set up a solid backup protocol for your PC. Here are the basics, with pointers to more details.

Read more at: http://bit.ly/1yUmA1w
Scan and fix Office issues with the Microsoft Office Configuration Analyzer Tool If you use Microsoft Office for more than just the occasional spreadsheet or Word document, you may have encountered issues in the past after installing a new add-in or plug-in, or making configuration changes.

Read more at: http://bit.ly/1DhufCr
How to restore the old Bookmark Manager in Chrome Google rolled out a new bookmark manager in Chrome Stable introducing several core changes to the look and feel of the application. When you open the new bookmark manager in Chrome for the first time, after getting a prompt asking you to sign in which you can thankfully skip, you will notice that the display has changed significantly.

Read more at: http://bit.ly/1OHWvVx
Wi-Fi software security bug could leave Android, Windows, Linux open to attack Crafted P2P SSID names could potentially be used to crash or execute code on targets.

Read more at: http://bit.ly/1yTWUT6
14 Google Calendar Tricks You're Probably Not Using Think you know everything that Google Calendar can do? You don't.

Read more at: http://bit.ly/1yTVXKx
How to Set Up Your Intel Compute Stick Setting up the Intel Compute Stick is fairly straightforward. Our guide will get you up and running in no time.

Read more at: http://bit.ly/1yTUYKg

Welcome To protonic.com

Free Computer Help & Tips, Technology News, Views, and More!

 
Got a headache with your computer and no budget to fix it...?  protonic.com is here to help. We offer completely free computer support and computer related information online and by E-Mail. Our volunteer Technicians from all over the world enjoy the challenge of solving problems. We are up to date and work as a team. Through Quality Assurance sampling you can be assured we give you our best efforts to remedy your problem and put the smile back on your face!

 

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Both james and jevan did exceptionally well. although the issue has not yet been solved, I am going to continue on my own to try to find a way to do so. when I do, I am certain that it will be a direct result of the information that they supplied. I plan to review all of their comments to see if I can find a clue that will solve this. thank you both for your profound efforts.

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Because of james' advice I spotted a loose connection and solved the problem. thanks very much protonic!  March 29th, 2015

Did a great job, persisted through issues that arose and gave me a complete answer in a reasonable amount of time.  March 9th, 2015

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Excellent in directing me to possible problem areas & solutions. luckily for me, it was the least expensive solution which was lifting the cord that had dropped on the fan & a good cleaning. bob was great!

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Bob has helped me in the past and I appreciate his expertise and willingness to help me, each and every time. thank you bob!

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Excellent service, have gotten my system restore function back on and working., thank you, efkorman716  December 28th, 2014

It seemed that he quickly and accurately assessed the level of expertise of the person he was assisting. I consider that very important so that the tech isn't requiring his client to deal with issues clearly beneath his competency level.

" I think the service is exemplary. that level of customer service, of course, is dependent on the individual competency on many levels of the technicians in the pool. you encourage asking for another tech if issues are not resolved to the client's satisfaction rather than downgrading the tech's rating. that's fine as long as there is a process in place to review the tech in-house to ensure that his/her performance is meeting protonic.com expectations. "  December 18th, 2014

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  7 Ubuntu File Manager Features You May Not Have Noticed

The Nautilus file manager included with Ubuntu includes some useful features you may not notice unless you go looking for them. You can create saved searches, mount remote file systems, use tabs in your file manager, and more.

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  Downloading Files

After downloading a file, you can copy it to the desktop or to any other folder by just dragging them directly from Google Chrome’s downloads bar ( yes, that small bar at the bottom of the page with download progress, when you are downloading a file ) You can drag a file from this downloads bar ... Show More
  How to Enable Enterprise Mode in Internet Explorer 11 and Later?

Basically, Enterprise Mode in IE11 tries to behave like IE8 version so that older websites which can recognize IE8 but can't recognize the new IE11 version, can open properly in IE11.

Read more at: http://bit.ly/1dtMJez
  How to List All Applications on a Mac

Need to know what applications are on any Mac?

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  Changing the Start Screen Background

Press Win+R. Next, type in gpedit.msc.

Go to Computer Configuration, Administrative Templates, Control Panel, Personalization. Next, double click on Prevent changing the start menu background and set it to Disabled.

Now press Win+C to bring up the Charm bar. Click on Settings. Click on Change ... Show More
  Security in Ubuntu, Linux Mint and Debian: an explanation and some tips

First of all: there is no 100 % security. Not in real life and not in the digital world. Not even when your computer is running Linux.

Read more at: http://bit.ly/1AosKrI
  Reopen a Recently Closed Tab

Ctrl + Shift + T reopens the last tab you closed. Google Chrome remembers up to 10 tabs you closed.
  How to Stop Using an iCloud Password to Unlock a Mac

When a user sets up a new Mac, there is a helpful option to use an iCloud ID and Apple ID to login and unlock the Mac. Users can also choose at any time to have their iCloud ID as their login for OS X too.

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  Speed up Boot Time

1. By default, Windows7 waits 30 seconds before it starts to load the operating system.
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5. Under Startup and Recovery, click on the Settings button.
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   Speed up Firefox

Type “about:config” into the address bar and hit return. Type “network.http” in the filter field, and change the following settings (double-click on them to change them):

Set “network.http.pipelining” to “true”

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Set “net... Show More
  Open Says Me!

Drag and drop files from your computer to Chrome addressbar to open with Chrome. This works with PDF files, images and html files.
  HTG Explains: When Do You Need to Update Your Drivers?

Talk to any tech person, read any forum, and at some point you’re sure to be told to update your drivers… but what does that really mean? And is it necessary to compulsively update your drivers? Here’s our take.

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  You can securely wipe your files, hard drive or SSD with one of these free ...

When you delete a file conventionally, it goes into the Recycle Bin, where it can be easily restored. When you empty the Recycle Bin, Windows makes the space where the file once resided available for other files. But the data from the file remains until another file writes over it.

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  Don't panic! How to fix 5 common PC emergencies

Your PC may not be as essential to you as your smartphone, but chances are it’s still pretty damn important.

Read more at: http://bit.ly/1Q76OTM
  Large-scale attack hijacks your router through your browser

Cybercriminals have developed a Web-based attack tool to hijack routers on a large scale when users visit compromised websites or view malicious advertisements in their browsers.

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  Disk Sorter is a file classification software for Windows

Disk Sorter is a file classification software for Windows that analyzes directories to display statistical information about files they contain. First thing you need to do after installation is to select one or multiple folders that you want analyzed.

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  Logjam: How to tell if your browser is vulnerable

Cousin of FREAK, the just-disclosed Logjam flaw has again sent browser makers and website administrators scrambling to craft and apply patches, a repeat of the March rush to shut down its predecessor.

Read more at: http://bit.ly/1PItAGJ
  User data retrievable from second-hand smartphones

Thinking of selling your old smartphone? Watch out, as its data may be retrievable even after wiping it!

Read more at: http://bit.ly/1cUJjk0
  Firefox Will Show Ads Based On Your Browsing History

Mozilla has announced Firefox will soon do a Google, meaning it’s going to start showing sponsored ads based on your browsing history.

Read more at: http://bit.ly/1LoZh15
  Reduce the risk of downloading Windows malware on the Internet

If you download software programs regularly for Windows, you probably do your due diligence when it comes to making sure that the programs are safe and not malicious in nature.

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  CloneApp: back up Windows program settings

CloneApp is a specialized backup program for Windows that has been created specifically to back up profile folders and Registry configurations of Windows programs

Read more at: http://bit.ly/1Squ6bb
  Windows Update error 0x80246017 continues to plague users

If you have set up a test system with a preview build of Microsoft's Windows 10 operating system, you may have encountered the update error 0x80246017 before.

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  Coming soon to Firefox: More ads!

Mozilla today announced an expansion and rebranding of its in-browser advertisements, now dubbed "Suggested Tiles," that will by default show in the new tab page of all Firefox users.

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  First software update for Apple Watch includes security fixes

Apple's first update for Watch OS includes 14 security patches, and they're not trivial.

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