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Perhaps you have a short simple TECHNICAL question.  If so consider asking a "Quickie". A "Quickie" is a short question of 70 characters or less that can be answered quickly in 350 characters or less.

Typically "Quickies" are answered within one day.

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 Daily protonic.tips...

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  It's 10 p.m. Do you know whom yo...

While social networking sites can increase a person's circle of friends, they also can increase exposure to people with less than friendly intentions. Here are tips for helping your kids use social networking sites safely:

Help your kids understand what information should be private.

Explain t... Show More
  Snap Two or More Full-screen App...

Windows 8/8.1 Modern-style apps are designed to run full-screen on your PC or tablet device. That's fine, but we're all kind of used to having more than one app open at a time in the traditional Windows desktop environment.

Now, you can't display Modern apps in separate windows, but you can snap ... Show More
  Make the Windows 7 Taskbar Work ...

The single most visible change in Windows 7 is the new “dock style” taskbar, which shows icons instead of buttons, with all application windows combined within a single button. I’m quite certain that the very first question many people will have is “How do I turn it off?”, and this article... Show More
  Encrypt a USB Stick In Finder wi...

The process here is really simple. When your USB stick is connected to your Mac, right-click the disk, and select the "Encrypt" option. Enter in a password, and Finder will encrypt the disk. It's a simple and easy way to make sure your portable private stuff doesn't get messed with. This will only w... Show More
  Did iOS 8.1 Reduce Your Battery ...

Though the iOS 8.1 update includes many bug fixes that resolve some of the frustrating annoyances that popped up in earlier versions, a handful of users have experienced something else with iOS 8.1; quickly reducing battery life.

Read more at: http://tinyurl.com/lujlzb2
  How to Downgrade OS X Yosemite B...

For Mac users who have updated to OS X Yosemite and found it to be unbearable for whatever reason, you’ll be pleased to discover that downgrading back to OS X Mavericks may be a possibility for you.

Read more at: http://tinyurl.com/l9xqvnc
  Don't get hooked by a Phishing e...

Don't reply to email or pop-up messages that ask for personal or financial information, and don't click on links in the message.

Don't cut and paste a link from the message into your Web browser -- phishers can make links look like they go one place, but actually send you to a different site.

... Show More
  4 Ways to Make UAC Less Annoying...

The single biggest irritation in Windows 7 and Vista is the UAC (User Account Control) system, especially for people that do a lot of tweaking. When you are trying to make configuration changes, it seems like every couple of seconds you are hitting another UAC prompt. Sure, it’s more secure… but... Show More
  Get One-Click Access to File Exp...

One of the best parts of Windows 8.1 is relatively well hidden in a special right-click menu. As you're probably already aware, Windows 8.1 reintroduces the Start button that was removed in Windows 8. Left-clicking the new Windows 8.1 takes you to the Start screen, where you launch all your favorite... Show More
  25 Linux tips for Windows switch...

Don't see what all the Windows 7 fuss is about and thinking of jumping ship to Linux? The experience of switching to Linux needn't be a traumatic one. Here are 25 things you need to know that will make your transition to an open source OS easy.

Read more at: http://tinyurl.com/n9d9sw8
  Bring Back the Shutdown Dialog W...

Pressing the Mac power button in OS X Mavericks puts your Mac to sleep. A simple Terminal command can change it to display the shutdown dialog instead.

The Mac power button currently has three behaviors: sleep, shutdown dialog, and force shutdown. Pressing the power button for about a second puts... Show More
  Don't let spyware control your c...

Lower your risk by taking the following steps:
Update your operating system and Web browser software, and set your browser security high enough to detect unauthorized downloads.

Use anti-virus and anti-spyware software, as well as a two-way firewall, and update them all regularly.

Download fr... Show More
  Change the number of Live Tiles ...

To control how many tiles are displayed, you'll need the Settings charm -- which, just to be clear, is different from the PC Settings menu that's also accessible via the charms bar. From Settings, select Tiles and activate Show More Tiles.

Windows 8.1 also enables users to customize the size of i... Show More
  How To Use Backup and Restore in...

The backup utilities in previous versions of Windows have been less than spectacular resulting in a nice market for third party applications. Today we take a look at the Backup and Restore feature in Windows 7 that may be their best backup tool yet.

Read more at: http://www.howtogeek.com/howto... Show More
  How to Create a Folder for All o...

Works with: Windows 8 and Windows 8.1

Want a quick way to access all of the apps on your PC from the desktop? You can create a folder with links to all of your installed programs—both Windows apps and desktop software. Here’s how.

Launch the desktop and right-click any empty spot on it. Fr... Show More

 

 Latest Industry News...

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Click Article Title to see News item.

  File Extension Fixer repairs bro...

Malware that slips by a system's defenses can wreak havoc in many different ways. From spying on users over deleting or encrypting files to modifying system settings to make it difficult for antivirus solutions to clean the PC.

Read more at: http://bit.ly/ZKiPec
  What you'll love and hate about ...

Hated Windows 8? Good news: Many of the features in Windows 10 aren't nearly as annoying.

Read more at: http://bit.ly/1z2lq2A
  Most Popular Linux Desktop Envir...

Even after settling on a Linux distribution to use, you still have to decide on a desktop environment. There are tons to choose from, and last week we asked you for your favorites. Then we looked at the five best Linux desktop environments. Now we're back to highlight your favorite, 11,000 votes lat... Show More
  How to Make Windows 8 Look Like ...

Windows XP is long gone as Microsoft withdrew its support. But most of us Windows users are still in love with it and are missing the blues and greens of Windows XP.

Read more at: http://bit.ly/1z2j5oq
  Celebrating two OS landmarks: Wi...

Since the start of the new millennium, we have witnessed the rise (and in some cases fall) of six Windows operating systems, six service packs and three significant "point one" upgrades.

Read more at: http://bit.ly/1pFQBs4
  Google unveils Inbox, a new Gmai...

You get a lot of email, right? And it’s not just the ever-growing snowball of spam: social network notifications, reminders, invitations, newsletters, bills... if your inbox is anything like mine, it’s overflowing with stuff. Not junk, but not just regular personal correspondence, either.

Read ... Show More
  How to decide if it's time to up...

Apple has just rolled out its latest major OS X release, 10.10, otherwise named Yosemite. For some, upgrading is a knee-jerk reaction: as soon as Apple says "go", they upgrade. Others take a much longer time, considering the implications of upgrading.

Read more at: http://zd.net/1sa4nD5
  Microsoft misses Windows bug, ha...

Microsoft patched one bug in Windows last week, but missed another that hackers continue to exploit, according to security researchers at McAfee.

Read more at: http://bit.ly/1sa0YUO
  Ransomware takes malware from ba...

To thwart attacks like CryptLocker, you need a multipronged defense; new technology doesn't hurt either.

Read more at: http://bit.ly/1s9VsRS
  Windows 10: What you need to kno...

Build 9860, said to encompass 7,000 changes from the original Tech Preview, holds few surprises but offers tantalizing hints about new features.

Read more at: http://bit.ly/1s9US6D
  Six browser plug-ins that protec...

It's no stretch to say that ads are what make the Web go 'round. The content you're reading right now? Paid for by ads. Google, Facebook, Pandora, YouTube? Driven by ads.

Read more at: http://bit.ly/1uBEdL3
  Staples confirms data breach inv...

Monday evening, investigative journalist Brian Krebs reported that multiple banking sources were seeing a pattern of credit and debit card fraud. The common thread among the cases was that the purchases were made at Staples Inc. stores in the Northeastern U.S.

Read more at: http://bit.ly/1FyT2H2
  Windows 10 Technical Preview upd...

The latest Build of the Windows 10 Technical Preview is now ready to download.

Read more at: http://cnet.co/1FyRGvR
  One week after patch, Flash vuln...

If you haven't updated your Flash Player with the fixes released on Oct. 14, you may be vulnerable to new attacks using a commercial exploit kit called Fiesta, security researchers warn.

Read more at: http://bit.ly/1uBAehQ
  Enough! Stop hyping every new se...

Here's how it works these days: A security firm finds out about a vulnerability, then sends its PR folks into overdrive to promote it as the biggest of all time.

Read more at: http://bit.ly/1uBziKl
 

 What Our Clients Say...

I've had bob help me before. he is very knowledgeable & has a unique way of weeding out your problems and getting you back to normal. I was very pleased with his expert help.

" Every time I have come to protonic, you guys have helped me. thank you for your time, and expertise. "  October 22nd, 2014

I can't thank jevan enough for his help. the suggestion he gave me to fix my pc problem was spot on, took care of it immediately. thank heavens for protonic and all the tech's that help people like me that know virtually nothing about fixing a pc problem.

" I can't think of a single way for you to improve what is already an outstanding service. you guys are the best. "  October 21st, 2014

Excellent keep on payroll told me how to restore emails from yahoo!

" Everything is going well. have a nice day and smile! "  October 20th, 2014

Excellent keep on payroll

" Recommended you again. have a nice day and smile! come to florida for sun and fun! "  October 20th, 2014

Here is a random sample of a recent Quickie:

Q:

Upgrade ME to XP. I install over ME or new Hard Drive?

A:

Reformat the hard drive then install XP.

 

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  Ask a Quickie...  You have asked 2 "Quickies".     
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Q:

How do I reopen a ticket?

A:

A reopen link was sent to you in the closing response of that ticket.

Q:

Is there a app or program that will add sounds to windows 8 all at onc

A:

At this time, there is no app or program to do this. However, have a look here: http://www.7tutorials.com/how- customize-sound-scheme-used-your-computer

Q:

How can I stop mail from automatically going to my junk mailbox?

A:

Whichever email program you are using, you'll need to check the junk filters and adjust them to stop this. If this doesn't help, please take out a ticket so that we can give you a more verbose answer.

 

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