IMPORTANT ANNOUNCEMENT!

protonic.com CAN USE YOUR HELP Therefore this is a Blatant and Brazen Request for Clients and FUNDS.

In the past we have been able to operate ONLY from donations from our Clients. Apparently computers are getting better and our Clients are becoming more knowledgeable so donations have gone down considerably. Also, to keep highly motivated Technicians we need more Clients.

We thank everyone who has helped so far with Donations and Your Questions.

As you know all of us are volunteers. PLEASE consider making a donation at OUR DONATIONS PAGE and TELL YOUR FRIENDS ABOUT US!.

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Typically "Quickies" are answered within one day.

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 Daily protonic.tips...

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  10 things to do first in Linux Mint 18.3 Cinnamon

Congratulations, you have installed a brand new Linux Mint 18.3 (code name: Sylvia), with the Cinnamon desktop! What's best for you to do, first of all?

Read more at: http://bit.ly/2qzA7LK
  Mac Mouse Double-Clicking Instead of Single Clicki...

Some Mac users may encounter a weird issue where they attempt to single click their mouse or trackpad but a double-click is registered instead of the intended single click. This is obviously frustrating since a double-click in the wrong place can perform actions you may not want to perform, like ful... Show More
  MacBook Cannot Use Mouse and Trackpad at the Same ...

Some Mac users may find that if they connect an external mouse or trackpad to their MacBook or MacBook Pro, the internal built-in trackpad then no longer works. This may appear like a bug, and some users may think it’s a hardware problem, but the good news is that the inability to use both a mouse... Show More
  15 More Tips & Tricks You Need to Know to Master W...

Windows 10 has so many new features that we couldn't even cover them all with one article. From keyboard shortcuts to revamped search functions and all-new window gestures, Microsoft definitely piled on the fresh functionality in the latest version of their operating system.

Read more at: http://b... Show More
  2 Show Desktop Keyboard Shortcuts for Mac

If you want to show the Mac desktop quickly, the fastest way to do so is often with a keyboard shortcut to reveal the desktop. This approach will push aside all on-screen windows, apps, and other information, and show only the Mac desktop – all without closing any apps.

Read more at: http://bit.... Show More
  How to Install & Use SF Mono Font on Mac with Othe...

SF Mono is a really nice monospaced font available to Mac users within Terminal and Xcode, but you may have noticed that SF Mono is not available outside of those two apps.

If you’d like to use SF Mono font elsewhere in MacOS and in other Mac apps, follow the instructions below to install the S... Show More

 Latest Industry News...

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  Google Chrome UPDATE: Users warned as huge change ...

Google Chrome fans have been put on alert about a huge update that they will soon be able to download.

Google Chrome is undoubtedly the most popular internet browser in the world - and it doesn€™t look like it will lose that crown anytime soon.

In the first six months of this year ... Show More
  MacBook Pro update - New laptops announced as Appl...

APPLE has announced a refreshed line-up of MacBooks which now include more power and improved keyboard that makes typing quieter. Here's everything you need to know including price, release date and full specs.

Apple fans have some new MacBooks to choose from with the US technology giant announci... Show More
  Difference Between the macOS and Linux Kernels [Ex...

Some people might think that there are similarities between the macOS and the Linux kernel because they can handle similar commands and similar software. Some people even think that Apple€™s macOS is based on Linux. The truth is that both kernels have very different histories and feature... Show More
  Linux Mint 19 Tara released!

Linux Mint 19 is a long term support release which will be supported until 2023. It comes with updated software and brings refinements and many new features to make your desktop even more comfortable to use.

New features:

This new version of Linux Mint contains many improvements.

For an ove... Show More
  The latest way Microsoft Office is used to infect ...

Criminal have found another way to (mis)use Microsoft Office and infect computers using the latest €zero-day€™ hack.

You may know that Adobe€™s Flash was a popular add-in for web pages to display multi-media content.  But Flash was very insecure and unstable so it... Show More
  What does Google Chrome Incognito Mode really prot...

YOU might think you're keeping your browsing hidden with the Incognito Mode on Google Chrome, but is it really as safe as you thought?

If you hoped that Incognito Mode would keep ALL your browsing activities secret, you're sadly mistaken

Read more at: http://bit.ly/2JQlVss

 What Our Clients Say...

Jevan was very helpful and explained in detail the directions I needed to take in solving my problem! was very much appreciated! thank you:

" I can always depend on protonic to help me with my computer problems and I have told others about you as well. keep up the good work as you have been doing!!! "  July 13th, 2018

Very helpful

" Keep this tech on payroll. recommended you again today. "  July 13th, 2018

Even though the problem could not be solved, I had very good help and I realize it may not be fixable. thank you all. allan  July 11th, 2018

As always a helpful and knowledgeable response

" Overall an excellent service "  July 9th, 2018

Very patient with my lack of knowledge & fear of doing the wrong thing!

" Protonic has been helpful to me for many years with pcs. now I am using a mac, wish you had more technicians available who are familiar with those. "  July 7th, 2018

Here is a random sample of a Quickie:

Q:

Mon, 20 Nov 2017 - How to view password in IE 11? 3rd party suggestion?

A:

Should work out for you; hoping you are ethically responsible: http://www.intowindows.com/how-to-view-backup-passwords-s...

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Q:

Preinstalled Win 10 pc. How to reinstall.

A:

If you are lucky there is a recovery partition on the disk. Go to "Settings > Updates and Security" and select "Recovery". Select the option there (Reset this PC) or (Advanced startup). If neither of these work you will need to get a recovery CD from the manufacturer.

Q:

I am asked if i want to whitelist a site I go. Should I or not?

A:

Yes... If you are sure all you will get from that site you certainly should. On the other hand if you are not sure of what is on the site and who will see it, you perhaps should not.

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  protonic.poll...  

To help keep us running, if a we offered a "Subscription Service" where you receive preferred service, would you be interested?

Yes, but not more than $3.00 (USD) per month.

Yes, but not more than $2.00 (USD) per month.

Yes, but not more than $1.00 (USD) per month.

No..............

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