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Perhaps you have a short simple TECHNICAL question.  If so consider asking a "Quickie". A "Quickie" is a short question of 70 characters or less that can be answered quickly in 350 characters or less.

Typically "Quickies" are answered within one day.

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 Daily protonic.tips...

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  Linux secrets most users don't know about

Linux secrets most users don't know about...

Read more at: http://bit.ly/1PXyUAA
  How to easily convert your videos on Linux

There are many ways to convert a video file on a Linux system, but using a tool with a graphical user interface is imperative for those who want to do it easily and in a more user friendly way.

Read more at: http://bit.ly/1AkjAfI
  How to Adjust Mail Drop Minimum File Size Threshol...

Using Mail Drop allows you to send larger files over email than typically allowed by uploading the sent file to iCloud from Mail app in OS X, and then passing the link to download that file onto the recipient.

Read more at: http://bit.ly/1AkjhBy
  How To Use Google DNS Servers On Your Chromebook

Here is a cool tip for those who like it “all Google” on their Chromebooks and Chromeboxes. It is now possible on the development channel of Chrome OS to set Google DNS servers.

Read more at: http://bit.ly/1L7V8OQ
  Three Tricks to Make Windows 8 Much Easier and Qui...

Windows 8 can be frustrating because nothing seems to be where it used to be. Here are three tricks that help you find things. They will make ordinary tasks much easier to carry out.

Read more at: http://bit.ly/1L7NxQq
  How to Cancel Printing & Print Jobs in Mac OS X

If you’ve ever printed anything from a computer, you’ve inevitably wound up trying to print something that you soon discovered wasn’t needed. Regardless, rather than letting the print job continue and waste ink and paper, the best thing to do is cancel the printers print job or jobs.

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 Latest Industry News...

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  Reduce the risk of downloading Windows malware on ...

If you download software programs regularly for Windows, you probably do your due diligence when it comes to making sure that the programs are safe and not malicious in nature.

Read more at: http://bit.ly/1Sqv9Yy
  CloneApp: back up Windows program settings

CloneApp is a specialized backup program for Windows that has been created specifically to back up profile folders and Registry configurations of Windows programs

Read more at: http://bit.ly/1Squ6bb
  Windows Update error 0x80246017 continues to plagu...

If you have set up a test system with a preview build of Microsoft's Windows 10 operating system, you may have encountered the update error 0x80246017 before.

Read more at: http://bit.ly/1HxK9Rj
  Coming soon to Firefox: More ads!

Mozilla today announced an expansion and rebranding of its in-browser advertisements, now dubbed "Suggested Tiles," that will by default show in the new tab page of all Firefox users.

Read more at: http://bit.ly/1FFHwMQ
  First software update for Apple Watch includes sec...

Apple's first update for Watch OS includes 14 security patches, and they're not trivial.

Read more at: http://bit.ly/1PxKA2m
  Critical vulnerability in NetUSB driver exposes mi...

Tens of routers and other embedded devices from various manufacturers likely have the flaw, security researchers say.

Read more at: http://bit.ly/1PXA5Qy
 

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Both james and jevan did exceptionally well. although the issue has not yet been solved, I am going to continue on my own to try to find a way to do so. when I do, I am certain that it will be a direct result of the information that they supplied. I plan to review all of their comments to see if I can find a clue that will solve this. thank you both for your profound efforts.

" Please do not change anything. it is truly excellent as it is. "  May 2nd, 2015

Because of james' advice I spotted a loose connection and solved the problem. thanks very much protonic!  March 29th, 2015

Did a great job, persisted through issues that arose and gave me a complete answer in a reasonable amount of time.  March 9th, 2015

  February 24th, 2011

Excellent in directing me to possible problem areas & solutions. luckily for me, it was the least expensive solution which was lifting the cord that had dropped on the fan & a good cleaning. bob was great!

" I have used your service 2 times. both times I was answered very fast. your techs. have also solved both problems. your group provides a valuable service & unlike most, maybe all others, you share your knowledge for free. I thank you for your kindness. p.s. I cannot make any connection between your group's name & what you actually do. "  March 3rd, 2015

Bob has helped me in the past and I appreciate his expertise and willingness to help me, each and every time. thank you bob!

" I really like and appreciate protonic.com i can't think of any way to improve at this time. if I think of something, i'll let you know. "  February 17th, 2015

I appreciate the immediate response to the problem I was experiencing. thank you.

" I appreciate protonic and I have recommended it to my friends. "  January 23rd, 2015

Here is a random sample of a Quickie:

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Sun, 21 Aug 2011 - Any easy way to install a router so it will work?

A:

If this article doesn't help, please fill in a ticket here on the site: http://www.microsoft.com/athome/organization/wirelesssetu...

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