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Perhaps you have a short simple TECHNICAL question.  If so consider asking a "Quickie". A "Quickie" is a short question of 70 characters or less that can be answered quickly in 350 characters or less.

Typically "Quickies" are answered within one day.

ask a "quickie" (view "quickies")

 Daily protonic.tips...

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  Supplemental Update for OS X 10.10.3 Yosemite Rele...

Apple has released a supplemental update to OS X 10.10.3, aimed at resolving startup problems encountered by users who happen to be running some apps that capture video.

Read more at: http://bit.ly/1HbuPZT
  How to Disable the New User Profile Menu in the Ch...

Google has recently added a menu to the upper right corner of Chrome that provides for management of profiles. It displays an avatar or picture and your profile name. If you are the only user of the browser, you might consider removing it.

Read more at: http://bit.ly/1Hb1Wgw
  How to choose the right Linux distro

Unlike most other desktop and server operating systems, Linux comes in a wide variety of flavors, each based on a common core of the Linux kernel and various GNU user space utilities.

Read more at: http://bit.ly/1Hb0zON
  How to increase the maximum volume in Windows 8: m...

If you're struggling to hear the audio in Windows, here's how to make sure all your volume levels are set to maximum, as well as how to enable loudness to increase the maximum volume to make your speakers or headphones louder.

Read more at: http://bit.ly/1HaZNl6
  Re-start System without Rebooting

If you press Ctrl+Alt+Delete, Linux Mint brings you a menu to log out your system. But for some reason you might encounter that the system freezes, the mouse cursor can't move, neither pressing Ctrl+Alt+Delete can work.

Remember that there's a shortcut key Ctrl+Alt+Backspace that can bring you ba... Show More
  How to Turn Off or Disable the SmartScreen Filter ...

Windows 8 has a new layer of security that builds in the SmartScreen filter from Internet Explorer right into Windows itself. If you don’t like that idea, here’s how to disable it.

Editor’s Note: The SmartScreen Filter included in Windows 8 and probably should not be disabled, as it helps p... Show More

 Latest Industry News...

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  Is Moving From Windows to Linux The Right Choice F...

The intention of this article is to provide Windows users with some basic information about why and how they might choose to move to a Linux based operating system instead.

Read more at: http://bit.ly/1Hbqp5v
  Gizmo's Guide to Securing Your PC

In today's climate what is the best approach to avoiding getting your PC infected with malware? Gizmo lays out some simple steps you can take to ensure viruses, trojans, keyloggers and other nasties don't take control of your PC.

Read more at: http://bit.ly/1Hbo2iU
  IE11 patch KB 3038314 blocks search engines and ma...

The latest IE11 patch prevents some Windows users from adding Google as a search provider -- if it finishes installing at all.

Read more at: http://bit.ly/1K0tYJU
  How to blur out personal details on Google Maps

Was your window open when Google took photos for Maps street view? Check out these steps to remove the details and regain your privacy.

Read more at: http://cnet.co/1GawdMk
  Russian hacking group reportedly exploited Flash, ...

The group, called APT28, allegedly targets militaries and other organizations for information that would benefit the Russian government.

Read more at: http://cnet.co/1Gav5YY
  How to remove Windows 10 upgrade updates in Window...

Microsoft will ship Windows 10 later this year and with it comes an offer to upgrade existing versions of Windows to the operating system for free. Since the majority of Windows users probably does not know about that offer as they may not read tech sites at all or only sporadically, Microsoft pushe... Show More
 

 What Our Clients Say...

Because of james' advice I spotted a loose connection and solved the problem. thanks very much protonic!  March 29th, 2015

Did a great job, persisted through issues that arose and gave me a complete answer in a reasonable amount of time.  March 9th, 2015

  February 24th, 2011

Excellent in directing me to possible problem areas & solutions. luckily for me, it was the least expensive solution which was lifting the cord that had dropped on the fan & a good cleaning. bob was great!

" I have used your service 2 times. both times I was answered very fast. your techs. have also solved both problems. your group provides a valuable service & unlike most, maybe all others, you share your knowledge for free. I thank you for your kindness. p.s. I cannot make any connection between your group's name & what you actually do. "  March 3rd, 2015

Bob has helped me in the past and I appreciate his expertise and willingness to help me, each and every time. thank you bob!

" I really like and appreciate protonic.com i can't think of any way to improve at this time. if I think of something, i'll let you know. "  February 17th, 2015

I appreciate the immediate response to the problem I was experiencing. thank you.

" I appreciate protonic and I have recommended it to my friends. "  January 23rd, 2015

The support was quick, efficient and solved the problem. excellent and thank you.

" I am impressed having never used the company before. I will certainly spread the word and thank you again. "  January 20th, 2015

Here is a random sample of a Quickie:

Q:

Tue, 23 Sep 2014 - What is IE on Windows and how do you disable it

A:

IE is Internet Explorer, a web browser like Firefox, Chrome, Opera, etc. Browsers allow you to explore the web. To disable it check out: http://www.wikihow.com/Disable-Internet-Explorer-in-Windo...

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