's Homepage...Mouseing over many icons, buttons, and links on this page gives additional help.
Mouseover help is ON... Click here to change it to OFF... (via "My Site Settings")


 

 Ask a Quickie...

Perhaps you have a short simple TECHNICAL question.  If so consider asking a "Quickie". A "Quickie" is a short question of 70 characters or less that can be answered quickly in 350 characters or less.

Typically "Quickies" are answered within one day.

ask a "quickie" (view "quickies")

 Daily protonic.tips...

Mouseover to see FULL tip title.
Click Tip Title to preview the Tip.

  Control Privacy Settings in Firefox easily

The Firefox web browser is likely the modern browser that gives users the most control over privacy and security features. While most browsers let you change some settings, you can dig deep and modify many privacy and security settings on Firefox's about:config page.


Read more at: http://bit.ly/... Show More
  Hide Drive Icons on the Desktop

In addition to the Computer and Home icons, Linux Mint adds an icon to the desktop for every removable drive that you attach to your system. The icons can be hidden by these steps:

Go to Menu and click the "System Settings" icon.
Click the Desktop icon under Preferences.
Untick the Desktop icon... Show More
  2 Ways to Copy Files to iCloud Drive from Mac OS X...

iCloud Drive supports direct file transfers from the Mac, meaning you can take just about any file, folder, document, or item stored in OS X, and copy it over to iCloud Drive, where it will be stored and accessible by your other Macs and iOS devices using the same Apple ID.

Read more at: http://b... Show More
  How to Fix an Annoying Windows USB Problem

Do you ever find that sometimes one of your USB ports won’t work? Maybe you turn on your PC and your USB mouse or keyboard doesn’t seem to be connected.

Read more at: http://bit.ly/1LsQBu7
  Text Too Small?

To zoom in or zoom out on a page (to increase font size etc) hold the control key and scroll using your mouse scrolling wheel. Scrolling forward zooms in, while scrolling backward zooms out. Ctrl + 0 brings the page back to the default zoom level.
  Microsoft Image Composite Editor

Have you ever wanted to take a panoramic photo, one of those sweeping views of everything you see? Unless you have a fancy wide-angle lens you might think that it couldn’t be done. But, in fact, even a basic camera in a phone can be used to create a panoramic view of your surroundings.

Read more ... Show More

 Latest Industry News...

Mouseover to see FULL title.
Click Article Title to see News item.

  Linux Mint 17.2 Rafaela Cinnamon released!

Linux Mint 17.2 is a long term support release which will be supported until 2019. It comes with updated software and brings refinements and many new features to make your desktop even more comfortable to use.

Read more at: http://bit.ly/1NxTl7d
  Can LibreOffice successfully compete with Microsof...

A strategy that involves challenging the dominance of Microsoft Office seems doomed, but LibreOffice may have a puncher’s chance. Here’s what the open source longshot needs to compete.

Read more at: http://bit.ly/1LG7YHV
  10 easy steps to clean your infected computer

You log onto your computer and it takes forever to boot. When it finally does, a few unfamiliar applications litter your desktop, and your browser immediately sends you to an ad for hair loss products.
Sounds like your PC has a problem with malware.
So what should you do? Before you flip out, try ... Show More
  Dropbox finally gets full Material Design makeover...

A floating action button and colored design bar bring the app more fully in line with Google's design aesthetic.

Read more at: http://bit.ly/1GxMbuB
  Emergency Adobe Flash Patch Fixes Zero Day Under A...

Adobe today released an out-of-band patch for a Flash Player zero-day vulnerability being used in targeted attacks by an APT gang known for its storehouse of exploits targeting unpatched browser-based vulnerabilities.

Read more at: http://bit.ly/1Jhp2TY
  LibreOffice now available on Apple's Mac App Store...

It's an event of historical magnitude: One of the most popular Open Source projects, LibreOffice, is now available directly from Apple's Mac App Store. You can get LibreOffice on OSX with automatic updates, long-term maintenance, and optional professional support, for the first time.

Read more at: ... Show More
 

 What Our Clients Say...

Thanks so much!

" Thank you for this service! "  June 28th, 2015

Bob's help was excellent! easy to understand, and it worked the first time. i'm completely satisfied. thanks again, boyd.  June 23rd, 2015

Thank you so much james. my computer is faster than a speeding bullet. you are a pro. james is a real winner.

" My experience with james has been fantastic. i've been struggling with this issue for over a month and james solved it within minutes. james is a true professional. "  June 16th, 2015

Impressed with clarity, promptness, and advice provided.

" First time user. happy I found protonic and plan to use again. "  June 9th, 2015

Both james and jevan did exceptionally well. although the issue has not yet been solved, I am going to continue on my own to try to find a way to do so. when I do, I am certain that it will be a direct result of the information that they supplied. I plan to review all of their comments to see if I can find a clue that will solve this. thank you both for your profound efforts.

" Please do not change anything. it is truly excellent as it is. "  May 2nd, 2015

Here is a random sample of a Quickie:

Q:

Sun, 23 Sep 2012 - My computer is so slow and have to wait untill it unfreezes

A:

You may be experiencing the effects of spyware or a virus infection. Removal can take a few steps so you may like to open a question in our system so that we can give you detailed help.

 Quickies are for TECHNICAL questions only.  For web site help please click here

  Ask a Quickie...  You've asked 2 "Quickies".     
display my quickies
    
  send it  

    You have   chars. left.

There are 292 "Quickies".

display / search all 292 quickies

 What Would You Like To Do?

Click an activity icon below.
 
You nave NO unanswered questions (open tickets).

You have no tickets that have been answered within the (past days).

Change my Website Preferences. (if you would like to change number displayed.)
View my Question History.

 

  protonic.poll...  

To help keep us running, if a we offered a "Subscription Service" where you receive preferred service, would you be interested?

Yes, but not more than $3.00 (USD) per month.

Yes, but not more than $2.00 (USD) per month.

Yes, but not more than $1.00 (USD) per month.

No... Even if it

vote