IMPORTANT ANNOUNCEMENT! CAN USE YOUR HELP Therefore this is a Blatant and Brazen Request for Clients and FUNDS.

In the past we have been able to operate ONLY from donations from our Clients. Apparently computers are getting better and our Clients are becoming more knowledgeable so donations have gone down considerably. Also, to keep highly motivated Technicians we need more Clients.

We thank everyone who has helped so far with Donations and Your Questions.

As you know all of us are volunteers. PLEASE consider making a donation at OUR DONATIONS PAGE and TELL YOUR FRIENDS ABOUT US!.


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  Protect your Windows PC from hackers by disabling ...

Microsoft Windows has an extremely useful feature called Quick Assist (or Remote Assistance depending on your Windows version) which allows someone else to temporarily take control of your PC over the Internet in order to fix a problem for you.

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Are you having a busy day, and wondering what is next on your Calendar agenda? Maybe you forgot when that appointment is tomorrow? Or perhaps you’re wondering if you’re free next Tuesday for a meeting at a specific time? You can ask Siri to tell you, utilizing the virtual assistant as a little p... Show More
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Find out how to ease the load on your Windows 10 PC if Windows Search Indexing is causing a high load and performance issues on it regularly.

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  Microsoft Security Updates September 2017 release

Security updates for all supported versions of Microsoft Windows and other Microsoft products have been released on September 12, 2017.

This guide offers extensive information on the release; important to get a clearer picture on what has been released this month, and how the updates should be de... Show More
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Hewlett Packard (HP) released a new firmware for the company's Officejet printers that appears to block third-party ink from functioning correctly.

The company caused quite the uproar a year ago when it released a firmware for some of its printer families that blocked non-HP cartridges in company... Show More
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Microsoft released updates for all versions of Windows and other company products on the September 2017 Patch Day.

The company listed only three known issues related to updates that it released on that day. While that is better than no information at all, it appears that the updates have caused q... Show More
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Microsoft confirmed today that the next feature update for the company's Windows 10 operating system, the Fall creators Update, will be out on October 17th, 2017.

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 What Our Clients Say...

Very calm in a "don't panic" manner.  October 19th, 2017

As always, james was knowledgeable, prompt, and courteous. thank you, james!

" You guys are the best! "  October 17th, 2017

As usual 100% of the time james calkins adequately solved or redirected me to an appropriate web source. he's awesome!

" Enormously satisfied with the expedient response of providing solutions without delay. you have been a source of help to me for years. as far as suggesting an improvement, i'm at a loss to how you could be better than you already are! I will offer you this instead....if you ever want someone to hold up the banner of excellence in your regard, I would gladly be first in line! take care and 'do-as-you-would-be-did-by' "  October 15th, 2017

Thanks for all the info...all the solutions involve too much for me so i'll just do without reinstalling my home theater.

" Always appreciate the help thanks "  October 13th, 2017

Excellent speedy response thanks

" Having used for a number of years I believe that, for my level of competence, the service is just right. "  October 10th, 2017

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Sat, 16 Sep 2017 - How do I share my printer with the other users on my Chromebook?


Google Cloud Print should work for you.

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How do I convert a .wma file to an .mp3 file?


Usually, one will use a converter/extractor such as Pazera. There are many audio converters for the desktop. If only one or two files need converting, then using Zamzar online will work. I prefer the portable version.


Can you recommend an anti-spam program ? Free, if possible ! Thanks.


The following article provides invaluable tips on ways to reduce spam; there are numerous programs mentioned: Most spam can be eliminated with adopting anti-spam habits of Internet usage and the use of block lists within the email client.

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