Testimonials from satisfied Clients...


Tuesday, August 14th, 2018:
His expertise, and perhaps even more important, positive attitude and willingness to help even when it affected his personal situation, were extremely appreciated.

As I am elderly (80 years old) without any disposable income, I really appreciate I really hope that it can continue.

Monday, August 13th, 2018:
Paul has always helped me with the correct information I needed on a particular problem each time I submitted it. Very much appreciated!!!

How very much I hope and pray you will be able to continue operations long into the future. Was saddened to read of your intentions to soon terminate. I for one would be happy to pay a reasonable sum for the help needed each time I submit it! Thanks Again!

Friday, August 10th, 2018:
Tech right on money. I reset everything and so far it works - at least on the one disk I used. No I know what to do if it messes up again. .

Recommended your service again today.

Wednesday, August 08th, 2018:
Thank you for your valuable guidance. I could not access Protonic earlier, due to the limping way of WIFI working in my locality for the last several days. Once again thanks a lot.

PROTONIC- the bright sun rays reach wherever the dark problems appear.

Tuesday, July 31st, 2018:
Right on the money.

Recommended you again today. Keep up the great work!

Monday, July 23rd, 2018:
Tech had the answer to my question. Very helpful. .

Recommended you again today.

Friday, July 13th, 2018:
Jevan was very helpful and explained in detail the directions I needed to take in solving my problem! Was very much appreciated! Thank You:

I can ALWAYS depend on Protonic to help me with my computer problems and I have told others about you as well. Keep up the good work as you have been doing!!!

Friday, July 13th, 2018:
Very helpful

Keep this tech on payroll. Recommended you again today.

Monday, July 09th, 2018:
As always a helpful and knowledgeable response

Overall an excellent service

Saturday, July 07th, 2018:
Very patient with my lack of knowledge & fear of doing the wrong thing!

Protonic has been helpful to me for many years with PCs. Now I am using a MAC, wish you had more technicians available who are familiar with those.

Wednesday, June 20th, 2018:
Rick was able to give me the CORRECT answer the first time.. sadly my previous Tech Helper was not.. he tried with numerous emails and finally handed my problem over to Rick.. it was solved with Rick's first response! Thank YOU!!

great service

Wednesday, June 20th, 2018:
Thank you for your help. But still after all the efforts, this site too made me roam around round and round but no installation box was visible . Could I open the closed ticket?

Excellent and quick help.

Sunday, June 17th, 2018:
Tech was very helpful

Excellent service. I made another recommendation to a friend today.

Sunday, June 10th, 2018:
he was very helpful thank you

I would not hesitate to use protonic again

Thursday, June 07th, 2018:
Highly obliged for so much help- all step by step.

protonic is having such excellent and great technicians.

Thursday, May 31st, 2018:
Many thanks for your help Paul...the links and guidance you gave have helped me resolve my issue..I uninstalled the iCloud on my pic and reinstalled from the link provided and data at last began to flow to and from my calendars to the adjustment or two in settings and we are away....GREAT SUPPORT, GREAT HELP AS ALWAYS...MANY THANKS AGAIN, VERY MUCH APPRECIATED

Great help, Great support.....took a while to get help this time but when it arrived it helped solve my issue...have been a satisfied customer for many years and always turn to Protonic for help with computing issues

Monday, May 07th, 2018:
Rick: THANKS for your excellent help as always - have recommended and directed Protonic to several friends. FYI: it was not the CD - it was the CD DRIVE! Purchased and installed a new one - HURRAY!

Do you ever do remote?

Sunday, May 06th, 2018:
so helpful thanks

love it

Saturday, May 05th, 2018:
Thank you. It is understood that nothing much could be done to get rid of the irritating triangle but we are only at the mercy of wifi.

Thank you for the response.

Thursday, May 03rd, 2018:
. My school has been notified of the problem but I am not sure if they corrected it.

Recommended your service again today.

Sunday, April 22nd, 2018:
Great service. .

Referred others today.

Wednesday, April 18th, 2018:
I have used Protonic for years, learned a lot about my PC -- but now have a MAC & am so happy to also find good help & advice for that. Paul was very helpful & patient with my lack of MAC knowledge & gave me advice in many areas, as well as informational links.

Protonic is great!

Wednesday, April 18th, 2018:
I'm going to try to enact the advise you gave me Paul.You did an excellent job of explaining the question.

I feel bad that I can't afford $ to help support this great support site.SS doesn't go very far now days.

Monday, April 16th, 2018:
Thanks for your help.

Thanks for your help we get.

Thursday, March 29th, 2018:
Thank you. We understood thru your suggested website that all the features available with Windows 8 can't be availed with WIN VISTA.

Thanks a lot for the help.

Thursday, March 22nd, 2018:

Recommended your service again today.

Thursday, March 22nd, 2018:
Paul was great..very patience, knowledgeable, cool, collected, kind..resourceful. It was definitely interesting. And Protonic, the best !

The best !

Tuesday, March 20th, 2018:
Thanks a lot. The icon appeared again quickly, the moment I followed your instructions which were so clearly defined.

without PROTONIC help, the PC world would have been limping searching for solution here and there.

Saturday, March 17th, 2018:
Excellent keep on payroll: FYI after I submitted the question was looking around in the options and found an option report switch back to classic and to let them know why I wanted to switch - I said I didn't like the new format. Presto, change it was restored. I am NOT sure what I did but I changed it back.

I recommend you every single chance I get.

Friday, March 16th, 2018:
FYI It appears only side of one of 4 discs is affected. I will get disc cleaner and head cleaner this weekend. The regional settings says 4 changes allowed and it is set to region 1 - I assume USA; other DVD's work. Tech did a great job I sent the FYI so he'd what what will happen.

Recommend your service every chance I get.

Thursday, March 15th, 2018:
Tech is great! .

I have recommended you again today.

Thursday, March 15th, 2018:
Tech was helpful. I was able to convert some of them so they work. The others I can't and can't re download as the deadline for downloading has expired.

I recommended your service again yesterday afternoon.

Sunday, March 11th, 2018:
Tech was excellent. I FWD tech's response to company rep so he could share with others. I think company may be unaware of the problem. Thanks to the rep was I able to return my defective merchandise for warranty replacement. Please .

Recommended your service - see first box above.

Friday, March 09th, 2018:
With Paul's help,I was able to solve the problem after the second step. I downloaded Malwarebytes and it found seven problems that my old anti-malware program did not.

It's pretty good. I always go to them first whenever I have any kind of tech problem that I can't solve myself.

Thursday, March 08th, 2018:
Thanks a lot for telling the real disadvantages and complication I will face if I use win-vista with the modern laptop and internet.

Protonic - An instant tonic to revive the ailing computer.

Saturday, March 03rd, 2018:
Thank you for your quick help.

A great boon to one, when he gets stuck with his PC.

Saturday, March 03rd, 2018:
Thank you Paul for responding to my query. I believe the problem is a false-positive as you concluded. I appreciate your time invested in helping.


Thursday, February 22nd, 2018:
I took tech's advice and contacted webroot and got the answer I needed.

Recommend your service every chance I get.

Thursday, February 22nd, 2018:
Very helpful and useful advice. .

Recommended your service again today.

Friday, February 16th, 2018:
I know the question was unorthodox and I do appreciate your response. Ron

You may want to consider instituting a premier service where technicians/volunteers can provide assistance via remote access similar to Microsoft's answer desk or like Apple's technical support.-.